SOFOLK offers dependable leather renovation products with clear, thorough guidance that helps achieve excellent results, from repairing worn and cracked leather to rejuvenating jackets and car seats. Customers praise the accuracy of color matching, easy application, and durable nourishment that preserves flexibility and appearance across furniture, jackets, and vehicles. The service is highlighted for responsive advice, detailed explanations, and reliable technical support, with many noting fast or efficient delivery and strong product performance. Overall, buyers report impressive results, easy-to-use formulations, and confidence in renewing and coloring leather items.
We regret that the product did not meet your expectations. We appreciate your opinion and would like to better understand your situation to help you. We invite you to contact us directly to find the best possible solution.
Sincerely,
The SOFOLK team | Renovation-du-cuir.fr
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OSCAR G.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have found it very difficult to even repair a single scratch on the leather of my seats. When sanding and smoothing after application, to match the rest of the surface, it has always marked with a different tone at the moment of applying the liquid leather, the dye. Having to sand again...remove the painted area and leave it completely as it was initially and repeat the application but finally skipping the leather repairer. Regarding the color, I consider, at least in my particular case, black and navy blue...that especially the latter has not had the desired uniformity...the mixture of shades is clearly noticeable sometimes mixed, the color segregating, I mean...despite shaking it thoroughly. And one deficiency: the black dye did not come with the bottle having the steel ball inside to achieve the mixture when shaking. The other one did. The protective varnish is difficult to apply without drying too quickly, making the overlap point noticeable...and having to apply solvent to redo the piece completely. In general, I had higher expectations. But dealing with standard colors from the catalog. And the navy blue color obtained was very different from what was promised. It has changed the tone of the seats. In general, for my next purchase, I will resort to some other competing brand. I regret to conclude. Thank you very much. Best regards.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Oscar,
We sincerely regret that your experience with our products did not meet your expectations. We understand your frustration regarding the differences in tone and the difficulties in application. We invite you to contact our customer service so we can help you resolve your situation in the best possible way.
Sincerely,
The SOFOLK team | Renovation-du-cuir.fr
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STÉPHANIE S.
Rating: 2 out of 5
following a purchase from 20/03/2026
The paint is always lighter than the color announced on the color chart. It darkens slightly upon drying but the discrepancy is still glaring. Despite this, the paint is very covering in the first coat.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Stéphanie,
Thank you for your feedback. We are delighted that you found our paint very covering. We take your comments regarding the shade into account and will ensure to improve our color charts.
We advise always testing the color in several layers on a small area before generalizing. This way, if the shade does not match our color chart or your expectations, it is always possible to return it for an adjustment...
Do not hesitate to contact us for any questions, our team is here to help you.
Best regards,
The SOFOLK team
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BENTIVOGLIO R.
Rating: 1 out of 5
following a purchase from 22/02/2026
Since I made the payment, almost two months have passed and I still haven't received anything. I have already followed up without receiving any response
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DENIS A.
Rating: 1 out of 5
following a purchase from 01/03/2026
I bought the color chart, I couldn't find the color. I called but no solution was offered to me…
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Denis, Thank you for your feedback. We are sorry to hear that you did not find the desired color in our color chart. Please contact us again, as when this situation occurs, we systematically advise sending us a sample to reproduce a shade. Best regards, The SOFOLK team
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GUILLAUME D.
Rating: 1 out of 5
following a purchase from 21/12/2025
Hello, I cannot be satisfied as (not necessarily your fault) but my order placed over 15 days ago has still not arrived. UPS message to support ;)
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Guillaume,
Thank you for taking the time to share your feedback. We are sorry to hear that your order has not yet arrived and understand your frustration.
We invite you to contact us so that your order can be delivered as soon as possible.
Best regards,
The SOFOLK team
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ANDREA S.
Rating: 1 out of 5
following a purchase from 30/01/2026
Product too liquid... (Strategy) You need to apply 3 coats before its true purpose of use comes out... I do not recommend
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ERIC C.
Rating: 1 out of 5
following a purchase from 09/02/2026
I have never received my order!
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Eric,
We are sorry to hear that you have not received your order. Your satisfaction is our priority. Could you please contact us directly so that we can resolve this issue as soon as possible?
Thank you for your understanding,
The SOFOLK team.
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LIONEL D.
Rating: 1 out of 5
following a purchase from 21/12/2025
Out of 2 cans received, one was unusable, no gas. I reported it but received no response
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Lionel,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with one of your cans. Your feedback is very important to us, and we are committed to improving our customer service. Please contact us again so that we can resolve this situation to your satisfaction.
Best regards,
The SOFOLK team
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MARC L.
Rating: 2 out of 5
following a purchase from 23/01/2026
The red color is rather pink and the result disappointing
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Marc,
Thank you for taking the time to share your feedback. We are sorry to hear that the shade does not meet your expectations and that the result did not satisfy you.
It is possible that we made a dosage error, however red tones are not very covering and require many layers to achieve the shade unfortunately. Many customers are misled by these colors. If despite this the color is still not right, please contact us!
Best regards,
The SOFOLK team
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PHILIPPE CABANNE P.
Rating: 1 out of 5
following a purchase from 03/11/2025
The package was sent to the wrong address. Therefore, I could not retrieve it and do not have it. It must have been returned to you. I do not know how to have you send it to the following address. Sincerely, Philippe CABANNE 06 35 57 86 29 286, rue de la Tuilerie 31450 ODARS
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FRÉDÉRIC F.
Rating: 1 out of 5
following a purchase from 17/10/2025
No, I am really not satisfied. I think we do not have the same vision of caramel color!!! So your products ended up in the trash and my steering wheel is horrible. Had to buy a steering wheel cover for 31 euros extra.!!!!!!!!
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Response from SOFOLK | Renovation-du-cuir.fr
Hello,
We are truly sorry for your disappointment.
As indicated in our user manual, it is always recommended to test the color on a small discreet area before applying it to the entire steering wheel, precisely to avoid this type of unpleasant surprise. If you had contacted us before the complete application, we could have easily proceeded with a color exchange.
Furthermore, an objective review takes into account all the criteria of the product: color is an important element, but the quality and durability of our formulations are also part of it.
We remain available if you wish for us to find a solution together.
Best regards,
The SOFOLK support team.
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DIEGO D.
Rating: 2 out of 5
following a purchase from 26/09/2025
the color does not seem right to me. I sent a sample to get the color and the one they gave me is lighter. I took the sample from the sofa itself and comparing it with that same area the color is lighter. I expected it to be exact so I wouldn't have to paint the entire sofa and it hasn't been like that.
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Response from SOFOLK | Renovation-du-cuir.fr
Hello Diego D.,
We sincerely appreciate your feedback and regret that the color received did not meet your expectations. We strive to deliver the best results and your experience is very important to us. We invite you to contact our team so that we can find a suitable solution to your situation.
Thank you for your understanding.
Sincerely,
The SOFOLK team
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S.
Rating: 1 out of 5
following a purchase from 30/10/2025
Unfortunately, it went wrong, everything is sticky after a few days
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Response from SOFOLK | Renovation-du-cuir.fr
Good morning,
Thank you for your message.
We are sorry to hear that your renovation did not go as planned and that the leather feels sticky after a few days.
This phenomenon is generally due to insufficient surface preparation or the presence of grease in some areas. Natural fat prevents proper adhesion and drying of the dye, thus causing the sticky feeling.
To resolve the situation, we recommend that you:
Thoroughly clean the affected areas with the Sofolk Sebum Cleaner,
a powerful degreaser specifically designed to eliminate ingrained grease.
If the leather is heavily contaminated, complete the treatment with the Absorbent Sebum Powder,
which works deeply to absorb residual fats.
Once the leather is perfectly degreased and dry, apply the Sebum STOP
to permanently eliminate the sticky effect and restore a healthy surface before any touch-ups.
We invite you to contact us directly so that we can examine your case in detail and guide you step by step to achieve an optimal result.
Best regards,
The SOFOLK support team
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MICHAEL A.
Rating: 2 out of 5
following a purchase from 17/10/2025
The color I received was very different to the color chart from Sofolk.
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A.
Rating: 1 out of 5
following a purchase from 05/10/2025
When spray painting following the instructions, the product sprays strands and filaments that make it impossible to achieve a finish without lumps, ruining the original piece. Very dissatisfied and with financial loss after use.
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ALFREDO S.
Rating: 1 out of 5
following a purchase from 13/09/2025
I bought a paint that should be matte and it's glossy. And also the seat varnish gets stained.
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GORBI M.
Rating: 1 out of 5
following a purchase from 05/09/2025
Very long times, after months from the order, upon asking what had happened, I was told that I could receive it quickly by paying 60 euros. Fraudulent and biblical production times. I have already changed supplier. Pure disappointment.
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DAVID G.
Rating: 1 out of 5
following a purchase from 17/08/2025
Ordered 2 times received in other colors they do not refund
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Response from SOFOLK | Renovation-du-cuir.fr
Hello, David G.:
We thank you for taking the time to share your opinion. We regret that your order was not to your liking. We strive to always deliver the correct colors, and your feedback is very valuable to us. Please do not hesitate to contact our customer service so that we can assist you and find a suitable solution to your situation.
Sincerely,
The SOFOLK team.
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JESUS TRINIDAD J.
Rating: 1 out of 5
following a purchase from 20/07/2025
The truth is that the packaging is very good, but the truth is that the finish and quality of the product is not really good. I followed the steps one by one and did not skip anything, and with the materials you decided on, there is no way. The finish looks very bad and the product ends up peeling off, and it has been sanded and everything done as you specified.
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OSCAR S.
Rating: 1 out of 5
following a purchase from 04/07/2025
The sent varnish was foaming and ruined a job for me, I contacted you and you did not respond to offer a solution, besides I bought black paint on two occasions and being the same reference the tone was different.
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GALLART JOSA J.
Rating: 1 out of 5
following a purchase from 18/06/2025
It takes them 2 days to respond to an email... communication with them is difficult.
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