Smok-it consistently delivers fast, reliable service with quick shipping and careful packaging that keeps products safe and intact. Customers highlight a broad product range, clear, helpful information by phone, and a smooth ordering experience across multiple orders over years. The store is praised for dependable processing and delivery times, strong packaging, and ongoing satisfaction with both products and service. Repeated mentions of top-tier customer support, easy navigation, and confident repeat purchases reinforce the store’s solid reliability and positive reputation.
All reviews
S
Sonia R.
Rating: 5 out of 5
following a purchase from 30/09/2026
Perfect, two orders and no disappointments
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Response from Smok-it
Hello Sonia,
We warmly thank you for your very positive feedback. It is a real pleasure to know that you were completely satisfied with your orders.
We hope to see you again soon in our online store.
The Smok-it team
K
Kevin S.
Rating: 3 out of 5
following a purchase from 27/09/2026
Several orders with e-liquid bottles whose caps were broken. The problem was reported but received no response
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Response from Smok-it
Hello Kevin,
We sincerely thank you for taking the time to share your feedback. We are glad that you have placed several orders with us, but we are sorry to hear that you encountered problems with some bottle caps. We encourage you to contact us again so that we can better assist you and ensure you have an optimal experience with your next order.
Kind regards,
The Smok-it team
V
Valéry L.
Rating: 5 out of 5
following a purchase from 27/09/2026
Very good, as usual.
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Response from Smok-it
Hello Valéry,
A huge thank you for your very positive feedback! We are delighted to hear that you are satisfied with your experience at Smok-it, as always. Your loyalty means a lot to us and encourages us to keep offering you the best.
Kind regards,
The Smok-it team
A
Alessandro R.
Rating: 5 out of 5
following a purchase from 05/09/2026
Great product and service
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Response from Smok-it
Hello Alessandro,
We sincerely thank you for your glowing review. We are delighted that our product and service met your expectations. Your satisfaction is our greatest reward, and we would be delighted to welcome you back to our store soon.
Kind regards,
The Smok-it team
J
Jezabel B.
Rating: 5 out of 5
following a purchase from 03/09/2026
Service always top-notch. Fast delivery and as expected
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Response from Smok-it
Hello Jezabel,
A huge thank you for your glowing feedback! We are delighted to hear that our service and fast delivery met your expectations. Your satisfaction is our greatest reward.
Kind regards,
The Smok-it team
J
Jerome G.
Rating: 5 out of 5
following a purchase from 23/08/2026
Perfect service, fast delivery and top products.
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Response from Smok-it
Hello Jérôme, thank you very much for your feedback! Fast delivery, quality of products and service as expected: this is exactly what we want to offer you with every order. See you very soon at Smok-it!
S
Sylvie G.
Rating: 5 out of 5
following a purchase from 20/08/2026
Very well, thank you.
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Response from Smok-it
Hello Sylvie,
Thank you for your trust and for these 5 stars! See you soon at Smok-it.
P
Patricia D.
Rating: 3 out of 5
following a purchase from 13/08/2026
Excessive shipping costs for a package of 100g at most
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Response from Smok-it
Hello Patricia,
We understand your comment. Unfortunately, shipping costs are not calculated solely based on the weight of the package and also include costs related to its delivery. However, we do our best to keep prices as fair as possible. Thank you for your feedback.
F
Fabienne P.
Rating: 5 out of 5
following a purchase from 09/08/2026
Fast shipping
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Response from Smok-it
Hello Fabienne,
Thank you for your feedback and your trust. We are delighted that you appreciated the speed of the shipment. See you soon at Smok-it!
C
Christiane S.
Rating: 5 out of 5
following a purchase from 29/07/2026
Excellent
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Response from Smok-it
Hello Christiane,
Thank you very much for your feedback and these 5 stars! We are delighted with your satisfaction. See you soon at Smok-it!
S
Silvester M.
Rating: 5 out of 5
following a purchase from 27/07/2026
Good service good products
H
Helene P.
Rating: 5 out of 5
following a purchase from 21/07/2026
Very good
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Response from Smok-it
Hello Hélène,
Thank you for your feedback and your trust. We are delighted that everything went well. See you soon at Smok-it!
C
Christian O.
Rating: 5 out of 5
following a purchase from 21/07/2026
A big thank you, package well received. Very well packaged. And very happy with the gifts. Thank you
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Response from Smok-it
Hello Christian,
A big thank you for your feedback! We are delighted that your package arrived in perfect condition and that the little gifts pleased you. Thank you for your trust and see you soon on Smok-it!
R
Riitta S.
Rating: 5 out of 5
following a purchase from 16/07/2026
Perfect
B
Betty L.
Rating: 4 out of 5
following a purchase from 15/07/2026
Perfect
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Response from Smok-it
Hello Betty,
Thank you for taking the time to share your experience. Your feedback is greatly appreciated.
L
Laurence B.
Rating: 5 out of 5
following a purchase from 13/07/2026
Perfect thank you
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Response from Smok-it
Hello Laurence,
Thank you for your trust. See you very soon for your next order!
E
Eringa B.
Rating: 5 out of 5
following a purchase from 14/07/2026
Excellent product, fast shipping
N
Nadia Anabell R.
Rating: 5 out of 5
following a purchase from 13/07/2026
Great items
R
Roeland B.
Rating: 3 out of 5
following a purchase from 13/07/2026
products are good but i left a remark en send a email and got no reply to either
J
Jesper F.
Rating: 5 out of 5
following a purchase from 14/07/2026
Fast delivery.
E
Eva B.
Rating: 5 out of 5
following a purchase from 09/07/2026
I called the store directly because I needed advice, the seller was great and gave me very good information, the shipping of my package was very fast and perfectly protected, I have ordered several times from the site and I have never been disappointed
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Response from Smok-it
Hello Eva,
A big thank you for your loyalty and for this very nice feedback. We are delighted to have been able to advise you and to know that you are satisfied with each of your orders. Looking forward to assisting you again!
G
Geoffrey M.
Rating: 5 out of 5
following a purchase from 06/07/2026
I have been ordering from Smok-it for several years and I have always been very satisfied, the packages are always carefully packed and the processing is very fast. And despite some difficulties in having it delivered to Belgium, I continue to order and I really recommend it. Don't change anything, you are on point. Thank you Geoffrey
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Eric L.
Rating: 2 out of 5
following a purchase from 08/07/2026
I did not receive the selected reference. Resistance more powerful than expected. Too bad for a first order.
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Response from Smok-it
Hello Eric,
We are sincerely sorry for this preparation error and understand your disappointment, especially since it was your first order. Please do not hesitate to contact our customer service with a photo of the received product, we will find a solution as soon as possible. We hope to have the opportunity to provide you with a better experience.
D
Dennis V.
Rating: 5 out of 5
following a purchase from 30/06/2026
👍
L
Laetitia L.
Rating: 5 out of 5
following a purchase from 27/06/2026
Always satisfied with each quick and serious order
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Response from Smok-it
Hello Laetitia,
Thank you for your feedback! Knowing that you are satisfied order after order is the greatest reward.
A
Aaron A.
Rating: 5 out of 5
following a purchase from 25/06/2026
perfect and quick delivery
T
Tamás B.
Rating: 5 out of 5
following a purchase from 20/06/2026
*****
Z
Zygimantas P.
Rating: 5 out of 5
following a purchase from 04/03/2026
Smooth experience
A
Anca S.
Rating: 5 out of 5
following a purchase from 22/06/2026
Very good
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Response from Smok-it
Hello Anca,
Thank you for taking the time to share your feedback. We appreciate your trust.
P
Pilar A.
Rating: 2 out of 5
following a purchase from 13/06/2026
La entrega muy mal. Vivo en un chalet y el transportista tiró el paquete por encima del muro y se me rompió uno de los tanques. Además podía haber caído a la piscina. Muy descontenta.
L
L V.
Rating: 5 out of 5
following a purchase from 08/06/2026
Quick to receive my package, overjoyed because my country is extremely difficult to get anything for my mod. My parents had to go on a journey in Dubai years ago for me😅🤣. Good solid packaging I really recommend you guys, and very soon will be ordering again! Thank you soooo much
P
Patrick J.
Rating: 5 out of 5
following a purchase from 04/06/2026
Package received on time
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Response from Smok-it
Hello Patrick,
Thank you very much! A timely delivery is exactly what we want for each of our orders. Have a nice day!
J
Jerome G.
Rating: 5 out of 5
following a purchase from 24/05/2026
Fast and impeccable service. Very good products. Thank you
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Response from Smok-it
Hello Jérôme,
Thank you for this lovely feedback. We do everything to ensure that each order goes as smoothly as possible, so your comment makes us very happy.
L
Laurence G.
Rating: 5 out of 5
following a purchase from 31/05/2026
Everything was in accordance with the order
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Response from Smok-it
Hello Laurence,
Thank you for your trust! Your satisfaction is the best reward for the whole team. See you soon on Smok-it.
G
Geordie G.
Rating: 5 out of 5
following a purchase from 31/05/2026
top-notch!
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Response from Smok-it
Hello Geordie,
Thank you very much! This kind of feedback brings a smile to our faces. See you soon on Smok-it!
F
Fasquelle M.
Rating: 5 out of 5
following a purchase from 01/06/2026
Very satisfied with the products and fast delivery and very well packaged
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Response from Smok-it
Hello Myriam,
Thank you very much for your review! It's a real pleasure to know that you are satisfied, both with the products and the delivery.
O
Olivier H.
Rating: 5 out of 5
following a purchase from 31/05/2026
very good nothing to say Olivier HUREL
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Response from Smok-it
Hello Olivier,
Thank you for your feedback! A "nothing to say" is exactly what we hope for with every order.
S
Silvester M.
Rating: 5 out of 5
following a purchase from 28/05/2026
Perfect service
M
Martin B.
Rating: 5 out of 5
following a purchase from 27/05/2026
Excellent
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