Customer reviews of Skioccas

8,9 /10

Based on 2 647 published reviews

5 1 852 70% 4 461 17% 3 159 6% 2 74 3% 1 101 4%

Summary of reviews

Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.

Reviews 3 and 4 stars

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Acheteur vérifié

Published on 09/02/2018 à 09h53 following a purchase from 22/12/2017

Delivery on time and equipment in good condition.

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Acheteur vérifié

Published on 09/02/2018 à 06h31 following a purchase from 03/02/2018

The material arrived in good condition and as described.

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Acheteur vérifié

Published on 05/02/2018 à 14h11 following a purchase from 01/02/2018

Nothing to say .... Top

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Acheteur vérifié

Published on 03/02/2018 à 16h40 following a purchase from 03/01/2018

Order well received. NO PROBLEMS.

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Acheteur vérifié

Published on 02/02/2018 à 20h08 following a purchase from 30/01/2018

Delivery time and delivery very good, but the product was very average. Nobody looked at the product before sending it off, it was full of rust so I had to start cleaning everything on receipt... I wouldn't have dared send the product as I received it.

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Response from Skioccas Published on 03/02/2018

Hello, First of all we would like to apologize for the inconvenience. There was probably an oversight on our part. We have reviewed our preparation methods over the last few days to avoid this kind of problem and to ensure that our customers are as satisfied as possible. Can I offer you an exchange of your pair of shoes? We can send the carrier over on Tuesday, and replace the shoes with a pair in better condition if this one doesn't suit you. Looking forward to your return.

Acheteur vérifié

Published on 02/02/2018 à 10h27 following a purchase from 28/01/2018

Fast delivery, well packaged but condition a little overestimated

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Acheteur vérifié

Published on 01/02/2018 à 21h51 following a purchase from 13/01/2018

Excellent value for money Shame, just a small bug on delivery (carrier error)

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Acheteur vérifié

Published on 01/02/2018 à 12h11 following a purchase from 26/11/2017

Quick delivery

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Acheteur vérifié

Published on 01/02/2018 à 11h20 following a purchase from 17/01/2018

fast delivery in the time announced . Material in fairly good condition a small hole was not reported in the fabric of the shoe ...

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Acheteur vérifié

Published on 01/02/2018 à 11h12 following a purchase from 21/01/2018

Ski not as described and condition 1; it was condition 2. So I sent photos and the sales manager reacted immediately and refunded the difference. He was very sympathetic on these emails. Very good ski for the price. Only downside was the bridle skiman to whom we took the boots for fitting. He adjusted to the right size but all the way back, so the instructor had to adjust on the 1st run...

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Acheteur vérifié

Published on 01/02/2018 à 10h49 following a purchase from 26/11/2017

Fast delivery, as ordered: satisfied!

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Acheteur vérifié

Published on 01/02/2018 à 10h21 following a purchase from 09/01/2018

Hello, I am taking advantage of this request for a review to clarify the rating given: - 5 stars for skioccas: speed, conformity and condition of the product ok, it's impeccable! - delivery: that's the black spot ... 3-day delivery, although DPD tracking is on their web portal: day 1 = "putting your parcels on the road" then "parcels being delivered" to end on "delivery not possible this day, postponed to the next working day" day 2 = idem day 3 = "then "parcels being delivered" and in the afternoon I check the parcel tracking and see "parcel delivered at 3pm" but not to me because I was at work!I called and was told that my parcel had been delivered to my neighbor! Which was not planned at all: they were supposed to send me a text message 1 hour before delivery! Never received! And I think it's a bit cheeky of them to deliver to a third party without her or me knowing about it.... But the DPD lady didn't seem to mind..... I asked her what happened if I didn't get on with my neighbor or if she wasn't someone I could trust, but it didn't seem to be a problem: the parcel was delivered and that was that! So no, this is not serious and tarnishes your brand image, as well as all the good work done by SkiOccas beforehand...... Change of delivery person..... A bon entendeur.... Sincerely, Benoit Felgines

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Response from Skioccas Published on 01/02/2018

Hello, Thank you for your feedback, I have just reported your problem to the carrier. We have very few problems with them, but that's no reason for you to suffer such a delay and loss of time. Our apologies once again.

Acheteur vérifié

Published on 01/02/2018 à 08h33 following a purchase from 27/01/2018

Satisfied ... skis are in good condition

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Acheteur vérifié

Published on 01/02/2018 à 08h33 following a purchase from 22/01/2018

Very good information by phone had to place the order via the website.Ski confirms to the description nevertheless the stops skis damaged....Damage. Fast delivery.

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Acheteur vérifié

Published on 01/02/2018 à 08h23 following a purchase from 09/01/2018

Delivery time respected. Product conforms to my order

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Acheteur vérifié

Published on 01/02/2018 à 08h10 following a purchase from 26/12/2017

Very good. Nothing special to say. You should be able to try the skis beforehand.

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Acheteur vérifié

Published on 01/02/2018 à 08h06 following a purchase from 27/12/2017

fast delivery and order as described

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Acheteur vérifié

Published on 01/02/2018 à 07h38 following a purchase from 07/01/2018

good service

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Acheteur vérifié

Published on 01/02/2018 à 07h18 following a purchase from 07/01/2018

The skis are good, but the delivery time is very long and on arrival you have to take the skis to maintenance because there are no waxes or sharpeners.

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Response from Skioccas Published on 01/02/2018

Hello, Thank you for your feedback, there was indeed a big delay on your delivery and we are sorry, the Annecy agency is completely overwhelmed since early December, this causes significant delays. Thank you for your feedback.

Acheteur vérifié

Published on 01/02/2018 à 07h17 following a purchase from 20/01/2018

Order received quickly and perfectly met our expectations

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