Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
the site should have told me that I needed the clearomizer, so I'm obliged to recommend the product for my order to be complete, whereas for the battery it told me so.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/04/2016
I went to their store (because of a problem with the compatibility of smok-it eliquids and clearos: INFAMOUS burnt taste despite 1,000 combinations tested) and ce4 and ce5 "smok-it" clearos were still unusable. 4 people saw this in my home in a direct test and smok-it said no and wouldn't even test in front of me in the store. it's due to the coating (machining layer) of the clearos.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/03/2016
delivery too long.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/03/2016
it's the 13. 03 and I still haven't received my order, so I'm not satisfied at all.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/02/2016
Fast and accurate delivery. Nevertheless, the quality of some products (eliquid) are very poor while others are perfect ...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/02/2016
Too bad you don't follow up more on the products for your customers<br /> Obliges to go elsewhere
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/01/2016
I have repeatedly sent you unanswered emails about the fact that there have been no more 5mg or 9mg blond tobacco cartomizers for at least six months now. <br /> I find it very distressing not to reply to these customers<br /> <br /> Sincerely
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/01/2016
correct
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/09/2015
I received my e-liquids on 25/09 and half of the products have an expiry date of 10/2015. I find this totally unacceptable. I've been ordering from this site for over a year now, but I don't think I'll be recommending it for a long time.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/09/2015
I called for reasons of quantities delivered..30 ordered...... 13 delivered<br /> no answer.....<br /> no stock for disposables<br /> some disposables don't work<br /> since 2 years not too much problem<br /> correct product<br /> jean paul fenayon
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/08/2015
The cigarette doesn't work. Although I followed the instructions step by step
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 04/08/2015
Impossible to contact them either by mail or phone, my order stagnant I think I can massoir on my 66euro. Order on 22/07
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/07/2015
(Defective product e-cigat disposable) despite my complaint by mail I have received no return <br /> Very very disappointed
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/07/2015
Very good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/07/2015
You can't give a mark of 0 otherwise I would have done it. Order placed last Sunday, shipped since Monday according to them... No parcel number associated and no return following my<br /> requests via the form and chat.<br /> Parcel not received to date and I had to buy a charger in store because delivery is so long <br /> To flee
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/06/2015
A slightly mixed review, as I received a bottle of Eliquid that leaked in its packaging, perhaps during transport...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/05/2015
Hello, I placed an order on 28.04.2015 for some products. Today is 11.05.2015 and I still haven't received anything. For a delivery that was supposed to be made within 2 or 3 days, I find this very light.<br /> Greetings.<br /> Mercédés Bondet
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/05/2015
-positive: interesting loyalty points .<br /> -negative:<br /> .too many stock-outs .<br /> .telephone contact now impossible .<br /> <br /> <br /> it seems that the quality of the site is deteriorating .
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/04/2015
The delivery time is excessive and does not correspond to what you promise.<br /> I still have not received the order of April 8, 2015.
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