Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
The big negative: The condition of the skis and boots is overestimated. Equipment (condition 2) really very very damaged (more than condition 3), no degressive rate for delivery, packaging very damaged (the box of skis was open and skis protruding, because freegliss "wanted to save a package by grouping shoes and skis " (according to the deliveryman), while I paid 5 deliveries. On the plus side: good technical advice over the phone, extremely fast delivery (24h),
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Response from Skioccas
Hello, We are surprised by your feedback. Would you like an exchange, return or other solution to your dissatisfaction? On the other hand, you mention Freegliss in your comment. We are not Freegliss, so perhaps you also placed an order with them?
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/11/2018
I chose to take skis with a wear condition of 2 but I realize that the skis are really damaged on top. I think that's a shame.
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Response from Skioccas
Hello, Condition 2 shows wear on the top of the ski, called the Top Sheet. This has no effect on the quality of the skis, it's a part that's only there to take the knocks received. Would you like an exchange for another model?
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/12/2018
Skis more damaged than I thought for a level 2
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Response from Skioccas
Hello, would you like to send us photos of the product received so that we can give you feedback on the condition of the pair received?
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Everything is perfect. The condition of the skis was as described, the soles were impeccable and delivery was trouble-free. Top
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Response from Skioccas
Hello, Thank you for taking the time to write your feedback :) We're delighted that you found skioccas.com to your complete satisfaction. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Excellent
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Response from Skioccas
Hello, Thank you for your review. We are delighted that our services were up to scratch :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Very happy with the pairs of skis received, the value for money and up to I recommend this site, test with the es ski on the slopes soon to confirm all my statements ... Delivery at the top received in 24 h with call of the conveyor to be delivered at my hour
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Response from Skioccas
Hello, Thank you for your kind review :) We're delighted that you found skioccas.com to your complete satisfaction. See you soon, The Skioccas team.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
very well
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Response from Skioccas
Hello, Thank you for your feedback :) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
very good
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Response from Skioccas
Hello, Thank you for your comment :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Skis in very good condition, fast delivery. What more can I say?
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Response from Skioccas
Hello, Thank you for taking the time to comment on your review :) We're delighted that you found skioccas.com to your complete satisfaction. See you soon, The Skioccas team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/12/2018
Very quick delivery, good communication, accurate tracking
Response from Skioccas
Hello, Thank you for your purchase and feedback :) We are very attentive to the satisfaction of our customers. See you soon, Team Skioccas
A
Acquirente verificato
Rating: 5 out of 5
following a purchase from 14/12/2018
good value for money
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Response from Skioccas
Good morning, Thank you for your note and opinion. Please do not hesitate to come back towards us for a next command :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
Certainly second-hand skis, moderate prices but the image given in the ad is not that of the reality of the product which is more damaged than on the image.
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Response from Skioccas
Good evening, Thank you for your feedback, but we would like to provide some information for other readers. Given the very low prices we charge, it's difficult to take photos of all 250 pairs on a single model. We concentrate on taking a photo of each pair in each state, and to do this you need to look at all the photos in the file. After that, our customer service department is there to answer your questions and find a solution, exchange, refund or credit note. Very often no customer contacts us and publishes a review, which is a pity. Before publishing, it's better to contact us, that's what we're here for. We hope you enjoy your visit.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Very good
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Response from Skioccas
Hello, Thank you for your feedback. We are delighted that you were completely satisfied :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Good value for money, fast delivery. No complaints
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Response from Skioccas
Hello, Thank you for sharing :) We're delighted that you found skioccas.com to your complete satisfaction. See you soon, The Skioccas team.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Second order and still delighted! Speed and clarity at every stage of the ordering process. Thank you so much.
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Response from Skioccas
Hello, We're delighted to hear about your shared experience :) Thank you for your trust and loyalty. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Great! Delivery on time! My snowboard is perfect! Thanks ??
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Perfect.
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Response from Skioccas
Hello, We are delighted to receive your comment :) We're very pleased that you've found complete satisfaction on skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/12/2018
The photos do not reflect reality. It's a shame, otherwise good product, fast service.
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Response from Skioccas
Hello, thank you for your feedback :) These photos are examples representing the condition of the shoe, it is difficult for us to take photos of all 250 pairs on a single model, after our customer service is there to answer you and find a solution if the product is not suitable, exchange, refund, credit. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Very fast delivery ?
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2018
Quick order-taking, preparation and dispatch, but your delivery partners really messed up your work. On the other hand, your courtesy and professionalism in managing the crisis is to be commended.
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Response from Skioccas
Hello, Thank you for your kind words :) Concerning the delivery, we have taken note of your feedback and have passed on the information to the carrier. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Very good ski delivered quickly
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Response from Skioccas
Hello, Thank you for your review. We are delighted that our services were up to scratch :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/12/2018
Mixed experience, the pair of rossignol skis ( wear condition 2 ) ordered for my wife correspond to my expectations and to the description of wear levels on your site, I'm satisfied.On the other hand, the pair of k2 skis (wear level 2) I received this morning are in such bad condition that I don't think I'll be able to put them back on for the next season. They've been badly recapped, I wonder if they've even been waxed... For me, these skis correspond to what you call wear level 3, so yes, I'm very disappointed...
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Response from Skioccas
Hello, We are very sorry, could you please send us some photos of the product so that we can check whether there has been a shipping error? We can also offer you a refund or an exchange of the product. It's easier to contact us via support for a problem, our customer service is there to solve problems. Looking forward to your return.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
site not wall. filters not very practical and disappear at the slightest selection.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2018
Very good ski and fast delivery
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 12/12/2018
The treatment was correct but they sent me something else.
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Response from Skioccas
Good morning, Thank you for your opinion, do not hesitate to contact our customer service. See you very soon, The skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
Very good
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Response from Skioccas
Hello, Thank you for your kind review ;) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2018
site with a great offer, the store advisor was top notch.
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Response from Skioccas
Hello, Thank you for taking the time to write your feedback :) We're delighted that you found skioccas.com to your complete satisfaction. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Order corresponded in every respect to what I asked for very fast delivery I really recommend this seller
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Response from Skioccas
Hello, Thank you for taking the time to share your experience. We are very happy to have been able to satisfy you :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2018
Excellent advice and service
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2018
Ski in excellent condition. Perfect
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Response from Skioccas
Hello, Thank you for your very nice comment :) We are very happy that you have found complete satisfaction. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2018
fast, reliable shipping
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Response from Skioccas
Hello, Thank you for your feedback. We are delighted that our services were up to scratch :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2018
RAPID
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
Very friendly atmosphere, whether you're selling, renting or servicing your own skis.
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Response from Skioccas
Hello, Thank you for your kind review :) We are very pleased that you have found complete satisfaction on skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2018
Skis in perfect condition. 48-hour delivery
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Response from Skioccas
Hello, Thank you for taking the time to share your feedback :) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/12/2018
The selection criteria do not allow for a perfect selection. Products not corresponding to the criteria appear.
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Response from Skioccas
Hello, Could you tell us more, we don't really understand your message concerning the choice criteria. If you could give us an example to help us understand.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
All good
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Response from Skioccas
Hello, Thank you for your review :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2018
Ski and boots as described. Great price and fast delivery. Don't hesitate.
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are very pleased that you have found complete satisfaction on skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
Superb
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Response from Skioccas
Hello, Thank you for your kind review ;) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acquirente verificato
Rating: 5 out of 5
following a purchase from 02/12/2018
Great prices, adequate products, fast shipping and Excellent after sales service. Bravi
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Response from Skioccas
Good morning, Thank you for your note and opinion. Please do not hesitate to come back towards us for a next command :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2018
Very good listening skills, very good advice, very reactive, and very good sales skis.
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Response from Skioccas
Hello, Thank you for your very positive review :) We're delighted that you found skioccas.com to your complete satisfaction. See you soon, The Skioccas team.
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