Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Hello, Thank you for your review :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/12/2018
Great! Buying used skis is more profitable than renting! Profitable from the first week! And free the other weeks! Super friendly staff on the phone! And good advice! I discovered this site by chance and am delighted! I recommend ++.
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are very pleased that you have found complete satisfaction on skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/01/2019
Your site's filters are totally ineffective
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Response from Skioccas
Hi, thanks for the feedback, a bad note for a filter problem is a bit harsh don't you think? Is the product as ordered? What is the problem with the filters? It's important for us to know what's wrong so that we can report the problem.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 31/12/2018
I received the wrong pair of shoes
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Response from Skioccas
Hello, we'll call you right away. Thank you for your time.
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/12/2018
The material is good as detailed, recommended purchase.
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Response from Skioccas
Good morning, Thank you for your feedback :) Do not hesitate to contact our customer service. See you very soon, The skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2018
Please increase the resolution of the photos. Otherwise it's hard to see the quality of the used product.
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Response from Skioccas
Hello, Thank you for your feedback :) We have taken note of your opinion and will pass on the information to the whole team. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/12/2018
Very good, even if the search filter is a bit temperamental.
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Response from Skioccas
Hello, thank you for your feedback :) Would you have any recommendations for us in order to optimize our site as much as possible? Customer feedback is very important to us, it allows us to improve the site as we go along. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
Skis used more than they should have been for no. 1
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Response from Skioccas
Hello, We are sorry to read that you are not entirely satisfied with your order. Please note that you have 14 days to request a refund. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 21/12/2018
The big negative: The condition of the skis and boots is overestimated. Equipment (condition 2) really very very damaged (more than condition 3), no degressive rate for delivery, packaging very damaged (the box of skis was open and skis protruding, because freegliss "wanted to save a package by grouping shoes and skis " (according to the deliveryman), while I paid 5 deliveries. On the plus side: good technical advice over the phone, extremely fast delivery (24h),
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Response from Skioccas
Hello, We are surprised by your feedback. Would you like an exchange, return or other solution to your dissatisfaction? On the other hand, you mention Freegliss in your comment. We are not Freegliss, so perhaps you also placed an order with them?
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/11/2018
I chose to take skis with a wear condition of 2 but I realize that the skis are really damaged on top. I think that's a shame.
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Response from Skioccas
Hello, Condition 2 shows wear on the top of the ski, called the Top Sheet. This has no effect on the quality of the skis, it's a part that's only there to take the knocks received. Would you like an exchange for another model?
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2018
Very good site. The skis are as described. Maybe think of putting HD photos to see the skis in detail.
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Response from Skioccas
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2018
Good value for money
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Response from Skioccas
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
Product received compliant and fast delivery. No problem
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Response from Skioccas
Hello, Thank you for your feedback. Do not hesitate to come back to us for a next order :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/12/2018
Mixed experience, the pair of rossignol skis ( wear condition 2 ) ordered for my wife correspond to my expectations and to the description of wear levels on your site, I'm satisfied.On the other hand, the pair of k2 skis (wear level 2) I received this morning are in such bad condition that I don't think I'll be able to put them back on for the next season. They've been badly recapped, I wonder if they've even been waxed... For me, these skis correspond to what you call wear level 3, so yes, I'm very disappointed...
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Response from Skioccas
Hello, We are very sorry, could you please send us some photos of the product so that we can check whether there has been a shipping error? We can also offer you a refund or an exchange of the product. It's easier to contact us via support for a problem, our customer service is there to solve problems. Looking forward to your return.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
Wear sorting does not work. Otherwise tB
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Response from Skioccas
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2018
Fast shipping as described
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Response from Skioccas
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
Very serious and fast site. Skis quite worn on the aesthetic but soles super well redone!!!!
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
Well presented. Plenty of choice. Several delivery methods
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Response from Skioccas
Hello, Thank you for taking the time to share your experience. Do not hesitate to come back to us for a next order :) See you soon, The Skioccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 05/12/2018
almost perfect if not for the broken boots
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Response from Skioccas
Good morning, Thank you for your return, our customer service is available if you wish to make an exchange. See you soon, The skioccas team.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/12/2018
The selection criteria do not allow for a perfect selection. Products not corresponding to the criteria appear.
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Response from Skioccas
Hello, Could you tell us more, we don't really understand your message concerning the choice criteria. If you could give us an example to help us understand.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
Products conform to my order, not yet tried on piste. The packaging/conditioning needs to be improved, especially when buying boots and skis (2 shipping costs, 1 parcel) can be well installed at the start. But on arrival the boots moved around in the large ski box. Deserved 2 boxes.
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Response from Skioccas
Hello, Thank you for sharing your experience :) We take note of your remark concerning the packaging of your parcel. See you soon, The Skioccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 29/11/2018
Very good
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Response from Skioccas
Good morning, Thank you for your note and opinion. Please do not hesitate to come back towards us for a next command :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Good communication Fast delivery
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/11/2018
I contacted them by e-mail to get some more information about my future ski purchase. The response was very brief, with no real answers to my questions.
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Response from Skioccas
Hello, Your comment is a bit harsh. We do have your e-mail, still visible, where you asked for information about the ski and about us. We replied that we were a group with 110 stores and that the information you requested was all on the product data sheet. We have created multiple pages with all the information on the site precisely so that we don't have to answer questions where the information is already present. Thank you for your feedback, I'm sorry you weren't satisfied with the answer.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
very well
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Response from Skioccas
Hello, Thank you for your comment :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Very satisfied. Very fast.
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2018
Easy access and plenty of skis on offer
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Response from Skioccas
Hello, Thank you for your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
Magnificent price/quality ratio. And very good customer service. THANK YOU
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2018
I hope that delivery to your store will be possible in the future. Not only did I pay for delivery, but I also had problems receiving them.
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Response from Skioccas
Hello, We are sorry to hear that your experience with DPD did not go as planned. The delivery service is already available in our stores, at no extra cost. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/11/2018
Good choice of materials
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) Do not hesitate to come back to us for a next order. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 18/11/2018
not very clean waxing and poor sole filling
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Response from Skioccas
Hello, We are surprised by this feedback. Would it be possible for you to send us a photo of the insoles so that we can analyse them? Why not contact us, we offer a free return for refund if the product is not suitable. We look forward to hearing from you and finding a solution that suits you. We look forward to hearing from you.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
fast delivery, good merchant.
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Response from Skioccas
Hello, Thank you for your review :) We're delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
161/5000 The site doesn't work very well: the filters for selecting products don't work. There are no detailed photos of the products for sale: more detailed photos are required.
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Response from Skioccas
Hello, thank you for your feedback. We are surprised about the problem encountered with the filters, we don't see any problem, could you tell us a little more about the problem encountered, were you on pc or mobile? The photos are available for each product, about 3 to 4 photos, we can not make too many photos, some products are sold at less than 15 and it involves extra time each time. Thank you for your time.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
Very good site, but the photos of the articles should be more legible.
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Response from Skioccas
Hello, Thank you for your feedback, we take note of your comment :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
Site offering a wide range of inexpensive used skis. Easy ordering and fast delivery
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Response from Skioccas
Hello, Thank you for your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
good deals very interesting prices
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Response from Skioccas
Hello, Thank you for your feedback, do not hesitate to come back to us for a next order :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
simple and efficient
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Response from Skioccas
Hello, Thank you for your review :) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Skis worn but in good condition, as advertised. Fast delivery and well-protected skis
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Response from Skioccas
Hello, Thank you for taking the time to share your experience :) We are very happy to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
fast shipping
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2018
fast delivery!!!
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Response from Skioccas
Hello, Thank you for your purchase and your feedback :) We are delighted that our services were up to scratch. See you soon, The Skioccas team
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