Customer reviews of SOFOLK | Renovation-du-cuir.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 458 published reviews
5 3 790 85% 4 616 14% 3 28 1% 2 5 0% 1 19 0%

Summary of reviews

SOFOLK offers a consistently positive experience with a wide range of products that customers praise for effective renovation outcomes, precise shade matching, and easy, clear application. Customers highlight helpful and professional customer service, fast and reliable delivery, and detailed guidance that leads to results like seats and sofas looking like new. The product line is described as exceptionally effective for various leather and vinyl repairs, with multiple mentions of excellent results, durable finishes, and satisfaction across different projects. Overall, the store is experienced as reliable, well-supported, and capable of delivering high-quality renovations.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2019
The sky cleaner is very effective and managed to get rid of the damage caused by a puncture-proof spray!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2019
Products well packaged and sent fairly quickly. Satisfied with my service, I recommend for those who hesitate. Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2019
Fast delivery. A little disappointed with the product itself but at the same time difficult to make miracles too.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2019
clear and comprehensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2019
The site is well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
Clear, easy-to-navigate site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2019
The absorption time for the ox foot grease was difficult, as was the drying time between two coats of varnish. In the meantime, my daughter sat with her thighs bare and this left a mark on the leather. Otherwise, the finish is very good, with beautiful colors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Good website. Good service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2019
very serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
easy to use product, the color is great even on a worn sofa gives a clean effect THANK YOU
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2019
Correct site, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2019
Geee
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2019
correct: order respected, fast delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2019
Color references are vague and it's difficult to find the right shade. A color chart by year and vehicle make would be a plus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2019
Color matches my car seats. Easy to use. The piece of foam as applicator is not really ideal. Nevertheless I am very happy with my purchase and am thinking of making the same purchase for the sofa.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
tés good site, clear explanations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
Easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2019
Precise information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2019
Good products. To be seen in time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
misleading site for the uninitiated: the color chart gives the impression that you've ordered colored basane when you actually have to order the colorant!
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Response from SOFOLK | Renovation-du-cuir.fr
Dear Sir, when you ordered basane, the product sheet offered you the choice of a color. On this point, you're right, it could have been misleading. However, we explained to you over the phone that this was an error in the settings and that we would rectify the problem. Thank you for taking the time to leave us a pleasant review!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
misleading site for the uninitiated: the color chart gives the impression that you've ordered colored basane when you actually have to order the colorant!
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Response from SOFOLK | Renovation-du-cuir.fr
Dear Sir, when you ordered basane, the product sheet offered you the choice of a color. On this point, you're right, it could have been misleading. However, we explained to you over the phone that it was an error in the settings and that we were going to correct the problem. Thank you for taking the time to leave us a pleasant review!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Good, clear explanations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Good quality product but would benefit from a little more explanation of use (drying time etc...).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
without
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
I'm quite impressed with the result and of course I intend to place another order to restore a leather sofa this time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2019
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2019
Don't hesitate to send a color sample!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2019
Perfect color, easy to apply, more complicated for the varnish, but you get the hang of it in the end.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2018
The site is well designed but the mobile version is not very well adapted, I find scrolling problems. Good sales service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
Efficient and easy recoloring
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
Hello everyone, Very happy with the products, follow the instructions to the letter and your leather sofa will be restored to its former glory. Professional team, nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2018
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2018
I would recommend your professionalism to others, but I haven't consulted the site much.
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