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W
Rating: 5 out of 5
everything very good
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 2 and 5 stars
Reset filtersR
Rating: 5 out of 5
Received and compliant. Mantion quality. Top-notch
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J
Rating: 5 out of 5
Package well received, the parts seem to match what I expected but the assembly has not yet been done and I cannot yet give a final opinion on the proper functioning and any problems I might encounter... Best regards
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L
Rating: 5 out of 5
CAREFUL DELIVERY
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I
Rating: 5 out of 5
Product of very good quality. Easy to install.
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G
Rating: 5 out of 5
Fast, efficient. I ordered sliding door rails for health several times. I am satisfied.
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P
Rating: 2 out of 5
I hope that the new power supplies for the roller shutters will last more than 3 years, because out of the 5 I installed, I have already changed 4 at 88€ each.
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G
Rating: 5 out of 5
Fast delivery with a product that matches my order.
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P
Rating: 5 out of 5
Very good.
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N
Rating: 5 out of 5
I have received all the material. I managed to assemble the elements, with a bit of difficulty because sometimes the gap between the holes of the rails for the eccentric varied by 0.5mm, which made assembly difficult.
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M
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super products of good quality, supports a 60kg wooden door without any sliding issues, complete kit allowing for many configurations and a neat finish. I recommend
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H
Rating: 5 out of 5
Top goods and fast delivery.
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K
Rating: 5 out of 5
Everything received quickly and the material meets expectations
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D
Rating: 5 out of 5
Irreproachable
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R
Rating: 5 out of 5
Good advice, good service,
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J
Rating: 5 out of 5
Before the purchase, excellent phone reception, attentive listening and sound advice, Delivery times respected and high-quality product
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C
Rating: 5 out of 5
Very happy with my purchase I recommend
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I
Rating: 5 out of 5
EVERYTHING IS FINE THANK YOU
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M
Rating: 5 out of 5
It went well.
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F
Rating: 5 out of 5
Perfect from order to delivery. I recommend.
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S
Rating: 5 out of 5
The material is of good quality. It's a shame that you have to order a complete kit to replace just one clamp.
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B
Rating: 5 out of 5
Good listening and good telephone reception
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A
Rating: 5 out of 5
Overall satisfied. I finished the installation yesterday. Small problem with the toggle handle screws, two impossible to screw in and a third with a full cross, so impossible to use the screwdriver. I remind you that I had two devices to install.
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D
Rating: 5 out of 5
Met expectations!
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S
Rating: 5 out of 5
I will give you my opinion only after installing the equipment, soon.
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P
Rating: 5 out of 5
impeccable delivery, apparently reliable material, to be seen at installation and use
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J
Rating: 5 out of 5
I haven't installed the rail yet....
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A
Rating: 5 out of 5
Perfect, exactly matches the description. Very solid material. Perfect delivery within the promised deadlines.
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Y
Rating: 5 out of 5
Perfect very good quality
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P
Rating: 5 out of 5
Product meeting demand and needs Fast delivery
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L
Rating: 5 out of 5
Super responsiveness on the phone. Fast and efficient shipping. I highly recommend
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E
Rating: 5 out of 5
Serious company
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T
Rating: 5 out of 5
The system is well designed. The assembly did not pose any particular difficulty for me. I am happy with the final result.
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C
Rating: 5 out of 5
very fast delivery
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S
Rating: 5 out of 5
Material nickel exactly as described and meets my expectations
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E
Rating: 5 out of 5
perfect works very well
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R
Rating: 2 out of 5
good product but the delivery by GLS was not respected, not delivered at home as planned, customer service does not bother to call back when we report the non-compliance of its delivery service
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Response from SLID’UP by Mantion
Hello Sir,
Thank you for sharing your feedback. We are pleased to see that the product meets your expectations.
However, we sincerely regret the difficulties encountered during the delivery with GLS.
As soon as we received your complaint, our customer service responded to you the same day and took your report regarding the carrier's service into account.
We understand your disappointment regarding the failure to deliver to your home and we systematically forward this type of feedback to our partner to help improve the quality of their services.
We apologize for this delivery experience and thank you for your understanding.
Best regards
Dominique / SLID'UP Customer Service
Thank you for sharing your feedback. We are pleased to see that the product meets your expectations.
However, we sincerely regret the difficulties encountered during the delivery with GLS.
As soon as we received your complaint, our customer service responded to you the same day and took your report regarding the carrier's service into account.
We understand your disappointment regarding the failure to deliver to your home and we systematically forward this type of feedback to our partner to help improve the quality of their services.
We apologize for this delivery experience and thank you for your understanding.
Best regards
Dominique / SLID'UP Customer Service
C
Rating: 5 out of 5
Nickel product, easy installation. I highly recommend
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B
Rating: 5 out of 5
Fast shipping, would love to do it again
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