Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
The products are ok, I only gave 4 stars because I received the wrong machine, I asked for the vape pen nord 22 and I received the vape pen 22, the battery doesn't last even 3 hours and the liquid spells all the time for the airflow system.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
Order well received, thank you for the gift vial
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
The site is well-stocked, but I had to ask for advice by chat to make my choice. I was quickly given very good advice. The delivery time is fast. I'm satisfied with my order, although I'd prefer clearer product instructions.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Easy ordering and good products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
Always satisfied.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2020
Perfect chronopost delivery. But the little gift was missing. Sniff
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
r.a.s.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/09/2020
Delivery takes a long time, but I received my complete order with a small caramel kdo.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2020
Excellent product
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/09/2020
Delivery times too long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2020
Always so satisfied with the service.
I really recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2020
. ca va le site porposer de divert chose
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/08/2020
Parcel received 8 days after ordering by recorded delivery. I'm used to ordering from a competitor, with the same type of shipment it arrives 2-3 days after the order. Then, the resistance ordered in addition is defective, fortunately there was one with the cigarette.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/08/2020
on the site there is written 2 to 3 days for the delivery I am waiting for my delivery since soon a week
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
Reliable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
the site is fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Good, no problems to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Perfect taste
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/08/2020
Usually nothing to say about the responsiveness of the site, but the last order was shipped 5 days after being placed... Which means that I should receive my order for the 9th on the 17th! Otherwise, the prices are very attractive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
Nothing to complain about as the delivery was respected and the products were accurate.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/07/2020
Delivery to letterboxes on schedule
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
Great responsiveness from the team! I had placed the wrong order and they contacted me straight away!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2020
Choice of items a little restrictive when selecting items to put in the basket Positive points: diversity of products and ease of searching for what you're looking for thanks to the filter.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/07/2020
Complete order but one vial (50ml) pierced! Liquid everywhere... Very unappreciative.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/06/2020
Very long 10-day delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2020
Very good site fast delivery + a good follow-up a product missing a lappele in their depot they immediately informed me I recomande
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/06/2020
Very good tracking, and the order was delivered without a hitch. Thanks for the candy!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/06/2020
Very good - great variety of liquids but a shame to have to email or call them twice to ask them to ship orders.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
I bought 50 ml of e-liquid " Collossus" from Cyclop Vapor, but it doesn't have at all the same color and smell as the one I bought a few years ago in a 30 ml bottle.ready to vaper. Is it a more concentrated e-liquid so that I can put in a few boosters and let it steeper? If so, how much should I use at most? Thank you for answering me because I'm in total confusion... Thank you!
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Response from Smok-it
Hello, we do not work directly with the brand and we have not experienced the product in 30ml, it is possible that the 50ml version is not concentrated as the 30ml version, in fact many brands offer versions 50ml 0mg without that it is necessarily boosted in flavor, and to our knowledge there is no concentrated flavor on this brand.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
I'm happy to have found a site that offers me the products I'm looking for at reasonable prices.domage that doesn't offer the booster adapted to the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Too bad there are only three references at this price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
delivery is still a long way off.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
A well-organized site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2020
Full order this time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
all ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2020
Correct packaging, well packed product.
Small downside: apart from the covid, the time taken to receive parcels is too long.
But overall good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
easily accessible and simple to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
I haven't received my order yet
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