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A
Rating: 3 out of 5
Delivery time too long. Order placed on the 6th and delivery scheduled for the 16th
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Customer reviews of Soledi ArtDeco
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 276 published reviews
Summary of reviews
Soledi ArtDeco consistently delivers fast, reliable service with rapid order fulfillment and express delivery that keeps customers well informed through tracking and timely arrivals. The product visuals and descriptions are matched in reality, with items arriving well packaged, intact, and in good condition, and orders often arriving on time or even faster than expected. Customers praise the professional handling and friendly delivery experiences, noting careful packaging, on-time deliveries, and dependable fulfillment across multiple orders. Overall, shoppers highlight smooth ordering processes, accurate product representation, prompt shipping, and careful packaging as core strengths.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Serious and fast site but the items are not detailed enough and the shipping costs are too high (€5.99) for a shipment of a few grams to a relay point.
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A
Rating: 3 out of 5
Good site. I find that shipping costs are expensive, we wait a long time for the order, one day I had Your order has been shipped and 3 hours after your order is being prepared........all that for 4 days and one fine day my order arrived without me being notified. Too bad.
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A
Rating: 3 out of 5
Shipping costs are too high.
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A
Rating: 2 out of 5
My base was torn in two... And the shipping cost plus tax was expensive. Disappointed with the quality-price ratio. I need to order more, I will go to another supplier
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A
Rating: 3 out of 5
Plenty of creative ideas.
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A
Rating: 3 out of 5
long delivery and one product missing
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A
Rating: 3 out of 5
product not compliant.
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A
Rating: 3 out of 5
I know this product because I bought it a few years ago but the lot was incomplete, it was missing a shell and a star.
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A
Rating: 2 out of 5
I did not receive all of my orders
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Response from Soledi ArtDeco
Hello,
I just replied to you via your negative reviews on the products
I just replied to you via your negative reviews on the products
A
Rating: 3 out of 5
Very disappointed because after receiving the item, it was not at all in accordance with the photo, and for the return everything is at our expense...
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A
Rating: 3 out of 5
Nothing negative to say about this site. Fast delivery, well-packaged product.
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A
Rating: 3 out of 5
decent site at best
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A
Rating: 3 out of 5
Delivery late
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A
Rating: 2 out of 5
Shipping costs are excessive! Especially for what I ordered. The package was in cardboard when a simple bubble letter would have been cheaper!
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Response from Soledi ArtDeco
Hello,
You chose delivery to the post office for €5.95, there is nothing unreasonable about this amount.
We do not ship any purchase whose total merchandise amount exceeds €8 in an envelope, tracked or not, for the simple reason that too many envelopes get lost.
You chose delivery to the post office for €5.95, there is nothing unreasonable about this amount.
We do not ship any purchase whose total merchandise amount exceeds €8 in an envelope, tracked or not, for the simple reason that too many envelopes get lost.
A
Rating: 3 out of 5
Disappointed by certain products that are expensive.
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A
Rating: 3 out of 5
I sent an email following a reservation on the package and no response.
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A
Rating: 3 out of 5
correct delay affordable price but 3 spheres out of 5 were damaged
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A
Rating: 3 out of 5
It would be better to display the prices including tax from the start and reduce them by the amount of VAT when a merchant (with VAT) declares. Initially, the prices are displayed excluding tax; if you don't pay close attention, this fact escapes you, and when as a private individual (without VAT) you want to place an order, miraculously, without warning, the prices jump to including tax: unpleasant surprise! Especially since some scam sites use this method to raise their prices at the last minute.
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A
Rating: 3 out of 5
Quite friendly
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A
Rating: 3 out of 5
Very good site but large volume delivery not great in terms of packaging. First order metallic circle of 65 cm received bent, they sent me a new replacement circle and it was also a bit bent, I give up on another replacement
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A
Rating: 3 out of 5
2 items that did not match the photos on the site. Rather correct site but I don't think I will place new orders on this site. A bit disappointed by some items received that I immediately returned.
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A
Rating: 3 out of 5
Disappointed that the bride wearing her spouse is in a suit and not in a dress... in the sales photo this is not specified and we don't see it...
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A
Rating: 3 out of 5
The delivery was fast, but the cost was high. The disc arrived damaged on the side.
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A
Rating: 3 out of 5
Average quality product
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A
Rating: 3 out of 5
Site not very user-friendly
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A
Rating: 3 out of 5
Very good
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A
Rating: 3 out of 5
Fast service and item as described and well packaged. I just regret the shipping costs which are too high for my taste (15€ for Belgium, for an item worth 10, but I absolutely needed it!). It would have been much less expensive to offer shipping via Mondial Relay or Kiala...
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A
Rating: 3 out of 5
Shipping costs are high, but delivery is very fast. The carrier calls to set an appointment and is punctual. I want to return an item but I couldn't find anywhere on the site the procedure to follow...
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A
Rating: 3 out of 5
fast, but the product is not of the same brand as the one presented. We had chosen it because the writing was well visible, whereas on the one received the dimensions are hardly visible.
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Rating: 3 out of 5
Just a big problem the address on the package was not correct: 63490 Et Quentin/Sauxillanges instead of 63490 Et Jean n Val which is the correct one that's all
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A
Rating: 3 out of 5
fast shipping but the quality of the items leaves something to be desired
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A
Rating: 3 out of 5
order received Monday and ordered the Tuesday of the previous week, the deadlines are not 48h
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A
Rating: 3 out of 5
no comment
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A
Rating: 3 out of 5
Not bad but I regret that returns are at the customer's expense. I'm okay with one shipping of the product but not two. I will not order again under these conditions.
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A
Rating: 3 out of 5
The box was too small for what I ordered. I received my order partially damaged
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Rating: 3 out of 5
Delays between shipping and receipt too long.
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Rating: 3 out of 5
Packaging problem, one box broken out of 2
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Rating: 3 out of 5
Good but shipping costs are too high
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Rating: 3 out of 5
The products are very good, the service is very fast but the contents of the package do not fully match the order
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