Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
The skis received did not match the photo on the skioccas site. The skis were supposed to be in a wear level 1 ("They show visible scratches" according to the skioccas site). This is not the case. While the base is correct, the tips are very damaged. Some "gouges" have been patched with resin. Others have not. The internal fiber is exposed in places, jeopardizing the waterproofing of the ski. For €100 and from all the ads on Le Bon Coin that I have browsed, no individual dares to offer skis in this condition for more than €20. Experience to forget.
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Response from Skioccas
Hello Bruno,
Thank you for taking the time to share your experience. We are sorry to hear that the skis received did not meet your expectations. Your feedback is valuable and will help us improve the accuracy of our listings. Please feel free to contact us directly so we can review your situation and find a solution that works for you.
Best regards,
The Skioccas team
A
Antonio R.
Rating: 1 out of 5
following a purchase from 29/10/2025
Skis are not class 1
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Response from Skioccas
Hello,
We are sorry to hear that you are not completely satisfied with your order. Could you please email us some photos of the skis you received?
Kind regards,
The Skioccas team
D
Davide V.
Rating: 1 out of 5
following a purchase from 27/09/2025
I agree that they are used and cheap... but at least when you sell them, check if they still have some edges... I received skis with almost nonexistent edges... also poorly made... thank you anyway, regards.
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Marco B.
Rating: 1 out of 5
following a purchase from 16/10/2025
Unfortunately, the skis received are very damaged and not in line with the images shown on the site at the time of purchase, therefore I would like to return them and be refunded.
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Emili P.
Rating: 1 out of 5
following a purchase from 19/09/2025
They sent me some destroyed skis that I had to return
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Mihai P.
Rating: 1 out of 5
following a purchase from 21/08/2025
I am not at all happy or ordered a product based on a photo and instead I received a different product...
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paco S.
Rating: 1 out of 5
following a purchase from 11/04/2025
The ski quality received is very very low
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Tom F.
Rating: 1 out of 5
following a purchase from 15/03/2025
Ski in extremely bad condition
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Fabio L.
Rating: 1 out of 5
following a purchase from 09/01/2025
The shoes are defective, the walk/ski mode no longer works and remains in walk mode only.
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Response from Skioccas
Hello Fabio,
Thank you for your feedback and we're sorry to hear that you encountered a problem with your shoes. At Skioccas, customer satisfaction is our top priority. We invite you to contact our customer service department so that we can resolve this situation quickly. Your trust is important to us and we are committed to providing you with the best possible experience.
Yours sincerely
The Skioccas team
J
John G.
Rating: 1 out of 5
following a purchase from 06/02/2025
The condition of the boots were a lot worse than I expected. If I had realised the true condition I would not have bought them. The high postage cost €30 doesn’t mean a return is viable. I’m better off selling myself.
O
Oskar R.
Rating: 1 out of 5
following a purchase from 03/02/2025
They should not sell skis with notable problems in the bindings. It is a safety element that must be checked and should not have the play that the skis I received had.
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Sébastien H.
Rating: 1 out of 5
following a purchase from 19/01/2025
The condition of the skis does not match that ordered. Skis very damaged for order and wear condition 1
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Response from Skioccas
Hello Sébastien, thank you for sharing your feedback with us. We are sorry to hear that the condition of the skis you received did not meet your expectations. We always do our utmost to guarantee the best possible quality of our products. Since we have no complaints on your part, we invite you to contact us to find a solution to this problem.
Thank you again for your valuable feedback, which we will take into account to improve our services in the future. We look forward to satisfying you with your next order. Sincerely, the Skioccas team.
F
Freddy B.
Rating: 1 out of 5
following a purchase from 13/01/2025
Photos do not match items received. Sticks worn rotten. Scratched/twisted torn straps. I lost my money
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Response from Skioccas
Hello Freddy, we're sorry you weren't satisfied with your purchase from Skioccas. We will make sure that our items are in perfect condition before shipping. We hope you'll give us another chance in the future.
You can still make a return if you would like a refund.
Best regards.
P
Pierre yves M.
Rating: 1 out of 5
following a purchase from 29/12/2024
Level 3, ski extremely degraded, you could even see the wooden structure...
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Response from Skioccas
Hello Pierre Yves, thank you for your feedback on our Skioccas website. Have a nice day!
D
Dominique L.
Rating: 1 out of 5
following a purchase from 27/12/2024
Received skis missing front tip protectors with nice holes.... Skis sent back ok, but chronopost announces 11 days to transport the skis, so at least 12 days to get a refund and buy other skis... Not great...
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Response from Skioccas
Hello Dominique, I have taken note of your opinion after our numerous exchanges by e-mail and I am sorry that your experience with Skioccas was not up to your expectations. We take the quality of our products very seriously, even in the state of wear three, and we are very sorry for the problems you encountered with your skis and preferred to repair one pair out of the five purchased. Yours sincerely, the Skioccas team.
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Caroline K.
Rating: 1 out of 5
following a purchase from 30/07/2024
Parcel has not arrived!
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Patricio D.
Rating: 1 out of 5
following a purchase from 24/03/2024
i have not received my order yet. i am waiting and i don't know anything about my material from a very high purchase.
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Roberto P.
Rating: 1 out of 5
following a purchase from 14/02/2024
I bought grade 1 ski's but when I received them they were really poor quality. After sending an email they didn't even bother to react.
F
Fred T.
Rating: 1 out of 5
following a purchase from 26/11/2023
I am still waiting for the delivery which is on tour for months now. It is stuck somewhere in Sweden. Fortunately, we've got a long winter here in the north, but if it's not reaching us, then it makes no sense to order something again.
V
VALENTIN P.
Rating: 1 out of 5
following a purchase from 20/12/2023
I have not received my order even though it was announced to me.
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Diego D.
Rating: 1 out of 5
following a purchase from 18/12/2023
The skis have arrived without toe clips
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Alejo Gabriel A.
Rating: 1 out of 5
following a purchase from 18/12/2023
It was delayed two times. Then when it finally arrived, they failed to deliver it to the correct address, but never called me. I went skiing without my order. I don’t need it any more and I want my money back.
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David G.
Rating: 1 out of 5
following a purchase from 16/12/2023
I was offered a discount that was never applied.
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Eduardo L.
Rating: 1 out of 5
following a purchase from 15/12/2023
I have been waiting for my order since 15.12.2023 and they promised to deliver it on the 21st at the latest. It is now 25.12.2023 and I have received nothing. Not even an explanation.
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Aiala B.
Rating: 1 out of 5
following a purchase from 06/12/2023
Good service, but the damage rating does not correspond to what I received.
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Raul G.
Rating: 1 out of 5
following a purchase from 28/11/2023
More wear and tear than it should be
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Luis Marcelo M.
Rating: 1 out of 5
following a purchase from 10/02/2023
The two orders arrived separately and at different times.
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Response from Skioccas
Hello, We're sorry if this has inconvenienced you, however, as you may have seen on our site, some products are sold by partner stores who do the shipping themselves. When you place an order with one of our products and one of our partner products, the two orders leave separately and may therefore arrive on different days. Our apologies if this did not please you. Have a nice day and see you soon, The Précision Ski Team
H
Henrik L.
Rating: 1 out of 5
following a purchase from 22/01/2023
Customer server is awful. You send a mail and get no reply. I am not going to use this shop again.
Response from Skioccas
Hello, We apologise for the fact that we have not been able to find your email. If you need to contact our customer service at the following address: [email protected] as indicated on our website. Have a nice day, The Ski Occas team
I
ismael G.
Rating: 1 out of 5
following a purchase from 30/01/2023
The skis that have arrived are not mine.
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Response from Skioccas
Hello, We are sorry to hear that. We have not received any complaint email from you, Can you please contact our service department with photos of the skis you received and a description of the problem? We will resolve the problem as soon as possible, See you soon, The Ski Occas team.
A
Alvaro H.
Rating: 1 out of 5
following a purchase from 19/01/2023
Bad condition. Trying to return and no response on the web.
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Response from Skioccas
Hello, You have recently contacted our customer service, which has offered you the return of your order and a refund of your money. The Ski Occas team
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Ivan M.
Rating: 1 out of 5
following a purchase from 22/01/2023
I have not received the product, and the transport company says it is delivered, this is surreal.... I want my money back.
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Response from Skioccas
Hello, We are sorry to hear that. We have sent you the proof of delivery by email. See you soon, The Ski Occas team
F
Francisco M.
Rating: 1 out of 5
following a purchase from 05/01/2023
The order was incomplete, the sticks are missing.
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Response from Skioccas
Hi Francisco, Our customer service contacted you prior to shipping your order to inform you of a stock issue. We have offered to send you another pair of clubs or a refund. As agreed with you, we have proceeded with the refund. Sincerely The Ski Occas team
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Romain V.
Rating: 1 out of 5
following a purchase from 30/10/2022
3rd year buying, no worries until this time. I bought the wrong size, within a minute I notified them by email, I added a note (shipping sheet) imploring not to send the package. No phone number in short, I had to send back some receipts, I think my delivery costs (18 euros) will not be reimbursed (not counting the CO2 A/R for nothing). It's a shame.
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Response from Skioccas
Hello Romain, Thank you for your feedback! We apologize for any misunderstanding. Unfortunately, during the preseason we have a lot of orders, which makes it difficult to process certain requests. However, your return is completely free of charge and your entire order (including postage) has been refunded. Have a nice day, The Ski Occas team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/03/2022
Not delivered to my home as specified. Wasted time waiting in for delivery on two consecutive days. No attempt made to deliver by DPD France despite SMS messages confirming delivery slots. Had to go and collect skis from local shop in the end. Unacceptable.
Response from Skioccas
Hello, Thank you for your feedback. We are very sorry for this inconvenience and will immediately pass on the information to the carrier so that this does not happen again. Your trust and satisfaction is our priority. We hope that you will be pleased with your order and that it will bring you complete satisfaction. Enjoy the rest of the season with your new equipment. See you soon, The Precision Ski team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/01/2022
The boat broke on first use!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/01/2022
I tried three times, but the package never arrived to my house.
Response from Skioccas
Hello, We are sorry for this delivery problem. We tried to send it back to you a second time without charge but this second attempt was not successful. As agreed with the customer service we will proceed to a full refund of your order. We apologize for the inconvenience and hope that your next order will will bring you complete satisfaction. See you soon SkiOccas team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
Skis fixation casse même très dangereuses honteux de votre part de vendre ça
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Response from Skioccas
Hello, Thank you for your review, all feedback is important to us and we are sorry to hear that you had such an inconvenient experience. We will report the problem and will be particularly vigilant to ensure that this type of problem does not recur. We hope your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com.
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Comprador verificado
Rating: 1 out of 5
following a purchase from 19/12/2021
Wrong product sent
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Response from Skioccas
Good morning and thank you for your comments. We are sorry for this error. We hope the new ski binding we sent you will work for you. See you soon on skioccas.com
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/12/2021
Dissatisfied with the service because a ski stop was mowed, which prevented me from putting the ski on properly. I had to untwist it at the risk of damaging the binding in order to do so.
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Response from Skioccas
Hello, Thank you for your review, all feedback is important to us and we're sorry to hear that you've had such a frustrating experience. We are escalating the issue and will be particularly vigilant to ensure that this type of problem does not recur. We hope your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 14/12/2021
Ordering, invoicing and undelivered with no proposed solution
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Response from Skioccas
Hello, We strive to make every customer experience a pleasant one and are very sorry that we were unable to meet your expectations this time. Your package was delivered against a signature which is not yours. We asked you by e-mail if you could provide us with a certificate so that we could lodge a complaint with the carrier and reimburse you. Did you receive it? We are doing our utmost in this busy period to satisfy our customers despite the delivery problems. We hope your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com.
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