4.8/5
★★★★★
based on 8861 reviews published

Latest customer reviews

5 /5
★★★★★

Super quality, fast delivery!

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Norbert W.
purchased on 20/06/2025
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5 /5
★★★★★

Fast!!

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Grzegorz S.
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5 /5
★★★★★

Very fast delivery. Very well designed site.

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Franck L.
purchased on 22/05/2025
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1 /5
★☆☆☆☆

Order placed on 20/06, delivery 2 to 3 days but still nothing received after 8 days.

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Nathalie J.
purchased on 20/06/2025
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Answer from SLID’UP by Mantion
Hello, We are really sorry to learn that your order, placed on 20/06, and shipped on 23/06 took longer than expected to arrive. After checking the postal tracking site, it is indicated that the package was delivered to your mailbox on Saturday, June 28. If this is not the case, please send us a complaint by email at: [email protected] Best regards, Dominique - The slidup.fr team
5 /5
★★★★★

Good.

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Dorothée G.
purchased on 17/06/2025
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5 /5
★★★★★

Sturdy materials, very serious and professional site.

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Charfeddine B.
purchased on 19/06/2025
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5 /5
★★★★★

Simply super

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Christoph N.
purchased on 18/06/2025
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5 /5
★★★★★

I found the shop by chance and ordered there. All necessary information is provided. Shipping is cheap even though a 1.95m rail is already bulky. It was delivered the next day. I am super satisfied.

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Jonathan M.
purchased on 15/06/2025
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5 /5
★★★★★

Easy order and fast service.

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Gilles R.
purchased on 19/06/2025
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5 /5
★★★★★

Very fast delivery. As for the quality, I cannot comment yet, but everything looks very professional.

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Sebastian P.
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5 /5
★★★★★

They processed my order the following morning after placing it the previous evening.

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Corey H.
purchased on 10/06/2025
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Answer from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
5 /5
★★★★★

Practical and well explained. I appreciate the plans and dimensions in images directly in the product presentations. Customer service is great on the phone. Friendly and helpful.

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Guillaume P.
purchased on 16/06/2025
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5 /5
★★★★★

I was in contact with customer service, very good feeling, attentive and responsive person.

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Gisele L.
purchased on 18/06/2025
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5 /5
★★★★★

Bit late, but product 5 stars solid

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Paul G.
purchased on 03/06/2025
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Answer from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
4 /5
★★★★☆

Package arrived open

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Sarl A.
purchased on 18/06/2025
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5 /5
★★★★★

Excellent quality products that are very easy to set up. For installation on an old or rustic building, it is preferable to properly prepare the flatness of the board to ensure perfect alignment of the motor supports. The site's responsiveness for preparing and shipping the order is remarkable.

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Jean-pierre B.
purchased on 16/06/2025
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5 /5
★★★★★

Excellent in every way. This is the second time I order from slideup, delivery in 72 hours, quality products at a very reasonable price. I recommend without hesitation.

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Valerie C.
purchased on 18/06/2025
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5 /5
★★★★★

Super

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Maryvonne B.
purchased on 05/06/2025
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5 /5
★★★★★

Good material, careful shipping.

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Jean Jacques B.
purchased on 16/06/2025
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1 /5
★☆☆☆☆

Disgraceful delivery service.

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Luis G.
purchased on 15/06/2025
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5 /5
★★★★★

Very satisfied with the company Slid-up. After ordering, fast delivery. Very satisfied with the order tracking. I noticed during unpacking that the finishing strip of 3 meters was bent, probably during transport even though the package was perfect. I contacted them, sent a photo of the strip, and they replaced it very quickly without any problem.

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Daniel C.
purchased on 11/06/2025
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5 /5
★★★★★

Easy to assemble, durable over time. Very satisfied with this product.

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Francois T.
purchased on 03/06/2025
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4 /5
★★★★☆

In the package upon opening, I found the low brush missing. Józef Ogórek

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Józef O.
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2 /5
★★☆☆☆

Still haven't received my order from June 30, 2025. GLS notified me of delays twice with rescheduled delivery dates...

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Philippe C.
purchased on 30/05/2025
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1 /5
★☆☆☆☆

Package received empty at a pickup point... I therefore refused the package... I am waiting for a refund from you.

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Kevin D.
purchased on 13/06/2025
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5 /5
★★★★★

Supporting a Canadian Company. Product Shipped and arrived ahead of scheduled date.

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Jason D.
purchased on 03/06/2025
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Answer from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
1 /5
★☆☆☆☆

Too difficult to give a score. The merchandise seems fine but the system of references to order is very confusing. Do confusing that I apparently ordered the wrong rail. Though it seemed obvious to me that if you order 3 rails they would all be the same size. . I was told it was my fault and returns were not accepted. This treatment, in the modern world of internet ordering is not only unacceptable but also probably illegal in the consumer code. So, shape up, Slid'up, be amenable, be nice.

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Geoff I.
purchased on 12/06/2025
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Answer from SLID’UP by Mantion
Dear Sir, Thank you for taking the time to share your feedback. We’re sorry to hear that the product dimensions did not meet your expectations. The additional rail you purchased is unfortunately not compatible with the selected kit. We understand how this may have caused confusion, even though the information provided on our website is fairly detailed. Of course, a return of the wrong product is possible. Best regards Slid'Up Customer Service A return of the item for a refund is possible.
4 /5
★★★★☆

Nothing to report, contact with the resale company in Dijon very friendly, attentive and very professional. Thank you to them. As for the product, it should be known. PS: I gave your contact details to a representative in this field and to one of his carpenter artisans (surprised by the quality and price)

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Jean-claude C.
purchased on 02/05/2025
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5 /5
★★★★★

Very good material

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Eric P.
purchased on 14/05/2025
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5 /5
★★★★★

Fast and efficient

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Vincent C.
purchased on 06/06/2025
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2 /5
★★☆☆☆

Very disappointed I buy directly from the manufacturer, to avoid enriching Leroy Merlin. But unfortunately, I encountered a problem between the size of my carts and the rail, I bought these elements separately in a kit. I made a mistake in my order, of course, but I left a comment for your staff at the time of the order asking if, following my choice of different products, I would not encounter any issues, but I don't feel like anyone from your side read it, as a result, I managed, spent more time, but thanks to ingenuity I found the solution but not thanks to you. So really not great your customer service, which does not read comments during orders, I wonder what the point is of writing comments.

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Ivan V.
purchased on 07/06/2025
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Answer from SLID’UP by Mantion
Hello Sir, Thank you for taking the time to share your feedback. We sincerely apologize and fully understand your frustration regarding the incompatibility of the chosen elements and the lack of response to your comment left during the order. Indeed, every comment left by our customers should be carefully read and taken into account. It is clear that this was not the case here, and we sincerely apologize for that. We commend your ingenuity and your ability to find a solution, but it is regrettable that you had to do so without the expected support from us. Your message allows us to reflect on improving our vigilance regarding the handling of customer comments. Please be assured that your feedback is taken very seriously. Best regards, The slidup.fr team
5 /5
★★★★★

Clear and understandable

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Volker M.
purchased on 11/06/2025
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5 /5
★★★★★

5 stars for Slid’up but only 2 for the delivery by GLS! I was able to easily identify the parts I needed on the site. Everything is well detailed and explained. Fast shipping, very well packaged and protected, everything arrived in perfect condition. GLS is less reliable! My delivery was postponed without explanation, I had to wait an additional 4 days to retrieve my first package and return a second time to the pickup point for my second package, not great! The customer service of slid’up is perfect and attentive to explanations.

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Sandrine H.
purchased on 04/06/2025
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5 /5
★★★★★

Very good service.

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Bernd H.
purchased on 08/06/2025
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5 /5
★★★★★

Product meets expectations

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Christophe H.
purchased on 10/06/2025
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5 /5
★★★★★

Very clear. Good assembly video.

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Julia M.
purchased on 01/06/2025
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5 /5
★★★★★

Everything is very good and please keep up the level. Bravo!

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Ryszard P.
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5 /5
★★★★★

Perfect! Order delivered very quickly! Attractive prices, top services! Nothing to complain about! Thank you to slid up for everything! I recommend and will order again if needed!

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Alexandre D.
purchased on 10/06/2025
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5 /5
★★★★★

Nothing to say, conforms to my expectations. Durability and quality of the product. Delivery times are top-notch.

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Loïc J.
purchased on 07/06/2025
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4 /5
★★★★☆

Delivery and material are good

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Wolfgang W.
purchased on 04/06/2025
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