Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
well
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/05/2020
A little disappointed, as I would have liked to know that some eliquids were not available.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Good for you
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/04/2020
Package received after 3 weeks there is the health crisis too but good .. I recommend the site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Sites very easy to use, it's very easy to find what you're looking for.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
I easily found what I was looking for at a reasonable price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
bonjour, the site is not bad, it offers good products, the ergonomics are correct, and so is the tracking of orders.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Excellent choice of products, good and fast communication via the Facebook page. Fast deliveries, even abroad. There was a small error in the products received, rectified in the next order. I'd definitely recommend!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Fast delivery despite the circumstances,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/03/2020
A missing eliquid and an error on another product. A solution had to be found.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
A little disappointed with the "perfume". I had ordered the same as before (transparent color) and the one I received is "orange" and I don't like the taste.... Otherwise, arrived quickly and very well packaged
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/03/2020
Well frankly the choice of products is top notch. After ordering it took a long time but the store is absolutely not to blame. Very happy with my purchases I think I will become loyal to this store in relation to the choice it offers. Thank you smok it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very simple
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2020
Products as expected. Delivery a little long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/03/2020
Good products, but it's hard to find your way around if you don't know much about them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2020
ok ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/03/2020
Good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2020
Wide choice of liquids
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2020
Good and reliable products, so far!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Satisfied with the service, and the speed of delivery, but a little disappointed with the regular and significant increase in the product ordered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
Fast shipping in a great selection of liquids.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
The site is well done, everything is clear, but it's a long wait to receive the products, unfortunately.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2020
Delivery problem (post office)
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/01/2020
Always annoying, the liquids finally out of stock, after ordering ... Or the nicotine rate different from that ordered. Or nicotine levels different from those ordered. Otherwise, OK.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/01/2020
super-fast delivery, but a bottle of raid astair is missing
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Nothing special to say
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/12/2019
The site is easy to navigate and the prices are attractive, but I'm still disappointed. The item ordered was noted as being available with a delivery time of 48 hours. But my order went out a week later. I don't understand why and I didn't receive any information warning me of any delay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
very good thank you!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Perfect, as with all my previous orders, but I take off one star for the excessive use of tape on the packaging, which makes the cardboard non-recyclable.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/11/2019
2 eliquids finally unavailable; I received a credit note...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
bonjour, le site est bien fait, il a fallu que je joigne la boutique de paris xv pour connaitre les marques du e-liquide et des resistances. cordialement
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
A - A delay in delivery due to a colissimo routing error. B - The tape-laden packaging is not reusable (not environmentally friendly!). C - For the rest, TVB, so four stars.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
Hello, My order arrived on time even though there was a bank holiday, thanks Smok-it.
PS: The little candy makes me happy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
Fast, RAS except that the site is complicated or is it me?
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/09/2019
Ordered on Wednesday, received on Monday! An error in delivery......... I was afraid of the state of my cigarette, the package was rescotched, but not ..... Perfect! Tested only yesterday, so I can't give you a grade, to be seen..... It seems fine to me, except that the clermo is leaking through the ventilation holes. I'm going to take it apart to see if everything's properly installed. To be continued........
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/09/2019
Delivery not fast enough
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/08/2019
Well received
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/09/2019
Cheap e liquids
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
Good reaction when I was worried about not hearing from you. Then everything went perfectly. I'm still surprised to have received my 2 products in their original box but without the plastic wrapping around them. I recommended them anyway...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/06/2019
Good, no problems to report.
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