Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Fast delivery and expected material. However, the box was badly damaged, but nothing serious.
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Response from Skioccas
Hello, We have taken note of your feedback and will pass on the information. We hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 06/05/2019
I got some confusing information from the logistics company. I contacted them about it, but never got a reply. (Translated via Google Translate)
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Response from Skioccas
Hello, what was the problem? Here is your follow-up, the parcel has been picked up: https://www.dpd.fr/trace/250274310465376 Sweden is one of the few countries where we encounter major delivery problems with every shipment. Thank you very much.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
All good
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Response from Skioccas
Hello, Thank you for your review ;) Hope to see you again on skioccas.com See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
product not up to the site!!!!!! too bad I will make my future purchases elsewhere!!!
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
The site could be made more user-friendly with a more precise drop-down menu for filters.
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Response from Skioccas
Hello, We take note of your feedback. We hope to see you again on skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2019
Used pair of skis for my 9 year old son. Very fast service. Ordered around 1:00 pm. Received the next day before noon! A little disappointed about the condition of the skis, or more precisely the bindings. I would have put them in condition 3, not 2. But considering the price, there's not much to say. I just hope there won't be any problems with them. And as we won't be able to test it until next year.... I've also ordered a pair of shoes for my wife. We'll see what happens.
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Response from Skioccas
Hello, Thank you for your feedback. We're sorry to hear that your shopping experience with us did not go as planned. Please do not hesitate to contact our customer service. See you soon, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/04/2019
Excellent service, could do with improving the painful web interface though!!!
Response from Skioccas
Hello, We take note of your remark. Hoping to see you again on Skioccas.com :) See you soon, Team Skioccas
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 12/04/2019
Everything is fine. Very fast delivery
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2019
Product conforms to order Delivery on time
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Response from Skioccas
Hi, thanks for your feedback :) We hope to see you soon on Skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2019
Top after-sales service following size error
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2019
I was obliged to call to register my order.
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Response from Skioccas
Hello, For logistical and security reasons, we do not take orders by phone. We hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
Good information and very professional
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
Very good and fast delivery service
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Response from Skioccas
Hello, Thank you for your feedback. Hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2019
What's missing are more precise photos of the state of wear of the skis, especially level 2 and 3. Zooming in on the condition of tips, heels and even bindings would be a plus.
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Response from Skioccas
Hello, We take note of your feedback :) We hope to see you again on Skioccas.com See you soon, The Skioccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 04/03/2019
Optimally reconditioned products.
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Response from Skioccas
Good morning, Thank you for your note and opinion. Please do not hesitate to come back towards us for a next command :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
RAS Product conforms to specifications and is superbly packaged for transport.
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Response from Skioccas
Hello, Thank you for sharing. We look forward to seeing you on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
Fast service and products as ordered, good value for money. However, the bindings are not adjusted to the required size. Information for self-adjustment is missing (size/weight/levels). What's more, the children's skis I received didn't allow me to adjust them to my boot size, as the bindings were designed for larger boots!!! here, a 130cm ski for an 11-year-old wearing a size 35 boot... I had to do some DIY on the resort. Not so good!
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
fast shipping really used used equipment
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Response from Skioccas
Hello, Thank you for your feedback :) Hope to see you again on Skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
Website a bit confusing, but perfect telephone system
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Response from Skioccas
Hello, Thank you for your feedback :) Hope to see you again on Skioccas.com See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2019
Simple, efficient and fast. It's a pity that the offer is rather limited (little choice, little material).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
Good quality service Responsive and available Thank you
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Response from Skioccas
Hello, Thank you for your feedback. Hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
Wide selection, short delivery times
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Response from Skioccas
Hello, Thank you for your feedback :) Hope to see you again on Skioccas.com See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2019
Quick and easy
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Response from Skioccas
Hello, Thank you for your feedback :) We look forward to seeing you again on Skioccas.com See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
Plenty of choice. Good description. Product conforms to description. No nasty surprises. The only downside was that the shipping box was too fragile, as the skis were coming out of the box when I picked them up. The DPD delivery service was a disaster. A request for reimbursement of transport costs was made. To see if that carried out. All the best.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
good fast delivery would need evaluation of product condition
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Response from Skioccas
Hello, Thank you for your feedback :) We will take note of your suggestion. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2019
Compliant products, even in very poor condition (3/3). Quarts and waxing ok ????
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Response from Skioccas
Hello, Thank you for your feedback, We are delighted to have been able to satisfy you :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/02/2019
Condition of equipment not representative of description or lack of intermediate levels, level 2 condition ordered and this corresponds more to level 3. Bindings not adjusted (option selected when ordering) and all full of grease or oil. Ski and helmet package received damaged. Unsuitable packaging, unprotected helmet in the middle of the skis with edge damage. The rest of the order was handled well and dispatched quickly.
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Response from Skioccas
Hello, We have just taken note of your feedback and have a few answers to give you: 1 - The oil present on the products. It's not oil, but a renovation product for ski equipment. It's a little greasy, but it protects the products to extend their life. It's not a fancy product; the 5L can is priced at 350. 2 - Mounting information: Thanks to your feedback and that of other customers over the past 48 hours, we've just realized that the system hasn't been transmitting information for several days to adjust the skis at the customer's request. We apologize for this error. 3 - The unprotected helmet: We've just investigated, and it turns out that one of our fitters didn't use bubble wrap to protect the helmets. This is a very serious fault on our part, and in no way in keeping with our values and professionalism. 4 - The skis in condition 3 instead of 2, we are ready to exchange the skis with you. If you have any photos to send us, we will be able to give you precise feedback. Thank you in advance for your feedback.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
salomon shoes very bad external condition, for the rest it goes a little about cordially
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Response from Skioccas
Thank you for your feedback. We are sorry for this oversight and have passed on the information to our team. We look forward to seeing you on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
good choice of used skis and boots. Skis are checked and reconditioned.
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Response from Skioccas
Hello, Thank you for taking the time to share your feedback :) We hope to see you again on Skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
great opportunity
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Response from Skioccas
Hello, Thank you for your feedback :) We look forward to seeing you again on Skioccas.com See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
Quality equipment at a very attractive price. Fast delivery Good after-sales service
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Response from Skioccas
Hello, Thank you for sharing. We are delighted that our services were up to scratch :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
Very good but delivery takes too long
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Response from Skioccas
Hello, Thank you for your feedback. Your order was placed on 03/02/2019 17:54:06. We had your order delivered to the store free of charge on 05/02/2019 08:31:39. What problem did you encounter? See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
As expected, new sole, new heel cup. Fast delivery. For the white shoes, please clean the shells to be perfect. Thank you
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Response from Skioccas
Thank you for your feedback. We're sorry for this oversight and have passed on the information to our team. We look forward to seeing you on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
Very good site, good value for money
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Response from Skioccas
Hello, Thank you for taking the time to write your review :) We're delighted that you found skioccas.com to your complete satisfaction. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
Ski boots as shown in the photos
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Response from Skioccas
Hello, Thank you for your feedback, hope to see you on skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
fast and reliable
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Response from Skioccas
Hello, Thank you for your comment :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2019
Please add ski lenght in the short discription of the listed ski's
Response from Skioccas
Hello Thanks for your return. Have you see the new section on a ski page: https://www.skioccas.com/en/pack-ski-man/68-pack-ski-k2-amp-impact-bindings-marker-m3-100-demo.html If you scroll, click on Spécifications Techniques, you have all information of the ski.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Order conforms well packaged and received on time
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
Shoes arrived on time and in good condition.
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Response from Skioccas
Hello, Thank you for sharing, we look forward to seeing you on skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
ease of site needs rethinking For choice prices and delivery PERFECT
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Response from Skioccas
Hello, thank you for your feedback. Would you have any recommendations to pass on to us in order to optimize our site as much as possible? Customer feedback is very important to us, it allows us to improve the site as we go along. Thank you for your feedback.
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