Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 302 published reviews

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 2 and 5 stars

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M
Michal B.
Rating: 5 out of 5
Fast execution. The goods are well secured. I recommend.
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Francis P.
Rating: 5 out of 5
following a purchase from 09/10/2025
Clear and educational site. Well designed to make the right choice.
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Monika F.
Rating: 5 out of 5
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Evelyne M.
Rating: 5 out of 5
following a purchase from 02/10/2025
fast and careful delivery. perfectly matches the product offered on the web.
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Patrick C.
Rating: 5 out of 5
following a purchase from 08/10/2025
good delivery service. Well-packaged products.
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Baudu P.
Rating: 5 out of 5
following a purchase from 03/10/2025
Clear and precise site, everything is well detailed
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Maciej G.
Rating: 5 out of 5
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Maksym B.
Rating: 5 out of 5
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Geoff I.
Rating: 5 out of 5
following a purchase from 03/10/2025
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Andreas H.
Rating: 5 out of 5
following a purchase from 07/10/2025
Everything is perfect!
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Robert P.
Rating: 5 out of 5
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Yohann M.
Rating: 5 out of 5
following a purchase from 30/09/2025
Perfect. Good description of the products, it's clear and precise. Deadlines respected.
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Frédéric G.
Rating: 5 out of 5
following a purchase from 08/10/2025
Quality product, fast delivery.
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Pascal G.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very good
Speed and good product
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Tyler G.
Rating: 5 out of 5
following a purchase from 25/09/2025
Great product. Installed well, doors operate great. Was a bit disappointed with the amount of waste with the wrenches. I get it but 20 wrenches is a bit much.
Response from SLID’UP by Mantion
Thank you for your feedback! Best regards, SLID'UP Team
K
Katarzyna W.
Rating: 5 out of 5
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C. B.
Rating: 5 out of 5
following a purchase from 05/10/2025
Super fast transaction of the delivery.
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Jean Christophe M.
Rating: 5 out of 5
following a purchase from 07/10/2025
I AM SATISFIED WITH THE ORDER AND DELIVERY
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Jacques S.
Rating: 5 out of 5
following a purchase from 05/10/2025
Efficient company and attentive to its customers. Material sent on time and delivered as expected
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Annick R.
Rating: 5 out of 5
following a purchase from 06/10/2025
Deadline respected. good description of the ordered item
Thank you
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Constantin C.
Rating: 5 out of 5
following a purchase from 04/10/2025
Very good.
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Franck L.
Rating: 5 out of 5
following a purchase from 06/10/2025
very good service excellent
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Marie D.
Rating: 5 out of 5
following a purchase from 06/10/2025
Relevant advice, preparation and express delivery, I received my order in 3 days. I am delighted to have called on this company.
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Andre U.
Rating: 5 out of 5
following a purchase from 03/10/2025
speed of delivery
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Benjamin B.
Rating: 5 out of 5
following a purchase from 05/10/2025
I really like the site's specialization in openings. This is my first purchase to follow.
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Nancy K.
Rating: 5 out of 5
following a purchase from 25/09/2025
The bifold door hardware was perfect.
C
Christophe G.
Rating: 5 out of 5
following a purchase from 29/09/2025
Clear navigation, fast shipping and well packaged
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Dale K.
Rating: 2 out of 5
following a purchase from 22/09/2025
I had an awful experience. The customer service manager should be replaced. He is rude and mean. This is no behavior to have in any position. A piece broke up assembly and he denied replacing it and I had to fight with him to have it done. This is ridiculous behavior. His attitude towards others is really bad and your company should really really ashamed of his interactions with costumers. He made me hate ever giving your company my business. At one point I wished I had never bought the sliding door hardware at all. That’s not what customer service managers are for usually. Usually they are able to keep the situation calm instead of saying ignorant things to upset the customer. He really needs to grow up and not act like a child when responding to customer emails. My first email response to him told Him he should have had a coffee before he responded to emails in the morning because it was so poorly done. It attacked me for a late purgatory delivery. This whole experience has lost any future business I may have ever given you. Not that the piece is replaced my dole works amazingly and I love the hardware. To bad I have nothing but negativity left for your company. Good product. Really shitty staff that needs to obviously be retrained and taught how to appropriately handle their workload. You would think at such a high price point your employees would have to knowledge on have to deal with defects appropriately. You guys are by far the cheapest out there. I really did honestly expect more from your company.
J
Jean-Francois B.
Rating: 5 out of 5
following a purchase from 01/10/2025
Order processed very quickly. I even discovered that it is possible to request the exchange of W1 arms for W2 or W3 models by specifying it during the order.
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Jean-Claude P.
Rating: 5 out of 5
following a purchase from 01/10/2025
Perfect and detailed site and precise
Excellent quality of the parts, although the sliding doors are not yet mounted. Package of very good quality and protection of the material..
Before ordering, quick technical response for the best choice of solution!
I will take photos of the site
Best regards. Thank you
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Vincent V.
Rating: 5 out of 5
following a purchase from 26/09/2025
The roller shutter motors were at a good price.
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Florence B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Products perfectly matching my expectations, fast delivery and well packaged.
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Benoît S.
Rating: 5 out of 5
following a purchase from 26/09/2025
Second order placed with Slide'Up. Fast, easy navigation and delivery time respected.
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Noel B.
Rating: 5 out of 5
following a purchase from 01/10/2025
fast clean delivery without issues
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Andrei T.
Rating: 5 out of 5
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Didier B.
Rating: 5 out of 5
following a purchase from 25/09/2025
Quality product, very responsive customer service.
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Zbigniew W.
Rating: 5 out of 5
Fast order fulfillment. Fast delivery. Everything is in the best order.
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Denis B.
Rating: 5 out of 5
following a purchase from 01/10/2025
carefully packaged
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Yves T.
Rating: 5 out of 5
following a purchase from 27/09/2025
the product is not yet installed, but the quality of manufacturing is obvious!
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Pascal P.
Rating: 5 out of 5
following a purchase from 02/10/2025
perfect fast delivery too bad not to find the spare parts for the angle drive because following water infiltration at the foot of the bearing broke a motor and two angle drives on 11 units I fear for the future regards
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