Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
The ski soles show 4 impacts (2 on each ski under each tip). And the bindings look a bit older than I expected.
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Response from Skioccas
Thank you for your feedback, Christian. We are sorry if the skis are not exactly what you expected. We do our best to accurately describe the condition of our pre-owned products, but there may be some imperfections. Please do not hesitate to contact us if you need any further information or if you have any problems with the bindings. We'll be happy to help.
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Thibault P.
Rating: 3 out of 5
following a purchase from 11/12/2024
Ski ordered in class2 Still relatively damaged, good price and very fast delivery.
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Response from Skioccas
Thank you for your feedback on Skioccas. I'm sorry to hear that your ski was relatively damaged, however I'm pleased that you were able to benefit from a good price and fast delivery. We take note of your comment and will try to improve the quality of our products. Thank you for choosing Skioccas.
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Caterina C.
Rating: 4 out of 5
following a purchase from 29/11/2024
The backpack paid half price and sold as new without tags arrived in good condition, there were some stains but I was able to melt them away
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Konrad K.
Rating: 4 out of 5
following a purchase from 24/11/2024
Good price/performance ratio. The condition of the ski poles, skis and ski boots are as described. Only one helmet had a small tear at the back. Not safety-critical, but unattractive.
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Cecilia M.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very good service, the skis are a little more worn than I expected even though I bought 1 wear, but nevertheless they are in conditions to be used safely and everything is fine.
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massimo S.
Rating: 2 out of 5
following a purchase from 22/11/2024
Unclear online photos
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Žygintas M.
Rating: 4 out of 5
following a purchase from 14/11/2024
Received the order quickly. Was a bit dissapointed with the skis themselves, because I was expecting less visual wear for Level 1.
Response from Skioccas
Thank you for your feedback, Žygintas. We apologize if the skis did not meet your expectations. We always try to accurately represent the condition of our products in the photos and descriptions. However, we will take your comment into consideration for future improvements. Thank you for choosing Skioccas.
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Silvio G.
Rating: 4 out of 5
following a purchase from 08/11/2024
has worked well, the boots as in the pictures
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Christine B.
Rating: 3 out of 5
following a purchase from 08/11/2024
Very responsive merchant site. Unfortunately, material delivered incomplete and unusable. Expensive shipping costs. Material returned and awaiting refund from equally responsive after-sales service.
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Response from Skioccas
Hello Christine, thank you for your feedback on our Skioccas website. We sincerely regret that you had a negative experience with our service and we are actively working to improve our processes to avoid this kind of inconvenience. We look forward to satisfying you in the future and thank you for your confidence. Kind regards, The Skioccas team.
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Jens Z.
Rating: 4 out of 5
following a purchase from 07/11/2024
Very good service. However, you can tell that the skis have been rented out. The prices are ok but not a bargain either.
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VOLODYMYRA P.
Rating: 4 out of 5
following a purchase from 31/10/2024
The products, quality-price are fair, skis correspond to the description, boots somewhat worn, but for the price I paid is very good.
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Fernando P.
Rating: 3 out of 5
following a purchase from 03/11/2024
The item did not come packaged in the original packaging. Delivery time was normal.
Response from Skioccas
Thank you for your review, Fernando. We apologize that the item did not come in its original packaging. Our team strives to ensure safe and timely delivery for all of our customers. Please let us know if there is anything else we can do to assist you. Thank you for choosing Skioccas.
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loic C.
Rating: 4 out of 5
following a purchase from 20/10/2024
Fine
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Response from Skioccas
Thank you for your positive feedback on our Skioccas website. We are delighted that you have enjoyed your experience on our platform. Please feel free to continue browsing our selection of products to find your perfect used ski equipment.
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Romain V.
Rating: 3 out of 5
following a purchase from 15/09/2024
Level 3 is more worn (or damaged) than I thought.
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Response from Skioccas
Hello, thank you for your review of Skioccas. We're sorry to hear that level 3 is not in as good condition as you thought. We will do our best to improve this. Thank you for your valuable feedback.
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Gustavo S.
Rating: 4 out of 5
following a purchase from 27/08/2024
The skis were in very good condition at the base and edges, the bindings showed major traces of use and wear, despite this it was very well. The poles did present a significant state of wear, even one of these is bent. The delivery time was excellent, two working days to receive them in Italy. In summary it is a good option to equip yourself at low cost, considering that they are already used equipment, they are quite good. I recommend it for purchases of skis in wear condition 1.
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Daniel L.
Rating: 4 out of 5
following a purchase from 31/07/2024
Received the parcel promptly, well packed, conforms to the description except .... missing the 2 tip protection pads that should have been integrated into the Viper grips. This pair must have been cannibalized...
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Response from Skioccas
Thank you for your positive feedback on our Skioccas website. We are delighted that your parcel was delivered quickly and well packaged. We are sorry, however, that the tip protection pads were not included. We'll look into this and make sure it doesn't happen again in the future. Nevertheless, we hope you are satisfied with your purchase and that you can enjoy your new poles to the full. Have a nice day! The Skioccas team.
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Manuel G.
Rating: 3 out of 5
following a purchase from 23/07/2024
I returned the product because its condition was far from the picture on the website.
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PAUL L.
Rating: 4 out of 5
following a purchase from 28/06/2024
parcel received quickly, category 1 skis: sole and edges in good condition. damaged coating. normal for a second-hand ski. i'm satisfied with my purchase.
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Response from Skioccas
Thank you for your positive review of our Skioccas site. We're delighted that you received your parcel quickly and that the skis are in keeping with their category. We do our best to offer products in good condition despite their second-hand nature. We hope these skis will bring you great sensations on the slopes!
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Ain J.
Rating: 4 out of 5
following a purchase from 04/04/2024
Reasonable prices and shipping.
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loic C.
Rating: 4 out of 5
following a purchase from 04/06/2024
Fast delivery, only I would have hoped for a better condition for the guard 1.
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Response from Skioccas
Thank you for your feedback, Loic. We are delighted that you appreciated the speed of delivery. We are sorry that the condition of guard 1 was not up to your expectations. We will take your comment into account to improve our services. Thank you for your confidence in us.
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peter H.
Rating: 4 out of 5
following a purchase from 22/05/2024
The response time is fantastic . I do believe sometimes that the rating sometimes may be too high on some of the products . l believe the skis l recieved should have been more of a 2 not 1 although the price was more the adequate for the price
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Antonio M.
Rating: 2 out of 5
following a purchase from 03/05/2024
The condition of the skis was better than expected, despite being classified as Wear 1.
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Philippe C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Compliant skis
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Response from Skioccas
Thank you for your comment, Philippe. We are delighted to hear that you are happy with your purchase from Skioccas. We are constantly working to offer quality skis to our customers. Thanks again for your 4/5 rating! See you soon on our site.
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Pedro N.
Rating: 2 out of 5
following a purchase from 11/04/2024
I bought a pair of skis and one of them came with a peeling edge and a raised tail.
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Anthony S.
Rating: 3 out of 5
following a purchase from 03/04/2024
I ordered adjustable ski poles for my daughter. Considering the price, I expected them to be new or used, but in perfect condition. I was unpleasantly surprised to find very, very tired poles which, personally, I would have thrown away or at best given away to tide her over. I'm giving them three stars because the customer service department is so responsive. Perhaps I was unlucky.
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Response from Skioccas
Hello Anthony, thank you for sharing your experience with Skioccas. We are sorry to hear that you are not happy with the condition of the ski poles you received for your daughter. We do our best to provide quality products to our customers, but it seems we missed the mark in your case. We take your feedback into account and will work to improve our product verification process. We are pleased to have been able to resolve this issue quickly thanks to our responsive customer service. Have a nice day.
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RUBEN M.
Rating: 2 out of 5
following a purchase from 29/03/2024
The description of the condition of the skis does not match the actual condition. The wear was higher than expected (a 2 corresponds more with the description of 3, and a 1 with the description of 2).
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Asier Jorge G.
Rating: 4 out of 5
following a purchase from 18/03/2024
The order arrived on time but the ski is worse than I thought. The category 3 skis are destroyed
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Mika V.
Rating: 2 out of 5
following a purchase from 25/02/2024
The skies were graded as class 1 but their conditio was far from "all most new". Downgrading to class 2 and small pay back was a welcoming move from Skioccas. It didn't take all the harm done away... Hope the skis work well in the on coming first use.
Response from Skioccas
Bonjour Mika, thank you for sharing your feedback with us. We apologize if the skis did not meet your expectations and we understand your disappointment. We take all feedback seriously and will continue to work on improving our services. We hope the skis perform well during your first use. Thank you for choosing Skioccas. Best regards.
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Paulo C.
Rating: 2 out of 5
following a purchase from 10/03/2024
The 1-2-3 ranges of wear can be misleading, I bought a ski rated 2. The edges and bottom were fine, but there were massive cuts on the top surface, in a few places the core is exposed and the bindings have a very significant play. If this is the status of a 2 grade I can only imagine what a 3 would be
Response from Skioccas
Hello Paulo, we're sorry you've had these problems with the ski you bought. We have taken your comments on board and will be checking our products thoroughly to ensure their quality. We hope you enjoy your purchase. Thank you for your confidence in Skioccas.
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Anne-Laure J.
Rating: 2 out of 5
following a purchase from 03/03/2024
The skis arrived very quickly. Well packed. I am disappointed by the condition of the skis. I chose "state 3" skis, but I didn't think they would be so damaged!
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Response from Skioccas
Hello Anne-Laure, we're sorry you were disappointed with the condition of the skis you received. We take note of your opinion and will do our utmost to improve the quality of our products in the future. Your satisfaction is our priority and we look forward to providing you with a better experience in the future. Thank you for your feedback.
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Nathalie C.
Rating: 4 out of 5
following a purchase from 18/02/2024
Very disappointed by the product. I chose a state 3 ski...not to be done. The patina is in perfect condition but the top . I'll try my luck again on a 1 or 2, but never again on a 3! Impeccable return service. Waiting for refund.
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Response from Skioccas
Hello Nathalie, I'm sorry to hear that you are not satisfied with the product you ordered on our site. We are always looking for quality products for our customers, but it can sometimes happen that some do not meet our expectations. We take your comment into account and will do our best to clarify the condition of products in the future. In the meantime, we will refund your purchase and thank you for your feedback. Have a nice day. The Skioccas team.
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JOSE ANTONIO G.
Rating: 4 out of 5
following a purchase from 14/02/2024
It was a good choice, everything went very well.
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Marie-Lucie D.
Rating: 3 out of 5
following a purchase from 12/02/2024
Fast shipping 👌🏻
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Response from Skioccas
Thank you for your positive feedback! We are delighted that your shipment arrived quickly. Don't hesitate to come back to us if you need our services again. Have a nice day.
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Constance A.
Rating: 4 out of 5
following a purchase from 06/02/2024
Perfect order but the product doesn't fit so I'm sending it back.
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Response from Skioccas
Hello Constance,
We are sorry that the product did not meet your expectations. We hope, however, that the order went well and that the return will go smoothly. Please do not hesitate to contact us if you require any further information or assistance with your return.
Best regards, The Skioccas team
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Magali M.
Rating: 3 out of 5
following a purchase from 05/02/2024
Skis received quickly. Given the description on the website, I didn't expect them to be in such poor condition. So I returned them.
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Response from Skioccas
Hello Magali,
Thank you for your feedback on our Skioccas website. We are sorry that the skis you received were not up to your expectations. We do our best to describe the condition of the products as accurately as possible, but some defects may go unnoticed. We hope that you will find what you are looking for among our other products and that you will be satisfied with your next purchase.
Sincerely, The Skioccas team.
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Giorgio V.
Rating: 3 out of 5
following a purchase from 31/01/2024
Unfortunately they are very ruined it would be better to be able to see photos of the c2 and c3 skis as well, otherwise I would not have bought them.
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Neven K.
Rating: 4 out of 5
following a purchase from 30/01/2024
Value for money! Repaired underneath, a bit weary on top but generally excellent choice for children changing skies every two years.
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Juan G.
Rating: 4 out of 5
following a purchase from 23/01/2024
very fast delivery, correct price and conditions
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Response from Skioccas
Thank you for your positive review, we are delighted that you are satisfied with our Skioccas website. We do our best to offer fast shipping and competitive prices with great terms and conditions. Thank you again for your trust and support.
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Nebojsa D.
Rating: 4 out of 5
following a purchase from 17/01/2024
Shame Fedex is not delivering to Serbia but other than that excellent service, many thanks!
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Jennifer Q.
Rating: 3 out of 5
following a purchase from 13/01/2024
Skis were a level 3, but really beat up. Would be nice to see photos before purchase. Skis were also not slope ready as promised. Needed a tune up right out of the box and bindings were not adjusted to measurements I submitted. Quick shipping, but probably wouldn't order from this company again.
Response from Skioccas
Thank you for your honest feedback, Jennifer. We apologize for any inconvenience you experienced with your purchase from Skioccas. We strive to provide high quality products and we will take your suggestions into consideration to improve our services in the future. We do offer photos of our products upon request and we will make sure to adjust the bindings accurately for our customers' measurements. We are glad to hear that the shipping was quick and we hope to have the opportunity to serve you better in the future. Thank you for choosing Skioccas.
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