Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
5 7 909 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 2 and 4 stars

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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/12/2017
for sliding door fitting SLID'UP 160, 170 wooden cover mounting bracket: SU5243 the indication of the package contents of 3 pieces was missing - therefore I ordered 3 pieces. Return is not worth it due to shipping costs....
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Response from SLID’UP by Mantion
Good day, thank you very much for your review! First of all, I apologize for the delayed response, due to the holidays the processing has been slightly delayed. I am very sorry that the description was misleading. I will correct this immediately and thank you for the hint, as this is also important for other customers. Of course, you can return the brackets free of charge and receive a full refund of the merchandise value. Your team from the Tuersystem-Shop
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/11/2017
Everything is great, thank you
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/11/2017
So far okay, please pay better attention to the hinges and packaging, the product was scratched and the packaging was damaged. Otherwise, fast delivery.
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/11/2017
Good quality, fast delivery, well packaged... anytime again.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/11/2017
Fast delivery.
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V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 12/10/2017
Nothing arrived.
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Response from SLID’UP by Mantion
Good day, thank you very much for your review. Unfortunately, your delivery was indeed stuck in the freight forwarding due to the depot being overloaded, and was then returned to us. We deeply regret this and had of course immediately arranged for a full refund with a notification to you. We are working to optimize communication and processes with the freight forwarder so that such rare cases do not occur again. Thank you very much for your understanding. - Your team from the Tuersystem-Shop -
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/10/2017
The site is clear and tidy.
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/10/2017
Okay
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/09/2017
Easy ordering, fast delivery, good quality.
I am satisfied.
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/09/2017
fits well
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/07/2017
gladly again. no problem...
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/08/2017
Delivery is fine
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/07/2017
The site was clear
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/06/2017
Goods: As expected, the goods have good quality.
Delivery: The set was missing a bracket for a holder. However, this was delivered after a phone complaint. Customer service representative was very friendly.
Transport: GLS as a transport company is often a poor supplier. Maybe another company should be used.
Overall rating: GOOD
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/06/2017
Everything was handled perfectly. For DIY enthusiasts, a bit better information about the available accessories on the website, then 5 stars.
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/06/2017
Clear page.
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/06/2017
Fast delivery
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/05/2017
Clear and well-structured
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/05/2017
Very satisfied with the delivery...
Complete sliding door system with all accessories!
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/05/2017
Everything is perfect
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/04/2017
Prompt delivery
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V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/04/2017
Clear and okay. Nothing to complain about.
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