Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 302 published reviews
5 7 910 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
Very good, nothing to report except the package was damaged upon arrival but nothing was missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
Perfect deliveries.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
everything goes smoothly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
Very good
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/08/2021
It's okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
Good products.
The team answers technical questions and requests by phone.
Unfortunately, I was informed too late about the shipment at 6:30 PM by the carrier via SMS for a delivery received the next day at 8:30 AM. Impossible to contact the services at these hours. The carrier had already left... Received an email the next day at 10:30 AM from volet-habitat.fr with tracking information while I had received the delivery 2 hours earlier...
So the tracking and communication for deliveries need to be greatly improved!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 14/08/2021
Despite ceiling mounting in the order... wall mounting was delivered, prompt follow-up delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Order arrived with 1 day delay planned
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
Order compliant but no tracking of the order once it is handed over to the carrier. Very good site on which I would recommend without hesitation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2021
You could have received 5 stars if I hadn't had to modify the apron attachments you sent me that were not identical to the ones they were supposed to replace. There is nothing to say about the rest: packaging, shipping time, it was very good.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/08/2021
Product compliant but very poorly packaged! So some dents on the aluminum... I was able to fix it with pliers but there is still a mark. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Practical site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
fast and without problems. satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
The sought product is easy to find, ordering process nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Order received quickly and very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
I give a good rating because after reading all the conditions for receiving the product and the verification etc.. They simply put it in the mailbox without a signature etc.. Otherwise, the product seems impeccable, I hope I am not mistaken, we will see during assembly and also for order management, deadlines etc.. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2020
a bit complicated for a novice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Order and delivery fast and without problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
The parts are not very well secured in the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Well-handled order, lack of information on delivery time slots, no pickup point, otherwise recommendable site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
A lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
Very good responsiveness and delivery faster than expected
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/07/2021
Delivery surprisingly fast and complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
good phone contact, fast delivery, product corresponds well to my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Hello Nothing to say except that the search software on the site is not too simple for the assembly documentation it's better to be handy or have a master's degree Received on time, perfect Finding a spare part is a real challenge Paying on the other hand is no problem could adjust the shipping costs Mr. Eliot Raymond
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/07/2021
Navigating was fine. Selection was good. There should be clearer and more up front info to indicate that returns are such an ordeal that it may as well be final sale, due to the abnormally restricted return process.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
no problem, compliant product, fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/07/2020
rail with edges that have burrs causing bumps in the gate.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
Good choice of products at reasonable prices. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
Great service, prompt delivery, and excellent modifications. Made everything fit well with an easy setup. Good help from customer service when I called.
Response from SLID’UP by Mantion
Thank you very much for your feedback Stephen! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
very happy with the service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/07/2021
The only product I bought (motorization of swing shutters) caused me major installation issues and quickly broke down due to power supply, then remote control.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Complete.
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