Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
The bindings were not adjusted to the size of the shoes.
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Response from Skioccas
Hello Camille, We're sorry to hear that. Unfortunately, you didn't enter any assembly information, so we didn't adjust the bindings. Please do not hesitate to contact our customer service for further information. See you soon, The Ski Occas team
R
Raúl V.
Rating: 2 out of 5
following a purchase from 10/01/2023
The website is very intuitive and the delivery time was very short.
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Response from Skioccas
Hi Raul, Thank you for your comments. If you had a good experience on our site, why did you only give us 2 stars? See you soon, The Ski Occas team
F
Francisco G.
Rating: 2 out of 5
following a purchase from 18/01/2023
They say they regulate the size of the boot and the weight for free, but it arrived unadjusted.
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Response from Skioccas
Hi, As explained in the email, it is likely that there was a misunderstanding. We adjusted the ski to a size 30 because the indicated size was 47 and this cannot be adjusted on a ski, for us it was the size of a city shoe. Second, it is also possible that there was an oversight; our fitter is out on his own, so mid-season we are not immune to an oversight. In any case, we apologize to you. Good day, The Ski Occas Team
G
gilles T.
Rating: 2 out of 5
following a purchase from 06/01/2023
Too bad... I order skis + boots and the skis are not paid for. Of course, there's no trace of my request because it was only asked for on the website. Too bad because order + delivery were very efficient.
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Response from Skioccas
Hello Gilles, Thank you for your feedback. We are happy to have been able to meet your expectations quickly. We are sorry for the misunderstanding regarding the settings, our team does its best every day. Best wishes, The Ski Occas team
Y
Younes E.
Rating: 4 out of 5
following a purchase from 06/01/2023
As shown in the pictures, it has some wear but nothing serious.
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Response from Skioccas
Hi Younes, Thank you for your encouraging message. It is very important to us that you are fully satisfied. Best wishes, The SkiOccas team.
G
Giovanni A.
Rating: 3 out of 5
following a purchase from 29/12/2022
Shipping and ordering according to schedule.
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Response from Skioccas
Hello, Thank you for your feedback! Your shared experience is always read carefully. Best wishes, The Ski Occas team
X
Xavi M.
Rating: 4 out of 5
following a purchase from 13/12/2022
Happy with tge shopping
Response from Skioccas
Hello Xavi, Thank you for your positive feedback! We are happy to hear that you are satisfied and hope that your equipment is suitable for you. Best wishes, The Ski Occas team,
M
Marco Giuseppe B.
Rating: 4 out of 5
following a purchase from 20/12/2022
Fast and very professional ..this site is perfect
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Response from Skioccas
Hi Guillaume, Thank you for your positive message! Your satisfaction is a real driving force for all of us, so we are glad to have helped you. Best wishes, The SkiOccas Team
C
Christophe J.
Rating: 4 out of 5
following a purchase from 25/12/2022
good, but the black circle on the ground on one of the sticks is missing the carrier's box was open at the time I didn't see it
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Response from Skioccas
Hello Christophe, Thank you for your feedback. We are very sorry about this incident, please do not hesitate to contact our customer service ([email protected]), we will be happy to help you. Best wishes, The Ski Occas team
M
Michael M.
Rating: 4 out of 5
following a purchase from 18/12/2022
wide choice and fast delivery
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Response from Skioccas
Hello Michel, Thank you for your feedback! Your shared experience is always carefully read. Happy holidays, The Ski Occas team
R
roberto Q.
Rating: 3 out of 5
following a purchase from 12/12/2022
rough descriptions
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Response from Skioccas
Hi Roberto, Thank you for your feedback. If you have any concerns or questions, please feel free to contact customer service via email or chat for direct advice. Wishing you a happy holiday season, The Ski Occas team
N
Nathalie P.
Rating: 4 out of 5
following a purchase from 13/12/2022
Good navigation, easy and fast commznde with apple pay
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Response from Skioccas
Hello, Thank you very much for your review. It's always a real pleasure for us to read your positive experiences. Happy holidays, The Ski Occas team
V
Vianney F.
Rating: 4 out of 5
following a purchase from 09/12/2022
Lots of products, lots of choice.
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Response from Skioccas
Hello Vianney, Thank you for your positive feedback! We're delighted to hear that you're happy. Have a nice day and see you soon, The Précision Ski team
M
mathieu V.
Rating: 4 out of 5
following a purchase from 28/11/2022
the site is easy to access, and the email support is efficient little problem with this order: the ski adjustment for the shoes was not good.
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Response from Skioccas
Hello Mathieu, Thank you very much for your feedback. It's always a real pleasure for us to read about your experience, and we apologize if the setting was not as you wished, our team does its utmost to be as accurate as possible. Happy holidays, The Ski Occas team,
L
Laura S.
Rating: 3 out of 5
following a purchase from 06/12/2022
The web page has download problems
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Response from Skioccas
Hello Laura, Thank you for your message. It's true that our site was brand new at the start of the season and still had a few display problems, but everything has been sorted out since then, so don't hesitate to have another look. Happy holidays, The Ski Occas team
A
Alessandro T.
Rating: 4 out of 5
following a purchase from 22/11/2022
Practical, but it would be better to correct some of the site's functions. For example, the advanced search does not select results according to the criteria entered, but seems random.
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Response from Skioccas
Hello Alessandro, Thank you for your feedback. It's true that our site was brand new at the start of the season and had a few display problems, but everything's been sorted out since then, so don't hesitate to have another look. Happy holidays, The Ski Occas team
M
Maxence L.
Rating: 3 out of 5
following a purchase from 04/12/2022
Twisted stick
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Response from Skioccas
Hello Maxence, We're sorry for the inconvenience. If you have any problems, please don't hesitate to contact customer service, we'll be delighted to help. Happy holidays, The Ski Occas team
D
daniel M.
Rating: 2 out of 5
following a purchase from 05/10/2022
Many bent sticks broken with unsuitable washers
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Response from Skioccas
Hello Daniel, We're very sorry about this bad experience. Our teams do their best to sort all our material and there can be a few misfires. We're happy to have been able to find a solution for you all the same. Happy holidays, The Ski Occas team
E
Edouard B.
Rating: 4 out of 5
following a purchase from 29/11/2022
Very good. As expected
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Response from Skioccas
Hello Edouard, Thank you for your feedback. We're delighted to have been able to help you - enjoy your equipment! We hope your next order will be to your complete satisfaction. Have a nice day and see you soon, The Ski Occas team
T
Theo D.
Rating: 4 out of 5
following a purchase from 30/11/2022
quick and easy
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Response from Skioccas
Hello, Thank you for your positive feedback. We are delighted that you enjoyed your order and that the skis lived up to your expectations. See you soon, The Ski Occas team
P
Pauline B.
Rating: 2 out of 5
following a purchase from 23/11/2022
not at all satisfied with my order search for unsatisfactory products with the size => shows products that do not have the desired size
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Alain P.
Rating: 2 out of 5
following a purchase from 11/11/2022
delivery was made but the product did not meet my expectations. The spray was colorless, whereas I relied on the color of the cap.
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Claudine E.
Rating: 4 out of 5
following a purchase from 21/11/2022
Satisfied with the order. Only I thought the boots and skis would already be adjusted.
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Response from Skioccas
Hello Claudine, Thank you for your feedback! We're delighted to have met your expectations. Concerning adjustments, you can request them free of charge when you order by specifying your level, shoe size and weight. If this is not done, unfortunately our teams cannot make any adjustments. See you soon, The Précision Ski team
J
Jose Manuel G.
Rating: 4 out of 5
following a purchase from 03/11/2022
Problems with delivery, but due to the carrier
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Response from Skioccas
Hello José Manuel, Thank you for your message of encouragement. It is very important for us to give you complete satisfaction. We apologize if your experience with the transporter was not up to par.... See you soon, SkiOccas Team
T
Tom V.
Rating: 4 out of 5
following a purchase from 01/11/2022
after several orders I'm still satisfied... but beware of price increases...
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Response from Skioccas
Hello Tom, Thank you for your feedback. We are pleased to have been able to meet your expectations. We strive to offer you the best possible prices every year. See you soon, The Ski Occas team
P
patrice L.
Rating: 3 out of 5
following a purchase from 25/10/2022
For wear condition 1, they are well damaged.
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Response from Skioccas
Hello APtrice, Thank you for your message! If you feel that your ski is not in good condition, please do not hesitate to send photos to our customer service department ([email protected]), they will try to find a solution. Have a nice day and see you soon, The Ski Occas team
J
Julien F.
Rating: 4 out of 5
following a purchase from 31/10/2022
Very efficient logistics. Slightly disappointed with the condition of the products.
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Response from Skioccas
Hello Laurence, Thank you for sharing your experience with us. We're sorry we weren't able to live up to your expectations, so please don't hesitate to contact our customer service department if you need anything. Have a nice day and see you soon, The Précision Ski team.
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Régis L.
Rating: 3 out of 5
following a purchase from 11/10/2022
Fast order and shipment, but some products are more than q used for a condition 2. And the return site is unusable because I want to return products but impossible to go through the process.
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Response from Skioccas
Hello Régis, Thank you for your message. First of all, we are very sorry for the delay in processing your request. Customer service has contacted you regarding your return and it will be processed without any problem. Regarding the state of wear, you can send your product photos to our customer service department ([email protected]) and we will then assess whether we have made a mistake. If this is the case, we will refund the difference in price. Have a nice day, The Ski Occas team
R
Roberto Del A.
Rating: 4 out of 5
following a purchase from 29/09/2022
Fast shipping, by Seur
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Response from Skioccas
Hello Roberto, Thank you for your encouraging comment. We are delighted to have been able to meet your expectations. Have a nice day and see you soon, The Ski Occas team.
A
Agathe D.
Rating: 3 out of 5
following a purchase from 18/08/2022
There's a chip on the skis, I'm not sure it won't make them perform less well. Feel free to remove the rental tags on them!
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Response from Skioccas
Thank you for your feedback. All our skis are checked by our team of professionals and we do not sell skis that are too damaged to perform. We hope you find the skis to your liking. Please do not hesitate to come back to us if you have any problems, as we may have overlooked an error. See you soon, The SkiOccas team
L
Lucía V.
Rating: 4 out of 5
following a purchase from 07/08/2022
The ski quality and condition was not as expected.
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Response from Skioccas
Hi Lucia, We are sorry for the inconvenience, we have acknowledged our mistake and refunded the price difference. We hope that your next order will bring you 100% satisfaction. See you soon, SkiOccas Team
J
jose B.
Rating: 2 out of 5
following a purchase from 25/07/2022
Easy to place orders, fast delivery, but customer service is non-existent, after several attempts I haven't had a reply.
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Response from Skioccas
Hello Jose, We're really sorry but we sent you an email as soon as we got back from the weekend and we haven't heard back. What can we do to help you? Have a nice day, The SkiOccas team
B
Bruno P.
Rating: 2 out of 5
following a purchase from 28/06/2022
Ski boots didn't fit size 42 things too small
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Response from Skioccas
Hello, We're sorry for the inconvenience, you can return the boots to us free of charge via your account on the site. Have a nice day and see you soon, The SkiOccas team
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TONY B.
Rating: 4 out of 5
following a purchase from 10/05/2022
In line with product expectations
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Response from Skioccas
Hi Tony, Thank you for your feedback. We're delighted to have been able to help you, enjoy your equipment! We hope your next order will be to your complete satisfaction. Have a nice day and see you soon, The Ski Occas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2022
good site navigation good delivery disappointed with 2 items that I am returning and requesting a refund thank you in advance
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Response from Skioccas
Hello, Thank you for your message. We are sorry that the products you ordered were not up to your expectations. We hope the rest of your experience went well. Good day and see you soon, The Ski Occas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/03/2022
Navigation not easy on mobile
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Response from Skioccas
Hello Gérald, Thank you for your feedback. We're sorry for the inconvenience, but we hope your order has brought you satisfaction. Have a nice day and see you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
It's Ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
Very good, the skis arrived on time, well packed and in good condition, they were used for a week's skiing, everything went smoothly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
wide selection, fast delivery
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
it's ok
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