★★★★★
based on 5217 reviews published
Latest neutral customer reviews
The delivery was very fast, but we had two different delivery addresses, one for the billing address and the other for the delivery address. Lack of consistency. Too bad!
I just saw that two tips are broken. Can you tell me how to proceed? Thank you for your return
Fast shipping and well packaged, however not as described. The diameter is not 18/20, sometimes even smaller than 15 mm. So, I can't use it...
Disappointed with the condition of the delivered item.
The products arrived quickly, the problem is that the products arrived scratched, damaged, and with the paint chipped. I immediately sent an email with attached photos to Soledi ArtDeco support for information, 11 days have passed and no one has written or contacted me. Disappointed
The site is a bit outdated but works well. It is a bit difficult to find the sizes you want, at least for the polystyrene discs. There should be a classification by diameter or thickness and then an arrangement in ascending order, for example.
Product arrived very quickly, I bought a mini oven for cold enameling. The oven works well. Negative point: the oven arrived with rust spots! So I cleaned it well and applied anti-rust product, but I find it unfortunate that it arrived with that.
Not bad, but when recounting the number of eggs received, it turns out that 6/300 were missing. Moreover, the packages sent were closed by hand (paper tape), which does not inspire confidence.
Good
A few dimension issues reported without return
No review for now as I still haven't received the order
Of the two items ordered, one was broken
Does not correspond exactly to my order. disappointed,
Very expensive, I won't come back too often.
Very difficult to find the desired color, in fact it is not the color I wanted. So a waste of €15 for nothing.
The product meets my expectations but was very very poorly packaged. Disrespectful.
Quite a few nice objects, too bad the shipping costs are so high I could have placed other orders but given the costs....
No tracking number to follow the transport of the order
I received the package very late despite very high shipping costs
Of the 6 balls ordered, 2 have a flattened part.
The item you ordered arrived on March 1st. The size of the product was displayed as 20 mm or less, but it was different. 21 mm: 190 pieces 2 connected pieces: 2 pieces Fragment: 1 piece The quality control is not good. The size according to the standard was 53.4%. All 500g of the same batch are subdivided and do not meet the standards. The price is too high. I am satisfied with the deep blue color.
The site is well made but the delivery was a disaster, the delivery person allowed himself to look inside the box and then put a tape on it! And yes, someone saw him do it, it's unacceptable.
Hello. This note is due to the fact that Mondial Relay took 13 days to deliver the package, changing pickup points 3 times, the last one being a 40-minute round trip on foot because there was no possibility to park. In addition to seeing the Mondial Relay delivery drivers throw the packages into their truck and grumble when we point it out to them. Otherwise, Soledi art deco did their job correctly.
I had an urgent need for polystyrene half-spheres and I am delighted to have found some. However, it is still expensive (the price you see first is excluding tax) and the shipping costs as well. However, I appreciated the sale of damaged items on promotion. It's very interesting.
Slow delivery
it is a pity to give us a rating of 3* when your order from 10/11 at 5 PM was shipped on 12/11, with November 11 being a public holiday.
You opted for delivery via Mondial Relay and we clearly indicate on our site that the delivery times for this provider are 5 working days. Your package was delivered on 18/11, which is 4 working days after shipment.
The indicated times when choosing this provider were indeed respected
Best regards
Sophie
My order arrived incomplete: it was missing the set of 3 sieve tips 9371920 and the opaque white powder 9370001. This without a note or refund
I am sorry for this preparation error. Unfortunately, you did not contact us to inform us of this missing item, as it is of course a human error and not a calculated act, which is why there was neither note nor refund accompanying your package
I will proceed with the refund of these 2 missing references
best regards
Pretty decor but very expensive for the quality of the product
3 vials that arrived broken despite the nice packaging. And no response to my contact request since.
Delivery costs to Belgium are excessive
Phone staff very very friendly!! Unfortunately, the order did not arrive on time for the weekend event even though we had verified it with customer service. The carrier GLS does not deliver on weekends (which was not specified when ordering), plus the box arrived in poor condition (thankfully the products were not damaged).
Not very ergonomic
Disappointed not to have the envelopes with the cards
Item arrived broken despite correct packaging
Delivery quite long
Insufficient description / product packaging caused an error in my order
One of the boats arrived broken.
Announced deadline incorrect
Customer service ????? does not respond to information requests....(tracking of the shipment)
Delivery respected, very satisfied
Delivery time too long. Order placed on the 6th and delivery scheduled for the 16th