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A
Rating: 4 out of 5
When you don't know the site - not so simple The site needs to be more "intuitive"
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Customer reviews of Skioccas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 647 published reviews
Summary of reviews
Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
All good (delivery time,..), except for the package which was practically destroyed on arrival (but for ski boots that's not a problem).
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Response from Skioccas
Hello, We apologize for the inconvenience. During shipment, we make every effort to pack the products carefully, but it is possible that during transport, the cartons suffer damage. Please do not hesitate to contact our customer support team to discuss this matter. See you soon, The Ski Occas team.
A
Rating: 2 out of 5
I bought type 1 skis, but they've seen a lot of use. Downstairs they've been pretty well redone, but upstairs they're very worn. I wouldn't take them back.
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Response from Skioccas
Hello Gabriele, Thank you for your feedback. We are sorry to hear that your order did not bring you complete satisfaction. After checking, the skis were indeed in condition 1, a few scratches may remain but no major damage to the top sheet. These are not new skis, but used skis. Our customer service department has e-mailed you to suggest that you return the skis to us for a refund. Sincerely, The Ski Occas team
C
Rating: 2 out of 5
The skis had much more wear than expected for the chosen category. The soles were repaired but the edges were quite bad.
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Response from Skioccas
Hi Ingrid, Thank you for your comments. We are sorry to hear that your order did not fully satisfy you. You can send photos to customer service to find a solution to the problem or request a return and refund of your order, you have 14 days to be satisfied or refunded. Kind regards, The Precision Ski Team
A
Rating: 4 out of 5
Good responsiveness and good product, however I expected the skis to be prepared for the second-hand sale (edge sharpening, waxing and cleaning). I chose the best-rated skis in terms of condition and wear. Therefore the most expensive
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Response from Skioccas
Thank you for your feedback. Indeed, our used skis come from our rental stores and go through the hands of our professional skimans. They are cleaned, sharpened and waxed. We have not received any e-mail from you concerning any complaint, so I invite you to contact our customer service department by e-mail to discuss this matter. Sincerely, The Ski Occas team
A
Rating: 4 out of 5
Fine
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
C
Rating: 4 out of 5
All correct, fast shipping and material in good condition. Although I thought I would receive it in better condition.
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Response from Skioccas
Good morning, Thank you very much for sharing your experience. We are glad we were able to meet your expectations and hope your next order will be 100% satisfactory We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas Team
A
Rating: 4 out of 5
All good
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy that we were able to meet your expectations and hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Have a great day, The Precisonski Team
V
Rating: 4 out of 5
Ski boots were dirty and the package was quite feeble, otherwise the service was quick and everything worked well!
Response from Skioccas
Hello, Thank you for your feedback. We are sorry to hear that the shoes were dirty, we make it a point to prepare our customers' orders correctly. We are however happy to hear that the material suits you. We hope you will be 100% satisfied with your next order. See you soon on skioccas.com
A
Rating: 4 out of 5
Very good advice received in store before ordering on the internet. I went to collect the parcel from the depot near my home as delivery was delayed by several days. Skis and snowboard that have lived (wear 2 for the 2) but sole in perfect condition.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Compliant and very fast
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
C
Rating: 2 out of 5
Delivery very bad. Products fine. The price was reasonable. The carrier could not deliver the goods to me because it came very damaged. It had to be sent back to Skioccas and as it took too long I cancelled the order and placed another one, in total more than a month.
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Response from Skioccas
Good morning, We have taken your comments into consideration, we strive to make every customer experience a pleasant one and we are very sorry that we were unable to meet your expectations on this occasion. We are glad that you were finally able to receive your equipment. See you soon on skioccas.com.
A
Rating: 4 out of 5
Skis ok, as described on the website. On the other hand, the condition of the parcel on receipt was appalling.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
I ordered 2 years in a row. Orders shipped quickly. The repair of the ski soles is beyond reproach. I take one star off for their site, with its inefficient filters that display out-of-stock models.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Very good site
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Very good. Very fast delivery. Thank you very much for your service.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations. We hope your next order will bring you 100% satisfaction :) We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Ski received very quickly and in good condition!
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy to have been able to meet your expectations. We look forward to seeing you on Skioccas.com. The Skioccas team
A
Rating: 2 out of 5
Delivery problem, parcel received with hole and damaged contents, after sending back the 2nd parcel also arrived with a hole.
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Response from Skioccas
Hello, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience a pleasant one and we're really sorry we weren't able to meet your expectations this time. Could you please provide some photos for us to review with the carrier? Sincerely
A
Rating: 4 out of 5
Product corresponds to order
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Fast delivery, very efficient ski condition rating. Small downside on the condition of boots, which are often very worn.
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We will do our utmost to ensure that your next order is 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Fast order and fast delivery.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Well-designed site, varied stock
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Response from Skioccas
Hello, We are happy to have been able to meet your expectations. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Excellent customer service. One product of the order is perfect (skis) but another product is not as expected in terms of condition (edges of snowboard very damaged).
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are sorry to hear that a snowboard did not meet your expectations. We will do our utmost to ensure that your next experience with us is 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Easy navigation and order processed and received quickly. Carrier ok .
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy to have been able to meet your expectations. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
V
Rating: 4 out of 5
In the description of the skis, I miss the information about the state (thickness) of edges.
Response from Skioccas
Hello, Thank you for giving us you feedback. We takes notes of your comment. But we are happy to know that everything went well for you. We hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
V
Rating: 4 out of 5
Really is ok for me ,all ok leds the helmet
Response from Skioccas
Hello, Thank you for taking the time to give us your opinion on the services offered by our site. We are happy to know that everything went well for you. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
A
Rating: 4 out of 5
I found what I wanted. Items shipped quickly. A bit complicated to get the parcel back though...
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Response from Skioccas
Hello, Thank you very much for taking the time to share your experience with us. We are very sorry for the inconvenience concerning the delivery. We have passed on the information to our partner. We look forward to seeing you on Skioccas.com. Good day, The Skioccas.com team
A
Rating: 4 out of 5
Well-packaged site for the various types of products , with clear descriptions ,,
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Response from Skioccas
Hello, We are glad to hear that you enjoyed the service. Thank you very much for sharing your experience. See you soon on Skioccas.com. Have a great day, The Skioccas team
V
Rating: 4 out of 5
I am very pleased with skioccas.com service, skis came at the scheduled time when it was available on the website, the consignment box was torn, but here I believe DPD's fault. Skis are not in bad condition, although one of the skis was repaired and defective, so after the first skiing and repairs, defects had to be repaired to the service. Overall, I am satisfied that the quality is in line with the price.
Response from Skioccas
Hello, Thank you for let us know your feedback about the website. We are sorry for the inconvenience you had with one pair of skis. We are happy that the experience has been good to you. We hope to see you soon on Skioccas.com. Have a great day, The Skioccas team.
V
Rating: 4 out of 5
Good
Response from Skioccas
Hello, Thank you for giving us your feedback about the website. We are happy that everything has been good for you. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
V
Rating: 4 out of 5
I do not speak french. I'm very happy with Skioccas. Perfect deliveries and skis in the condition as promised
Response from Skioccas
Hello, Thank you for taking the time to give us your opinion on the services offered by our site. We are happy to know that everything went well for you. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
A
Rating: 4 out of 5
Easy access
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Response from Skioccas
Hello, We're delighted to hear that you liked the site's interface. Thank you very much for sharing your experience and we look forward to seeing you on Skioccas.com. Good day, The Skioccas team.
A
Rating: 4 out of 5
All ben
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are delighted to hear that everything went well for you. We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas Team
A
Rating: 4 out of 5
Good but the only downside is that my name is not on the invoice or the parcel - only my address is on the parcel which was delivered to the ( honest ) neighbors who gave it to me.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We're sorry for the inconvenience. I think we've encountered a problem with the information feedback. We'll pass on the information to the appropriate department. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team.
A
Rating: 4 out of 5
Good site even if the navigation is not completely intuitive....
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Response from Skioccas
Hello, Thank you very much for your feedback. We will now pass on this information to the relevant department to improve the interface. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Very fast delivery, correct skis. Sticks indicated as new second hand however
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We apologize for the misunderstanding and will pass this on to the relevant department. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 2 out of 5
I'm only giving it two stars because one of the ski boots I bought has a bent buckle that's impossible to close completely.
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Response from Skioccas
Hello Arnaud, Thank you for contacting us. Could you send me some pictures of the problem? Thank you in advance,
A
Rating: 4 out of 5
Product as ordered. Functional product Small drawback regarding aesthetics
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Response from Skioccas
Hello, Thank you for sharing your experience. We are sorry for the inconvenience caused when receiving the parcel. I will pass on the information to the relevant department as soon as possible. Looking forward to seeing you on Skioccas.com. Good day, The Skioccas team
V
Rating: 4 out of 5
Really Complete and Proper Service!
Response from Skioccas
Hello, Thank you for the feedback you gave us about our website. We are really happy to know that the parcel well arrived to you and that everything has been good. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team,
A
Rating: 4 out of 5
a little disappointed this time by the external appearance of the skis and bindings, which should be level 1 wear but are not as impeccable as on previous orders with the same level of wear; but the tips are ok, which is the main thing.
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Response from Skioccas
Hello, Thank you for your feedback. We are sorry to hear of your disappointment. We will pass on the information to the relevant department for their attention before sending the products. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team