Customer reviews of SLID’UP by Mantion

Very good

Flawless ordering, delivery, and payment process. The sliding system looks serious and reliable. Assembly requires attention and precision, but the small manual is clear. However, a complete side plan of the slides is missing, which is not essential for assembly but would have been useful. One regret: that the interior closet doors cannot be placed and removed when the sliding rails for the exterior doors are in place.

I have just received my order and it’ll be a while until it’s installed. The quality of the parts looks good, I hope they perform as good as they look? The original delivery date was estimated as Nov 4th but it took an additional 2 weeks which wasn’t an issue for me. I was able to track the order thru a link they sent me and I did reach out to the customer service dept to see what the hold up was, and received a prompt reply explaining it was due to customs hold ups. I’m looking forward to seeing how my sliding doors on my study work out.

Good workmanship

Clear and well-structured, but one star deduction due to slight display issues on mobile devices

Good, no problems to report.

Fast and efficient. Thank you

very good

The delivered products are of very good quality. A downside one of the rails is bent at one end, fortunately I do not need the entire length in my project.

Clear, easy to understand presentation

I had an awful experience. The customer service manager should be replaced. He is rude and mean. This is no behavior to have in any position. A piece broke up assembly and he denied replacing it and I had to fight with him to have it done. This is ridiculous behavior. His attitude towards others is really bad and your company should really really ashamed of his interactions with costumers. He made me hate ever giving your company my business. At one point I wished I had never bought the sliding door hardware at all. That’s not what customer service managers are for usually. Usually they are able to keep the situation calm instead of saying ignorant things to upset the customer. He really needs to grow up and not act like a child when responding to customer emails. My first email response to him told Him he should have had a coffee before he responded to emails in the morning because it was so poorly done. It attacked me for a late purgatory delivery. This whole experience has lost any future business I may have ever given you. Not that the piece is replaced my dole works amazingly and I love the hardware. To bad I have nothing but negativity left for your company. Good product. Really shitty staff that needs to obviously be retrained and taught how to appropriately handle their workload. You would think at such a high price point your employees would have to knowledge on have to deal with defects appropriately. You guys are by far the cheapest out there. I really did honestly expect more from your company.

Very clear. Only misunderstanding, how to order the complementary piece to connect with the axis of the shutter. I had to place another complementary order.

well-protected package it's a serious site

Compliant with the order thanks to an excellent technical description on the website.

So the information from the labels because I have already bought the same switches and I had the labels

instructions not clear

Transaction and delivery are correct. Unfortunately, there is no information from the store about the order status (fulfillment, delivery, deadline?)

Shipped to guarantee no damage!

I only give 4 stars because the installation documentation is a bit lacking

Very good, I recommend this store

Top site, fast delivery and overall problem-free ordering process.

Meets expectations

Correct

In general, very good quality

Beautiful site

I did not find the product I ordered when I first used the website, but when I was ready to order I found what I needed. I wish the sizing on the website would have included the width of doors they will accommodate. I ordered too long of the rails for the doors and opening I had.

Everything is good

Hello, the track and rollers are good but the door glides that attach to the floor were useless.They couldn't be fastened when the doors were in place and the doors wouldn't go on if they were fastened previous, I had to make my own.

Well received, thank you

Fast delivery

Received on time and in accordance with my expectations.
Too bad not to have 6.9 x 14 and 6.9 x 16.

Easy search and order placement without problems. When the password is forgotten, the reset request does not work. Need to call customer service. Which is very efficient.

Brush of poor quality and appearance, color too light

Product conforms to the order......clear site.....the heads of the rail screws should be less prominent.. round heads can touch the bottom of the sliding doors

Customer service was great when I made a mistake in my order.

Not installed yet to see over time.

The site is clear, super delivery and article compliant

Well delivered quite quickly

Hello,
Material received on time and well packaged
Seems to be of good quality
The instructions at first glance seem accessible
Now to install all this and see the result and quality in use.
Ps: good feedback on phone exchanges to understand and reassure.
Raphaël

I am generally satisfied with this sliding rail kit: the whole seems solid and the system works well once installed. However, the instructions are quite basic and lack clear explanations, which complicates assembly a bit. Additionally, the brackets and screws are delivered loose in the package, which doesn't help with organization. Another point to watch: the sliding parts that attach to the door are plastic, and I wonder about their long-term durability. Nevertheless, good value for money if you are somewhat handy.