Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
a little expensive compared to other sites but very fast delivery very good overall
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
A little long for delivery but the rest very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
Perfect. The only problem on the site is a bug at the time of payment by Visa. The machine indicated a payment problem when in fact the payment was validated. Otherwise, very good... fast, friendly delivery at an attractive price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Good site...Wide choice of products and fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2021
Fast delivery, good customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Good overall, but the packaging can be a little flimsy at times.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2021
Very fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Snelle levering in België!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Some slowness, but nothing to worry about
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
this command well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Very good. 20% off after ordering... too bad...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2021
The site is well presented and the customer service is fast. Negative point and the wait due parcel.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/03/2021
Thanks to Eva who added some sweets....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
Fast, efficient and professional!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Not too bad but requires adaptation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
.....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
fast, friendly service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Arrived on time for my order, but I think a cardboard envelope is too small for liquids, it could have been pierced during shipping.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Thanks for the candy and the hyster x sample . We did not know. It was a very pleasant surprise both by your gesture and by the taste of the liquid.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/02/2021
Perfect reception of the order. I ordered 4 shotfills and 1 aroma. In the order, I had 1 shotfill date exceeded, normal I knew it with the purchase. The aroma had the right date, but the other 3 shotfills, the dates had disappeared, on 1 it was clear that someone had used a product to erase the date, and on the other 2 dates could not be found. So, 1st order and last.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Fast and compliant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
nnnn
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2021
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Very good quality products, delivery on time but unfortunately this product is missing the batteries.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/02/2021
Rather long delivery ( one week) A liquid was missing in the parcel without any message of explanation of the site. Obviously a problem of provisioning, but the least of the things would be to warn or propose something at the time of the preparation of the order. The prices are relatively high compared to other sites, I personally ordered there JUST for the liquid which missed in the order..not chance.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/02/2021
Product no longer available, so order refunded
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Nothing to say perfect
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/01/2021
Be careful to read the information, which is not always very clear. For example, whether the batteries are included or the compatibility of the various components... Otherwise fast delivery.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/01/2021
I ordered 2 boxes of resistors and received 2 resistors. I sent an email to report it, no answer, I phoned customer service, they were supposed to get back to me within the day but no phone contact. To date I have paid for 2 boxes of resistors, already expensive, and I have received 2 resistors. Problem unresolved
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/01/2021
Less satisfied: delivery time of 6 working days compared with 2 days for the first order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2021
Delivery on time product complies with my request
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/01/2021
Delays too long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2021
Satisfied with our first order, we plan to place more in the near future.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/12/2020
I was a little disappointed by the delivery snafu, which was not directly due to smok-it, who were responsive and attentive.
The site is very good.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/12/2020
Ordered on the 29th, sent on the 30th, received on the 4th. A little long.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/12/2020
R.A.S.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/11/2020
No comment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
I could have put "5"... but lacked the little extra of my first orders (a candy at the 1st; an extra bottle at the 2nd). However, very good delivery and speed...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2020
I was on my phone ordering. I had a hard time seeing all the products you were selling. I came across some interesting products by chance. And when I clicked on filter tabs on the left, it opened the wrong page. Delivery was perfect, right on time. And the products as expected. Many thanks to you
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