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A
Rating: 4 out of 5
Good value fast delivery very well packaged recommend
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Customer reviews of Skioccas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 647 published reviews
Summary of reviews
Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The skis are more damaged than expected
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Response from Skioccas
Hello Cyril, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Wide range, very competitive prices, just needs a search engine by size or level to pre-select equipment right from the start.
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Response from Skioccas
Hello Didier, Thank you for choosing Skioccas.com :) We look forward to hearing from you. See you soon, The Skioccas team
A
Rating: 3 out of 5
Pretty good But I wouldn't order again
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Response from Skioccas
Hello Didier, We have taken note of your feedback. We apologize again for the inconvenience. See you soon, The SkiOccas team
A
Rating: 4 out of 5
Good overall! Fast shipping! But I would have liked photos of the shoes I ordered because the one on the site probably showed the shoes as new!
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Response from Skioccas
Hello Eric, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. Here is the link to your product: https://www.skioccas.com/fr/chaussures-de-ski-enfant/469-chaussures-de-ski-rossignol-comp-j4-gris.html All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
the searches are incorrect using the sizes for example the 'tetat des skis reçus devraient être du 3 et non du 2 je pense... Thanks
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Response from Skioccas
Hello Laurianne, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Order prepared and dispatched quickly. Perfect tracking and reception. The skis (condition 1) are fine except for the metal protection at the end of the ski which was bent and had to be straightened to avoid getting caught in it. This could have been seen and repaired before dispatch.
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Response from Skioccas
Hello Gaël, We have taken note of your feedback. We apologize for this oversight. See you soon, The SkiOccas team
A
Rating: 4 out of 5
Very happy
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Response from Skioccas
Hello Cécilia, Thank you for your feedback :) See you soon, The Skioccas team
A
Rating: 4 out of 5
top!
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Response from Skioccas
Hello Gerwin, Thank you very much :) See you soon, The Skioccas team
A
Rating: 3 out of 5
2 pairs of level 2 skis ordered. One of the 2 pairs is in worse condition and I think should have been graded 3. Otherwise order arrived quickly.
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Response from Skioccas
Hello Franck, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Fine
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Response from Skioccas
Hi Gwenaelle, Thank you for your review :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
Received my order very quickly, nothing to say. I bought a pair of shoes as ordered and a pair of skis. The pair of skis has an edge at the tip that no longer holds it moves and protrudes at its connection with the allu protection of the tip. I wouldn't put much stock in the ski's lifespan. I'm disappointed.
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Response from Skioccas
Hello Nicolas, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
The ski condition rating does not seem to correlate perfectly with the skis sent.
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Response from Skioccas
Hello Olivier, We have taken note of your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Clear and well done
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Response from Skioccas
Hi Stephane, Thanks for sharing :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Ras quite a few scratches and the tip of the ski is well worn, despite the fact that it is the number 1 quality chosen. We'll have to see how the ski ages.
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Response from Skioccas
Hello Pascal, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
fasteners not adjusted despite offer
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Response from Skioccas
Hello Stephane, We take note of your feedback. We apologize for the inconvenience. See you soon, The SkiOccas team
A
Rating: 4 out of 5
Intuitive Simple and efficient. Works well
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Response from Skioccas
Hi Cyrille, Thanks for the positive feedback :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
super products
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Response from Skioccas
Hello Eric, Thank you very much :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Very clean sole. But still a big hit on the front of the ski.
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Response from Skioccas
Hello Claire, Thank you for your feedback. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
3rd order and after the first 2 very satisfactory the 3rd was well below for the state 2 wear despite the higher price. It remains a good site but to be careful of the precisions of the levels of wear for them.
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Response from Skioccas
Hello Kevin, We are sorry if your order did not meet your expectations. All our products are satisfied or refunded. Please do not hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 2 out of 5
I ordered skis in 178 and they delivered 172, then they were supposed to deliver the right size but I'm still without anything! Not very professional!
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Response from Skioccas
Hello, As explained yesterday on the phone there was an error on our part about the size sent and we apologize again. We sent you the right ski yesterday as agreed by Chronopost, and as you can see in the tracking here: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XU528406089FR Your package is being delivered. We don't have any more information, but we've done everything possible to ensure that you receive the parcel within 24 hours.
A
Rating: 4 out of 5
Perfect
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Response from Skioccas
Hello Philippe, Thank you very much :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Very good site, but the condition of the category 2 skis was average, so I expected a little better.
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Response from Skioccas
Hello Pascal, We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Order received on time, practical and reliable second-hand site.
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Response from Skioccas
Hi Gaelle, Thanks for sharing your experience :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
Not enough information on the condition of used equipment
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Response from Skioccas
Hi Sandra, We take note of your feedback, thank you :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Fine
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Response from Skioccas
Hi Adrian, Thanks for your review :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
Very well designed and clear website. Unbeatable responsiveness of the electronic link! Skis in the expected condition, with nickel soles and perfectly sharp edges. Shoes service (3 pairs ordered) below expected condition, especially for the pair around 50, and also unprotected in the enclosed package, not sufficiently reinforced in my opinion. Delivery via DPD needs to be reviewed (tracking application unclear and often blocked...), boxes damaged or even ripped open on arrival... Disappointing from that point of view.
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Response from Skioccas
Hello, Thank you for your feedback. Please know that if you wish to exchange or return the pair of shoes that doesn't suit you, it's free. As far as transport is concerned, unfortunately we suffer from DPD's setbacks on a regular basis, but as of today there is no company other than DPD willing to transport Ski. There's still UPS or TNT, but they charge prices that we can't pass on. In any case, the skis get in the way of the deliverymen and that's why there are problems with deliveries. They don't fit on the carpets, so it's human handling that causes stale boxes etc... Thank you for your understanding.
A
Rating: 4 out of 5
Everything is perfect. BUT it's a good thing I went past the relay point that had my order, because I wasn't informed of the availability of my order.
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Response from Skioccas
Hello Hatim, Thank you for your feedback :) We apologize for the inconvenience. See you soon, The SkiOccas team
A
Rating: 4 out of 5
The parcel arrived quickly and the shoes are fine.
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Response from Skioccas
Hello Mickaël, Thank you for sharing your experience :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Order processed quickly, shipping and packaging perfect.
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Response from Skioccas
Hello Michel, Thank you for your feedback :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
Skis relatively damaged on the top (splinters of material) despite the level 1 acquired (i.e. the best possible condition) + bindings not suitable for juniors despite the information given when the order was placed.
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Response from Skioccas
Hello Olivier, We apologize for this error. We are sorry if your order did not meet your expectations. As soon as we receive your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Very good
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Response from Skioccas
Hello Anne, Thank you very much :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
The prices displayed do not correspond to the prices found in the shopping cart. The size filter is erroneous once you have the items of the chosen size in front of you.
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Response from Skioccas
Hello Philippe, We take note of your feedback, however the price changes according to the states you choose. See you soon, The SkiOccas team
A
Rating: 3 out of 5
Snowboard binding broken or in poor condition Snowboard delivered but different from photo
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Response from Skioccas
Hello Benjamin, Our apologies. We are sorry if your order did not meet your expectations. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded. Don't hesitate to contact us :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
Many of the skis presented for sale are not available. This makes the search time much longer. I would also have liked to receive a confirmation of the adjustment, stating that it had been carried out in detail.
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Response from Skioccas
Hello, when you came to our site we had a problem displaying the unavailable sizes in addition to the available sizes. However, a ski is only activated on the site if there are quantities. We don't have any product displayed without a quantity, so we think that there were skis in stock but not in the size you were looking for. Thank you for your feedback.
A
Rating: 4 out of 5
No worries
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Response from Skioccas
Hi Patrice, Thanks for your feedback :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Super
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Response from Skioccas
Hello Théo, Thank you very much :) See you soon, The SkiOccas team
A
Rating: 4 out of 5
Ski in pretty good condition . Delivery dpd always at the top (we are far from the charlots of chronopost .
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Response from Skioccas
Hello Brigitte, Thank you for your feedback :) See you soon, The SkiOccas team
A
Rating: 3 out of 5
Exceptional delivery times, especially at this time of year!
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Response from Skioccas
Hello Isabelle, Thank you for your review. The 3/5 rating is a bit harsh :( See you soon, The SkiOccas team
A
Rating: 4 out of 5
Well received the parcel
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Response from Skioccas
Hello Marianne, Thank you for your feedback :) See you soon, The SkiOccas team