Customer reviews of SLID’UP by Mantion

Blocked on the first order attempt due to a payment bug

Easy navigation

Problem with packaging opened during transport re-glued by the carrier

Good

Easy navigation

I ordered the wired version, but the open/close switch received is not suitable. Waiting for the appropriate item. Other than that, fast delivery.

Conforms and fast despite the carrier's mistake

For a first order, everything went well. Service and package tracking impeccable. I recommend.

Nothing to report, everything went normally. Thank you for the service

Very good except for a shipping error but quickly rectified

Received quickly. Missing the tracking number so it's a bit unfortunate because with tracking it would be perfect

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Fast and compliant delivery.
Product well protected.

Overall, it meets the expectations of a reliable online shop. Correct delivery in a reasonable time. Unfortunately, only consultation / answering questions via email is provided. No one was reachable by phone - despite multiple attempts.

Nothing to report, the site is good

Good, but a slightly narrower time slot for delivery would be appreciated.

The site is quite clear and well designed, you can immediately find what you are looking for

The person on the phone was efficient and gave good advice. I haven't installed the rails I ordered yet because I need to make modifications (I need to slide one over the other). The delivery was fast but the driver called me in front of my home. While it was stated in the company's email that a call would be made 2 hours before delivery.

Overall I am satisfied

Delivery delayed by one day compared to the scheduled date. Good product, well packaged and set up without any problem.

An item was missing from the order. Problem resolved quickly. Product well packaged.

No problem, order arrived complete and in good condition. Perfect and thank you again

correct site, easy to use

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Order received quickly and well packaged.

Well-documented site, easy to order.

Response to my expectations, I had to reorder a wheel because one broke after being installed a few months ago

Delivery times just a bit long because I live less than 30km from the company and the part was delivered in 5 days. I should have gone to pick it up directly to avoid the €5 delivery fee if I had known the company was in Genlis

Quick order preparation and shipping

Very good product and easy to install.
A small issue during delivery with the carrier's communication but this was well followed up and resolved by slid’up. I am very satisfied and highly recommend this company.

compliant delivery

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It would be good to indicate the number of brackets needed to fix the rail. Otherwise, very good site!

Everything okay, happy to do it again

Carrier chosen by Mantion DPD expensive and ineffective.

The rail arrived bent at the end over 20 cm.
The only unprotected part

Good except that I didn't wait for the sales three days later, which made me miss the opportunity to have 25% off the product.

Site a bit complicated with the multitude of sliding ranges. Slid up 160,170,180,1000,1100 and the accessories specific to each range.

The product seems good but the delivery process needs serious review. First of all, the site never indicates whether the order is processed and/or shipped. We do not receive any email or SMS to inform us of the departure of the package. It is through the carrier that we are informed that the package will be delivered. The website seems recent but clearly 'not dry' and not free of bugs in the order tracking system. Furthermore, the rails arrive in tubes but not well enough packaged and therefore upon arrival one tube is empty, one rail and some brackets are missing. The people at customer service are charming, but overwhelmed and unable to help with a failing IT system.