Skioccas consistently delivers with fast, secure shipping and careful packaging, supplying orders that arrive quickly and match or closely resemble the description. Customers highlight reliable ordering and smooth transactions, with products often arriving in expected condition or in very good used state, and bindings and wax/sharpening frequently prepared as promised. The store also shows strong support in handling orders that are easy to place and that offer access to sought-after, hard-to-find items, including cross-country ski shoes and used Dynastar gear, at competitive prices. Overall, the experience emphasizes prompt delivery, dependable packaging, and good value for money across multiple purchases.
The description of the condition of the skis does not match the actual condition. The wear was higher than expected (a 2 corresponds more with the description of 3, and a 1 with the description of 2).
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Asier Jorge G.
Rating: 4 out of 5
following a purchase from 18/03/2024
The order arrived on time but the ski is worse than I thought. The category 3 skis are destroyed
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Mika V.
Rating: 2 out of 5
following a purchase from 25/02/2024
The skies were graded as class 1 but their conditio was far from "all most new". Downgrading to class 2 and small pay back was a welcoming move from Skioccas. It didn't take all the harm done away... Hope the skis work well in the on coming first use.
Response from Skioccas
Bonjour Mika, thank you for sharing your feedback with us. We apologize if the skis did not meet your expectations and we understand your disappointment. We take all feedback seriously and will continue to work on improving our services. We hope the skis perform well during your first use. Thank you for choosing Skioccas. Best regards.
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Paulo C.
Rating: 2 out of 5
following a purchase from 10/03/2024
The 1-2-3 ranges of wear can be misleading, I bought a ski rated 2. The edges and bottom were fine, but there were massive cuts on the top surface, in a few places the core is exposed and the bindings have a very significant play. If this is the status of a 2 grade I can only imagine what a 3 would be
Response from Skioccas
Hello Paulo, we're sorry you've had these problems with the ski you bought. We have taken your comments on board and will be checking our products thoroughly to ensure their quality. We hope you enjoy your purchase. Thank you for your confidence in Skioccas.
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Anne-Laure J.
Rating: 2 out of 5
following a purchase from 03/03/2024
The skis arrived very quickly. Well packed. I am disappointed by the condition of the skis. I chose "state 3" skis, but I didn't think they would be so damaged!
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Response from Skioccas
Hello Anne-Laure, we're sorry you were disappointed with the condition of the skis you received. We take note of your opinion and will do our utmost to improve the quality of our products in the future. Your satisfaction is our priority and we look forward to providing you with a better experience in the future. Thank you for your feedback.
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Nathalie C.
Rating: 4 out of 5
following a purchase from 18/02/2024
Very disappointed by the product. I chose a state 3 ski...not to be done. The patina is in perfect condition but the top . I'll try my luck again on a 1 or 2, but never again on a 3! Impeccable return service. Waiting for refund.
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Response from Skioccas
Hello Nathalie, I'm sorry to hear that you are not satisfied with the product you ordered on our site. We are always looking for quality products for our customers, but it can sometimes happen that some do not meet our expectations. We take your comment into account and will do our best to clarify the condition of products in the future. In the meantime, we will refund your purchase and thank you for your feedback. Have a nice day. The Skioccas team.
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Jose Antonio G.
Rating: 4 out of 5
following a purchase from 14/02/2024
It was a good choice, everything went very well.
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Constance A.
Rating: 4 out of 5
following a purchase from 06/02/2024
Perfect order but the product doesn't fit so I'm sending it back.
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Response from Skioccas
Hello Constance,
We are sorry that the product did not meet your expectations. We hope, however, that the order went well and that the return will go smoothly. Please do not hesitate to contact us if you require any further information or assistance with your return.
Best regards, The Skioccas team
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Neven K.
Rating: 4 out of 5
following a purchase from 30/01/2024
Value for money! Repaired underneath, a bit weary on top but generally excellent choice for children changing skies every two years.
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Juan G.
Rating: 4 out of 5
following a purchase from 23/01/2024
very fast delivery, correct price and conditions
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Response from Skioccas
Thank you for your positive review, we are delighted that you are satisfied with our Skioccas website. We do our best to offer fast shipping and competitive prices with great terms and conditions. Thank you again for your trust and support.
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Nebojsa D.
Rating: 4 out of 5
following a purchase from 17/01/2024
Shame Fedex is not delivering to Serbia but other than that excellent service, many thanks!
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Ingus R.
Rating: 4 out of 5
following a purchase from 14/01/2024
Got what I expected. Ordered 3 sets of skis, one for myself and 2 for kids. Ordered skis with grade 3, which is the grade with the heaviest use and conclusion was "they are pretty ok". Visually they don't look that good, but the bottom part seemed well maintained. Good choice, if you are willing to save on your first ski set or are willing to cheaply equip all of your family on a budget. The delivery was about 1 week. Ordered on Sunday, received on Monday a week later.
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Christian V.
Rating: 4 out of 5
following a purchase from 12/01/2024
Sole of the ski absolutely top, clear signs of wear on the top side, I would not have expected this. Photos on the site could be clearer. But I'm very happy with the ski for the price!
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Amelie F.
Rating: 2 out of 5
following a purchase from 13/01/2024
Very disappointed with the degree of wear. Advertised as level 1 wear (excellent condition) but received with broken tip guard! The skis have certainly not been serviced. I would not recommend this site.
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Response from Skioccas
Hello Amelie, I'm sorry to read about your disappointment with the level of wear and tear on your order. I would like to assure you that Skioccas ensures that all products are in excellent condition before shipping. Nevertheless, I will take your comment into account and pass on the information to our quality control team to ensure continuous improvement of our services. We hope you will give us a second chance in the future. Sincerely, Manon from Skioccas.
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Carlos R.
Rating: 4 out of 5
following a purchase from 11/01/2024
very good quality/price/product condition ratio. i missed that the soles were waxed. edges good.
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Léah C.
Rating: 2 out of 5
following a purchase from 04/01/2024
A first order where the level of wear was not as advertised, and the second skis were adjusted (according to the information given when the order was placed - this is a service that is promoted) but they were not and had to be re-adjusted in the resort.
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Response from Skioccas
Hello Léah, thank you for sharing your opinion with us. We are sorry that your first order did not live up to your expectations in terms of ski wear and adjustments. We have taken your comments into account and will do our utmost to remedy the situation in the future. We hope you will give us another chance to offer you the best possible service. Sincerely, your Skioccas team.
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Javier P.
Rating: 4 out of 5
following a purchase from 09/01/2024
They made a mess of separating the order into two boxes and that created confusion that was poorly resolved by the operators. In the end everything arrived as described.
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Stéphanie B.
Rating: 2 out of 5
following a purchase from 05/01/2024
very well done site, but the photos don't reflect the real condition of the skis. those purchased, although rated level 3, are really very damaged on the top. On the other hand, the base seems to be in good condition, and that's certainly the most important thing. However, I find that the value for money is average, if not bad.
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Response from Skioccas
Hello Stéphanie, first of all thank you for your review. We are delighted that you have enjoyed our site. We attach great importance to the quality of our products and we are sorry that the skis you purchased did not live up to your expectations. We have taken note of your comment concerning the photos and will do our utmost to improve them to better reflect the actual condition of the products. Our priority is to satisfy our customers and we hope to have the opportunity to prove our professionalism to you in the future. Yours sincerely, The Skioccas team.
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Alvaro G.
Rating: 2 out of 5
following a purchase from 03/01/2024
The skis received have a broken trim on one of the bindings.
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Salvatore I.
Rating: 4 out of 5
following a purchase from 03/01/2024
You can trust skioccas. After receiving a non-conforming jacket, Skioccas corrected the situation perfectly, free of charge. The only drawback is that it's not easy to get in touch in high season.
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Response from Skioccas
Thank you for your positive feedback with Skioccas. We are delighted that you were able to resolve the problem with the jacket at no cost to you. We take note of your comment regarding the difficulty of reaching Skioccas in high season. We will do our best to improve our customer service in these situations. Thank you again for your trust and support of Skioccas.
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Vincenzo S.
Rating: 4 out of 5
following a purchase from 02/01/2024
Skis as described, aware they were used. The part I was interested in, i.e. edges and wax are perfect. Recommended
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Paola G.
Rating: 4 out of 5
following a purchase from 27/12/2023
all okay
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Andoni G.
Rating: 4 out of 5
following a purchase from 23/12/2023
Material in perfect condition
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Gael B.
Rating: 2 out of 5
following a purchase from 15/12/2023
Disappointed with the value for money, we thought we were getting a bargain and realized that the skis we found for 50 euros in resort while we paid 89,90🤔.
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Response from Skioccas
Hello Gael, we're sorry to hear about your disappointment with the value for money of our skis. We want to assure you that at Skioccas, we do everything we can to offer quality products at the best price. We take your feedback into account and will do our utmost to improve our offer. We hope you enjoyed your day's skiing. Best regards.
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Daniele L.
Rating: 4 out of 5
following a purchase from 10/12/2023
The general state of the skis is lower than the classification you presented in particular the 2 star is equivalent to 3
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Hector N.
Rating: 4 out of 5
following a purchase from 24/11/2023
I have yet to test the material but it seems to be in good condition. It has been a diligent and reliable service. Thank you
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Guyom P.
Rating: 4 out of 5
following a purchase from 29/11/2023
Actual photos of the product would be great.
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Response from Skioccas
Hello Guyom, thank you for your review! We take note of your comment and will do our best to add real product photos in the future. In the meantime, please don't hesitate to contact us if you need more information about a particular product. Thank you for your confidence and see you soon on our Skioccas website!
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Salvador M.
Rating: 4 out of 5
following a purchase from 15/10/2023
Good service, but I think you need more image del producto to see the errors.
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Response from Skioccas
Thank you for your feedback, we're glad you enjoyed the services we offer. We take your suggestion into consideration and will do our best to improve our site by adding more images of the products available.
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Daniele C.
Rating: 4 out of 5
following a purchase from 01/10/2023
Everything arrived
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Response from Skioccas
Hi Daniele, Thank you for your positive feedback! We are glad you are satisfied with your purchase. Have a great day and see you soon, The Ski Occas Team
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Mathieu C.
Rating: 4 out of 5
following a purchase from 30/09/2023
A little disappointed with some of the defects on the skis, but I recommend the site. Fast and accurate shipping and compliant order!
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Response from Skioccas
Hello Mathieu, Thank you for your feedback. We're sorry we didn't live up to your expectations on this one. We're pleased to hear that you appreciated our services. Have a nice day and see you soon, The Ski Occas team
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Mariana Miriam D.
Rating: 4 out of 5
following a purchase from 02/09/2023
The website easy to access, the delivery on time, a pity that the product did not come perfect, I bought a goggle and the lens is scratched.
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Response from Skioccas
Hi Mariana, Thank you for your comment, we are pleased to hear that you are satisfied with our services. We are sorry to hear that you were not satisfied with your mask. You purchased one in condition 2, which means that the mask shows signs of wear, especially on the lenses. We will try to clarify this on our website. Have a nice day and see you soon, The Ski Occas team.
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Carmen G.
Rating: 2 out of 5
following a purchase from 04/07/2023
The order arrived promptly and on time. But I bought the skis at number 1, which is supposed to be demonic, and none of this is very marked, it even has the wood and resin raised, I consider that instead of a 1 it is a 3 or a 2 at most
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Matthieu D.
Rating: 2 out of 5
following a purchase from 13/05/2023
The site and delivery are correct, and the model in this size cannot be found elsewhere. However, I'm still disappointed by the degree of wear. Advertised as level 1 wear (excellent condition), the skis show numerous chips on the silkscreen.
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Response from Skioccas
Hello, thank you for sharing your opinion. The skis we offer are second-hand, and indeed, it is possible that their serigraphy has been damaged as a result of their use. The upper part of the skis or "top sheet" has many opportunities to be damaged (skis overlapping, skiers stepping on each other's skis at the ski lifts, blows from pole tips, etc.), this wear is inherent to the use of the products. We point this out on the site; we also provide a summary explaining the level of wear for each condition. Furthermore, the fact that the top sheet shows signs of wear in no way alters the glide, as this element is mainly decorative. The most important part of a ski is the base, which ensures that the equipment runs smoothly. The soles are systematically overhauled before the skis are put on sale, and skis with excessive damage to this part are scrapped. Sincerely, The Ski Occas team
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Johann L.
Rating: 4 out of 5
following a purchase from 13/03/2023
very responsive and helpful
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Response from Skioccas
Hello Johann, Thank you for your comment. We strive every day to make your experience better, so we are delighted to have been able to meet your expectations again! Have a nice day and see you soon, The Ski Occas team
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Pablo G.
Rating: 4 out of 5
following a purchase from 20/02/2023
Fast shipping
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Response from Skioccas
Hello Pablo, We are delighted to have been able to meet your expectations, See you soon. The Ski Occas team
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Emmanuel H.
Rating: 2 out of 5
following a purchase from 05/02/2023
I'm a bit disappointed with the condition of the shoes, because they're second-hand but still quite damaged on the outside. It does the job anyway, but I'd like to make that clear.
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Response from Skioccas
Hello, Thank you for your feedback. We are sorry to hear that your order did not meet your expectations. Before any shipment, we take care to check the quality of each product. Second-hand ski boots show signs of wear, but are perfectly ready for use, as every buckle and sole has been checked. For any further information, please contact our customer service team. See you soon, The Ski Occas team.
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Noah R.
Rating: 4 out of 5
following a purchase from 07/02/2023
Top!
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Response from Skioccas
Hello Noah, Thank you for your positive feedback! We are happy to know that you are satisfied. See you soon, The Ski Occas team
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Régis S.
Rating: 4 out of 5
following a purchase from 05/02/2023
I received everything on time.
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Response from Skioccas
Hello Régis, Thank you for your feedback. We are delighted that you are satisfied. See you soon, The Ski Occas team.
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Marika N.
Rating: 4 out of 5
following a purchase from 05/02/2023
the site is easy to access and the descriptions are complete. There are no surprises at reception.
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Response from Skioccas
Hello Marika, Thank you for your comment, we are delighted to have met your expectations! See you soon, The Ski Occas team
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Marco M.
Rating: 4 out of 5
following a purchase from 23/01/2023
The Fotos don' Show very will the Real conditions of the products. Ons has the impression that the are better.
Response from Skioccas
Hello, Thank you for your feedback. We have a lot of skis and each pair is different, so it's difficult to take a picture of them all. But for more information on the condition of the skis, you can read our wear reports https://skioccas.com/en/content/6-wear-and-tear or contact our customer service directly, See you soon, The Ski Occas team
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