Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
The product is what I expected, but the 2-3 day delivery is more like 5-6 days! And 24h in store is more like 2-3 days. Apart from that, the customer service is there, but without making any commercial gesture or just fulfilling the contract!
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Response from Smok-it
Hello, you placed an order on Saturday at 10am for a store delivery, the 24H deadline can not be met for the same day and even less for a provision on Sunday because the store is closed, then you ask for a delivery point withdrawal (without paying postage), request was made, the delay following this sending was longer than usual we admit it but we do not control the routing of packages.
We regret your bad experience, and we hope to see you again on our site or in store, thank you for your purchase and see you soon.
Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/03/2018
Very good. Nothing to say.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
simple, good advice
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Top. Super fast delivery. I recommend without hesitation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
Quite fast, I was called 2 minutes after my order to tell me that a product was missing from stock. I was able to exchange the product by phone. The delivery went well and the products were well packaged. Niquel
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
Simple, clear site. Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Top!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/02/2018
The site is very clear, professional with very good explanations, but the delivery does not correspond at all to the advertised dates.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2018
Very good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/03/2018
Very good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/02/2018
relatively disappointed my expectations were different, but delivery fairly fast.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/03/2018
....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Exemplary speed in sending the parcel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Really great, very responsive! I'll be recommending you again! Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2018
The products are diverse and varied I recommend this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Correct delivery in perfect condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Easy, clear, reliable. Only one tiny problem with delivery times, but otherwise, go ahead with confidence. I recommend this site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/02/2018
Clear, complete, fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
As usual... great products... great order and fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Always the best for me, both in terms of quality and speed of delivery. Thanks to the whole team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Top in less than 24h !!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
I will gladly recommend it to my friends and family.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/02/2018
Well-designed site - shame about product availability
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Ras ok
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
Fast, compliant and no shipping costs. I recommend it.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/02/2018
medium
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/01/2018
Hello, 2nd order and 2nd order not respected... I'm missing 2 bottles from my order.... I'm starting to be disappointed with this site!
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Response from Smok-it
Hello, vap'inside is a brand that will no longer be tracked on our site, we are no longer supplying this range, a credit note has been issued for the missing items.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/01/2018
Site well stocked with products a little expensive on some products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Very fast delivery, ordered in the morning, received the next day (60)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2018
Order received after 3 days, great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Easy-to-find products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
VERY GOOD PRODUCT FOR ME
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
excellent site, fast delivery and a very good team, thank you for everything and see you next time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
Fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2018
As ordered, received in 3 days
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Great site! Thanks
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2018
very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2018
Good site
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