Skioccas consistently delivers with fast, secure shipping and careful packaging, supplying orders that arrive quickly and match or closely resemble the description. Customers highlight reliable ordering and smooth transactions, with products often arriving in expected condition or in very good used state, and bindings and wax/sharpening frequently prepared as promised. The store also shows strong support in handling orders that are easy to place and that offer access to sought-after, hard-to-find items, including cross-country ski shoes and used Dynastar gear, at competitive prices. Overall, the experience emphasizes prompt delivery, dependable packaging, and good value for money across multiple purchases.
Delivery arrived perfectly on time. Perfect packaging. Skis quite damaged though (level 2). I expected better condition given the descriptions of the different levels. I can't imagine what a level 3 must be like... It's true that my daughter is now equipped at a lower cost. Sufficient for 2 weeks/year and her age. I wouldn't recommend them for adult skis, which will be kept for several seasons.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2017
Delivery on time and equipment in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
The material arrived in good condition and as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2018
Nothing to say .... Top
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2018
Order well received. NO PROBLEMS.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2018
Delivery time and delivery very good, but the product was very average. Nobody looked at the product before sending it off, it was full of rust so I had to start cleaning everything on receipt... I wouldn't have dared send the product as I received it.
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Response from Skioccas
Hello, First of all we would like to apologize for the inconvenience. There was probably an oversight on our part. We have reviewed our preparation methods over the last few days to avoid this kind of problem and to ensure that our customers are as satisfied as possible. Can I offer you an exchange of your pair of shoes? We can send the carrier over on Tuesday, and replace the shoes with a pair in better condition if this one doesn't suit you. Looking forward to your return.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2018
Fast delivery, well packaged but condition a little overestimated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2018
Excellent value for money Shame, just a small bug on delivery (carrier error)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
Quick delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
fast delivery in the time announced . Material in fairly good condition a small hole was not reported in the fabric of the shoe ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
Ski not as described and condition 1; it was condition 2. So I sent photos and the sales manager reacted immediately and refunded the difference. He was very sympathetic on these emails. Very good ski for the price. Only downside was the bridle skiman to whom we took the boots for fitting. He adjusted to the right size but all the way back, so the instructor had to adjust on the 1st run...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
Fast delivery, as ordered: satisfied!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2018
Hello, I am taking advantage of this request for a review to clarify the rating given: - 5 stars for skioccas: speed, conformity and condition of the product ok, it's impeccable! - delivery: that's the black spot ... 3-day delivery, although DPD tracking is on their web portal: day 1 = "putting your parcels on the road" then "parcels being delivered" to end on "delivery not possible this day, postponed to the next working day" day 2 = idem day 3 = "then "parcels being delivered" and in the afternoon I check the parcel tracking and see "parcel delivered at 3pm" but not to me because I was at work!I called and was told that my parcel had been delivered to my neighbor! Which was not planned at all: they were supposed to send me a text message 1 hour before delivery! Never received! And I think it's a bit cheeky of them to deliver to a third party without her or me knowing about it.... But the DPD lady didn't seem to mind..... I asked her what happened if I didn't get on with my neighbor or if she wasn't someone I could trust, but it didn't seem to be a problem: the parcel was delivered and that was that! So no, this is not serious and tarnishes your brand image, as well as all the good work done by SkiOccas beforehand...... Change of delivery person..... A bon entendeur.... Sincerely, Benoit Felgines
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Response from Skioccas
Hello, Thank you for your feedback, I have just reported your problem to the carrier. We have very few problems with them, but that's no reason for you to suffer such a delay and loss of time. Our apologies once again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2018
Satisfied ... skis are in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
Very good information by phone had to place the order via the website.Ski confirms to the description nevertheless the stops skis damaged....Damage. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
Delivery time respected. Product conforms to my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2017
Very good. Nothing special to say. You should be able to try the skis beforehand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
fast delivery and order as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
good service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2018
The skis are good, but the delivery time is very long and on arrival you have to take the skis to maintenance because there are no waxes or sharpeners.
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Response from Skioccas
Hello, Thank you for your feedback, there was indeed a big delay on your delivery and we are sorry, the Annecy agency is completely overwhelmed since early December, this causes significant delays. Thank you for your feedback.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
Order received quickly and perfectly met our expectations
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