Customer reviews of Skioccas

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 647 published reviews

Summary of reviews

Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.

Reviews 3 and 4 stars

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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2019
on time delivery on the 2 orders .very good site to have discussed with a person they are very professional
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Response from Skioccas
Hello, Thank you for sharing your experience :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
No surprises for me except in the good sense for the pair of skis which are in much better condition than I expected. I'd recommend it. Received the second day after ordering, all in the same box and well packaged.
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Response from Skioccas
Hello Nicolas, Thank you for taking the time to write your feedback :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2019
2 pairs of ski boots ordered, 1 a little too worn, the 2nd in perfect condition.
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Response from Skioccas
Hello Sophie, Thank you for your feedback. Upon receipt of your package, you have 14 days to request a refund. All our products are satisfied or refunded :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2019
Well-packaged delivery Small problem with the bumper on delivery A quick phone call and the bumper was delivered straight away All that's left to do is test it.
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Response from Skioccas
Hello David, Thank you for your feedback and your confidence ;) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
Sorry, but I had to make do with smartphone browsing. Very fast and impeccable service for order tracking and delivery.
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Response from Skioccas
Hello Damien, Thank you very much for your opinion :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/09/2019
Very good value for money
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Response from Skioccas
Hello Alain, Thank you very much for your opinion and your trust :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
Hello, they are impeccable, for the first part, I am delighted now wait for this winter to try them.
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Response from Skioccas
Hello, thank you for your feedback. Can't wait for the first snowflakes ;) See you soon, The SkiOccas team
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 16/09/2019
On the package label half of the shipping address was missing and it was a bit complicated to locate it, plus I had to go personally to the shipping agency to pick up the package.
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Response from Skioccas
Hi Miguel, We sent your package to the address you sent us. Sorry for the inconvenience. See you soon, SkiOccas Team
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/09/2019
Part of binding missing!
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/08/2019
Product conforms to our expectations. Fast delivery. Not disappointed. Spread the word.
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Response from Skioccas
Hello Franck, Thank you for your trust and loyalty :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/08/2019
Bought two pairs of 105cm poles and two pairs of 150cm skis. The poles are impeccable (new), but the skis need to be re-prepared: edges either not sharpened at all or not even deburred, waxing needs to be completely redone, rusty edges because the wax hasn't been removed, resurfacing of soles needs to be redone... In short, I'm going to have a real preparation done ...
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Response from Skioccas
Hello Julien, Thank you for your feedback. We apologize again for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/08/2019
I received a notice of shipment, but never arrived at the relay point, which I had to call several times.
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Response from Skioccas
Hello, You requested a delivery in the store on 21/08, it was made available the same day on 19/08 in the store. This is an internal service and not a carrier, there are no sms sent as with a basic carrier. We take note of your feedback and will improve the service. We are still surprised that you had to call several times because it is one of our stores that is close to our warehouse, as explained when ordering, you choose the place, date and time to pick up your package, based on this information transmitted, we make your package available according to your departure wish. Thank you for your feedback.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Product in good condition. Fast delivery. Highly recommend.
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Response from Skioccas
Hello Freddy, Thank you for your confidence :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
Serious site . Slight delay in delivery but always well informed
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Response from Skioccas
Hello Benoit, Thank you for taking the time to write your feedback :) We apologize again for the inconvenience. See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2019
no possibility of sorting used skis by condition (1, 2 or 3)
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Response from Skioccas
Hello Philippe, We have taken note of your feedback. Thank you :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2019
Errors in preparation, but a responsive after-sales service
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Response from Skioccas
Hello Alexandre, Thank you for your feedback and your confidence :) See you soon, The SkiOccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2019
Fast, well-packaged delivery.
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Response from Skioccas
Hello, Thank you for your feedback. Hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2019
Fast delivery and expected material. However, the box was badly damaged, but nothing serious.
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Response from Skioccas
Hello, We have taken note of your feedback and will pass on the information. We hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
All good
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Response from Skioccas
Hello, Thank you for your review ;) Hope to see you again on skioccas.com See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
product not up to the site!!!!!! too bad I will make my future purchases elsewhere!!!
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
The site could be made more user-friendly with a more precise drop-down menu for filters.
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Response from Skioccas
Hello, We take note of your feedback. We hope to see you again on skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2019
Used pair of skis for my 9 year old son. Very fast service. Ordered around 1:00 pm. Received the next day before noon! A little disappointed about the condition of the skis, or more precisely the bindings. I would have put them in condition 3, not 2. But considering the price, there's not much to say. I just hope there won't be any problems with them. And as we won't be able to test it until next year.... I've also ordered a pair of shoes for my wife. We'll see what happens.
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Response from Skioccas
Hello, Thank you for your feedback. We're sorry to hear that your shopping experience with us did not go as planned. Please do not hesitate to contact our customer service. See you soon, The Skioccas team
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/04/2019
Excellent service, could do with improving the painful web interface though!!!
Response from Skioccas
Hello, We take note of your remark. Hoping to see you again on Skioccas.com :) See you soon, Team Skioccas
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 12/04/2019
Everything is fine. Very fast delivery
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A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/04/2019
The delivery was super fast, but the equipment was very damaged, but it's second-hand.
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Response from Skioccas
Hello, thank you for your feedback :) Indeed, you have chosen a state of wear 3: STATE 3: Equipment with degraded silk-screening, but the equipment still performs well. Sole perfectly filled, structured and waxed. Edge sharpened. The material has already been well used, and there is not much sole or edge thickness left to allow further maintenance. Topsheet showing several large snags which damage the silkscreen, but which have no influence on the performance of the material. Bindings may show more signs of wear. See you soon, The Skioccas Team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2019
Product conforms to order Delivery on time
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Response from Skioccas
Hi, thanks for your feedback :) We hope to see you soon on Skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/01/2019
Top after-sales service following size error
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2019
I was obliged to call to register my order.
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Response from Skioccas
Hello, For logistical and security reasons, we do not take orders by phone. We hope to see you again on Skioccas.com :) See you soon, The Skioccas team
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 09/03/2019
I bought the skis on eBay. Unfortunately, existing damage was not sufficiently pointed out.
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Response from Skioccas
Hello, Thank you for your return, we note the problem you encountered and we are sorry. We will see you again. See you soon, Team Skioccas
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/03/2019
Item not as advertised but very efficient customer service
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Response from Skioccas
Hello, Thank you for your feedback. We are sincerely sorry for this error, and hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
Good information and very professional
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Response from Skioccas
Hello, Thank you for sharing your experience :) We are delighted to have been able to satisfy you. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
Very good and fast delivery service
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Response from Skioccas
Hello, Thank you for your feedback. Hope to see you again on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/03/2019
I had to go to Decathlon to adjust the resistance. Resistance was at 9 even though I'm a beginner and it should have been at 4.5 having given all the information. Fortunately, I went to make the adjustment, otherwise I could have broken my knees !!!!!
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Response from Skioccas
Hello, Thank you for your feedback, but I think there's an error in Decathlon's input and setting. A setting of 4.5 for a weight of over 80 kg is impossible. We certainly made a mistake; the setting should have been 7 or even 7.5 for the 85kg indicated. And our skiman deliberately set the bar higher, as this is a used pair that's already been used, and the setting needs to be adjusted according to the age of the ski. There's no risk of breaking a leg with these skis on a setting of 9 for a weight of over 80kg. Thank you for your interest.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2019
What's missing are more precise photos of the state of wear of the skis, especially level 2 and 3. Zooming in on the condition of tips, heels and even bindings would be a plus.
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Response from Skioccas
Hello, We take note of your feedback :) We hope to see you again on Skioccas.com See you soon, The Skioccas team
A
Acquirente verificato
Rating: 4 out of 5
following a purchase from 04/03/2019
Optimally reconditioned products.
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Response from Skioccas
Good morning, Thank you for your note and opinion. Please do not hesitate to come back towards us for a next command :) See you very soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
RAS Product conforms to specifications and is superbly packaged for transport.
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Response from Skioccas
Hello, Thank you for sharing. We look forward to seeing you on Skioccas.com :) See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/02/2019
On the ski occase side, no problem, but the carrier you work with (DPD) lacks professionalism (for 14 euros in shipping costs...), delivery times are not respected, useless telephone service, and the delivery ended up being 4 days later than planned. In short, it's a pity, because your concept is a good one... right up to the delivery.
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Response from Skioccas
Hello, Thank you for your feedback, we take note of the problem you encountered with the transport company. We apologize for the inconvenience and hope to see you again on Skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
Fast service and products as ordered, good value for money. However, the bindings are not adjusted to the required size. Information for self-adjustment is missing (size/weight/levels). What's more, the children's skis I received didn't allow me to adjust them to my boot size, as the bindings were designed for larger boots!!! here, a 130cm ski for an 11-year-old wearing a size 35 boot... I had to do some DIY on the resort. Not so good!
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
fast shipping really used used equipment
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Response from Skioccas
Hello, Thank you for your feedback :) Hope to see you again on Skioccas.com. See you soon, The Skioccas team
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/02/2019
I received my order very quickly, the day after tomorrow. My skis are quite damaged, not only the silkscreen but also the sidewall, which is chipped, and the plastic at the rear of the bindings, which is broken. The base, on the other hand, is clean. The skis are neither waxed nor sharpened. All in all, for a price of 20 + 12 delivery, the quality is just at the price level, nothing more. It's comparable with equipment you'd find on a private ad site. That's why my opinion is AVERAGE.
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Response from Skioccas
Hello, thank you for your feedback :) Indeed, you have chosen a wear condition 3: Condition 3: Equipment with degraded silk-screening but still performing well. Sole perfectly filled, structured and waxed. Edge sharpened. The material has already been well used, with little sole or edge thickness left for further maintenance. Topsheet with several large snags that damage the silkscreen, but have no influence on the performance of the material. Bindings may show larger signs of wear. We use TUNINGCENTER TFT 5P machines, automated robots that perform five essential tasks in the preparation and maintenance of ski equipment. The first step is to prepare the soles using the sanding technique. The result is a smooth, uniform surface, essential for subsequent adjustment of the skis. The second stage is structuring, when skimans work on the edges, the steel parts on either side of the skis. Sharpening the edges optimizes grip on the snow, for a more precise and enjoyable glide. The penultimate step involves smoothing each edge and making them sharp enough to facilitate turn initiation. The final step is to wax the soles. Not only does waxing increase the durability of the equipment, it is also essential for skiing on all types of snow, whatever the conditions. See you soon, The Skioccas team