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A
Rating: 4 out of 5
there is a problem on the binding 'spring system that does not work, this system allows to raise ... this has a little disturbed our ski
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Customer reviews of Skioccas
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 647 published reviews
Summary of reviews
Product quality consistently stands out in reviews, with many noting that items arrive in excellent condition, often better than expected, including skis and boots that are well-adjusted, waxed, and sharpened. Customers highlight the affordability of the equipment, appreciating the great value for money it provides. Delivery performance is another strong point, with numerous comments on the fast shipping times and careful packaging ensuring items arrive promptly and safely.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast shipping
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A
Rating: 3 out of 5
very good for the skis but very disappointed by the boots I never received them and it was only when I called back that I was informed that they were no longer available. Before that I had received no information and no refund! It was only when I called that I was refunded and the only pair I was offered as replacements was very disappointing...
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A
Rating: 3 out of 5
Easy-to-use site
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Response from Skioccas
Hello, Thank you for your feedback, we hope your next order will bring you complete satisfaction. See you soon, The SkiOccas team
A
Rating: 4 out of 5
Fast shipping . Carton damaged in transit but no damage I recommend
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A
Rating: 4 out of 5
Fast delivery, quality skis and boots, no surprises. However, I would not recommend buying a helmet (not as good condition as shown in photos).
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A
Rating: 4 out of 5
The skis are very good, perhaps even in better condition than I expected! On the other hand, the boots are really worn. They arrived with fairly deep crevasses filled with stones. The inside is even uncomfortable... I think we can definitely reduce the condition they were in. I was expecting better on the one hand and was pleasantly surprised on the other, so in conclusion, for this price, I'm delighted and can only recommend them!
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A
Rating: 4 out of 5
All good
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A
Rating: 4 out of 5
Material compliant, very good responsiveness from the team following a data entry error on the size of the shoes.
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A
Rating: 4 out of 5
very good and fast!
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A
Rating: 3 out of 5
I give 3 *** because the delivery was not top notch. Ski Occaz had to send the skis twice before they finally arrived at my house after 15 days. Otherwise the skis are perfect
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Response from Skioccas
Hello Jean Luc, Thank you for your feedback. We apologize for the delay in delivery. We are constantly striving to improve and pay particular attention to our customers' feedback. We hope your next order will be 100% satisfactory! We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas team
A
Rating: 4 out of 5
When you don't know the site - not so simple The site needs to be more "intuitive"
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A
Rating: 3 out of 5
Skis that correspond to the order. Quality material. However, the delivery remains to be desired. Fast delivery? Don't expect a 48-72h estimate: I received my skis 2 weeks after ordering them: order put aside, forced to change delivery location due to my unavailability, skis were delivered to my home, thrown over the gate without signature or warning from the deliveryman knowing I was at home.
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Response from Skioccas
Hello Agathe, We are very sorry for this inconvenience. Customer satisfaction is our priority. We will pass on the information to the carriers in order to demand greater attention to our parcels. Please do not hesitate to contact our customer service department to discuss your order. See you soon, The Ski Occas team
A
Rating: 4 out of 5
All good (delivery time,..), except for the package which was practically destroyed on arrival (but for ski boots that's not a problem).
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Response from Skioccas
Hello, We apologize for the inconvenience. During shipment, we make every effort to pack the products carefully, but it is possible that during transport, the cartons suffer damage. Please do not hesitate to contact our customer support team to discuss this matter. See you soon, The Ski Occas team.
A
Rating: 4 out of 5
Good responsiveness and good product, however I expected the skis to be prepared for the second-hand sale (edge sharpening, waxing and cleaning). I chose the best-rated skis in terms of condition and wear. Therefore the most expensive
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Response from Skioccas
Thank you for your feedback. Indeed, our used skis come from our rental stores and go through the hands of our professional skimans. They are cleaned, sharpened and waxed. We have not received any e-mail from you concerning any complaint, so I invite you to contact our customer service department by e-mail to discuss this matter. Sincerely, The Ski Occas team
A
Rating: 4 out of 5
Fine
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
C
Rating: 4 out of 5
All correct, fast shipping and material in good condition. Although I thought I would receive it in better condition.
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Response from Skioccas
Good morning, Thank you very much for sharing your experience. We are glad we were able to meet your expectations and hope your next order will be 100% satisfactory We look forward to seeing you on Skioccas.com. Have a nice day, The Skioccas Team
A
Rating: 4 out of 5
All good
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy that we were able to meet your expectations and hope that your next order will be 100% satisfactory. We look forward to seeing you on precisionski.com. Have a great day, The Precisonski Team
V
Rating: 4 out of 5
Ski boots were dirty and the package was quite feeble, otherwise the service was quick and everything worked well!
Response from Skioccas
Hello, Thank you for your feedback. We are sorry to hear that the shoes were dirty, we make it a point to prepare our customers' orders correctly. We are however happy to hear that the material suits you. We hope you will be 100% satisfied with your next order. See you soon on skioccas.com
A
Rating: 4 out of 5
Very good advice received in store before ordering on the internet. I went to collect the parcel from the depot near my home as delivery was delayed by several days. Skis and snowboard that have lived (wear 2 for the 2) but sole in perfect condition.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Compliant and very fast
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Skis ok, as described on the website. On the other hand, the condition of the parcel on receipt was appalling.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
I ordered 2 years in a row. Orders shipped quickly. The repair of the ski soles is beyond reproach. I take one star off for their site, with its inefficient filters that display out-of-stock models.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 3 out of 5
Super fast
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Very good site
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 3 out of 5
I was expecting a category 2 with lighter wear. Now you can see that the ski has taken a beating...
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Response from Skioccas
Hello, Thank you for leaving your comments, we work to make every customer experience a pleasant one and we are very sorry that we were unable to meet your expectations. You can see on the link below examples with photos of the state of wear: https://www.skioccas.com/fr/content/6-etat-d-usure Could you please send us a photo? Sincerely .
A
Rating: 4 out of 5
Very good. Very fast delivery. Thank you very much for your service.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations. We hope your next order will bring you 100% satisfaction :) We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Ski received very quickly and in good condition!
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy to have been able to meet your expectations. We look forward to seeing you on Skioccas.com. The Skioccas team
A
Rating: 3 out of 5
Just a problem with the receipt of the package, cardboard torn, so half open!!!! Poor packing...
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Response from Skioccas
Hello, Thank you very much for bringing this problem to our attention. We are constantly striving to improve and pay particular attention to customer feedback. We hope your next order will be 100% satisfactory! We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 3 out of 5
Slight delay on time slot. 2 purchases at skioccas delivered in one parcel but transport bill paid 2 times.
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Response from Skioccas
Hello, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we are very sorry for this inconvenience. I see however that we did issue you a 12 refund on 11/19. Did you receive it?
A
Rating: 4 out of 5
Product corresponds to order
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Fast delivery, very efficient ski condition rating. Small downside on the condition of boots, which are often very worn.
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We will do our utmost to ensure that your next order is 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Fast order and fast delivery.
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Response from Skioccas
Hello, Thank you very much for sharing your experience with us. We are happy to have been able to meet your expectations and we hope that your next order will be 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Well-designed site, varied stock
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Response from Skioccas
Hello, We are happy to have been able to meet your expectations. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Excellent customer service. One product of the order is perfect (skis) but another product is not as expected in terms of condition (edges of snowboard very damaged).
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are sorry to hear that a snowboard did not meet your expectations. We will do our utmost to ensure that your next experience with us is 100% satisfactory. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 4 out of 5
Easy navigation and order processed and received quickly. Carrier ok .
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Response from Skioccas
Hello, Thank you very much for sharing your experience. We are happy to have been able to meet your expectations. We look forward to seeing you on Skioccas.com. Good day, The Skioccas team
A
Rating: 3 out of 5
My wife's and my own Rossignol skis are really damaged on top, especially the Rossignol unique 6s which are literally hollowed out due to excessive and poorly executed snowploughing. I'm quite disappointed. The wedzes for my son are fine.
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Response from Skioccas
Hello, Thank you for leaving your feedback, we do our best to make every customer experience a pleasant one and we're really sorry we weren't able to meet your expectations this time. Your equipment corresponds to condition 2 which would normally be light wear, would you have any photos for us to see? Sincerely
A
Rating: 3 out of 5
Correct material in line with expectations, however, the dimensions, especially of the helmets, are approximate or differ according to the brand (the same size is different on two different helmets).
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Response from Skioccas
Hello, Thank you for leaving your feedback, we strive to make every customer experience a pleasant one and we're really sorry about this sizing issue. Is your helmet an adjustable model? Sincerely
V
Rating: 4 out of 5
In the description of the skis, I miss the information about the state (thickness) of edges.
Response from Skioccas
Hello, Thank you for giving us you feedback. We takes notes of your comment. But we are happy to know that everything went well for you. We hope to see you soon on Skioccas.com. Have a great day, The Skioccas team
V
Rating: 4 out of 5
Really is ok for me ,all ok leds the helmet
Response from Skioccas
Hello, Thank you for taking the time to give us your opinion on the services offered by our site. We are happy to know that everything went well for you. Hope to see you soon on Skioccas.com. Have a great day, The Skioccas team