Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1 and 4 stars

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L
Llumbiarres J.
Rating: 1 out of 5
my order 03E025120Y still not received
DHL the message in German not understandable
let's not talk about [email protected] which is not up to par
quality 0 where is my package?
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Michel L.
Rating: 4 out of 5
The material corresponds to the need we had and was delivered within a very reasonable time
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Frank J.
Rating: 1 out of 5
I still have not received my item
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Christian D.
Rating: 4 out of 5
Satisfactory product. Delivery carried out correctly.
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G.e. K.
Rating: 4 out of 5
Seems to me a good web shop. I have no experience yet so I can't really recommend it, I should first buy a few more products.
But.. the first purchase was good/fine.
Best regards.
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Julien L.
Rating: 4 out of 5
Good price fast delivery
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Michel E.
Rating: 4 out of 5
Reliable and fast
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C S.
Rating: 4 out of 5
Very efficient service.
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Jean F.
Rating: 4 out of 5
Items conform
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Guy P.
Rating: 4 out of 5
Yes...but thank you for having a catalog in French or English. Thank you
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Tony C.
Rating: 4 out of 5
The service was good and the product arrived promptly considering international delivery and pandemic lockdown. I did get quite a lot of delivery info emails in German but they were usually accompanied by an English equivalent!
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Mari P.
Rating: 4 out of 5
unfortunately the item did not meet expectations, but the service and handling is good
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J W.
Rating: 4 out of 5
Good cushion fast delivery
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Kees V.
Rating: 4 out of 5
Fast service
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Martin C.
Rating: 4 out of 5
Very extensive range. Fast delivery.
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M.a. V.
Rating: 4 out of 5
fast delivery.
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Laurence H.
Rating: 4 out of 5
The deadline was respected and the product was in accordance with the description on the site. It's very good.
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Regina V.
Rating: 1 out of 5
The bracket does not stay in place falls out of the mouth
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Luc V.
Rating: 4 out of 5
for his communication
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Marja G.
Rating: 4 out of 5
Very correct, clear description and prompt delivery
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Jonathan G.
Rating: 4 out of 5
Easy to order and quick/efficient delivery
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Rjj V.
Rating: 1 out of 5
Received a different product than ordered. Worthless product. Cannot return it because it has been opened. The difference is small so not seen, but still they sent a wrong product. Weak and poor material. Absolutely useless. By the way: large price difference between the shops in different countries!!
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Response from SomniShop
Dear customer, we are sorry that you received the wrong product. We regret that you did not contact us so that we could solve this problem. Please send us an email at [email protected] with a photo of the wrong product. Or call us at: +31 74 8080 206
We will gladly send you the correct item free of charge.
M
Marco R.
Rating: 4 out of 5
Delivered as agreed
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Stefan F.
Rating: 4 out of 5
Great service, fast delivery, nice products.
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Donal C.
Rating: 1 out of 5
I still haven’t received delivery of my order !! What is happening ? [email protected]
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Response from SomniShop
Dear Mr. Collins

We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at: [email protected] so that we can quickly clarify your request.
H
Hans D.
Rating: 4 out of 5
good communication & correct delivery
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Marcel F.
Rating: 4 out of 5
Great purchase made, shipping was fine
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Martin M.
Rating: 4 out of 5
good product
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Carel R.
Rating: 4 out of 5
Wide range
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J. V.
Rating: 4 out of 5
It helps excellently
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A
Al
Rating: 1 out of 5
Having a customer service (a real one)
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Piet T.
Rating: 4 out of 5
fast delivery
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Roberto Z.
Rating: 4 out of 5
Good service, not fast but precise
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Thadee N.
Rating: 1 out of 5
respect delivery times or, if not possible, keep the customer informed. I have been waiting for the delivery of your product that I need for ten days.
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Yves C.
Rating: 4 out of 5
Very accessible site.
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Marc D.
Rating: 4 out of 5
Smooth delivery !!
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Christian V.
Rating: 4 out of 5
Wide choice and fast delivery
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Ruben F.
Rating: 1 out of 5
They promise to deliver the product to the customer within 3-5 days. We are now a week later and I have heard nothing more. And the tracking number is incorrect according to the DHL website, so my product seems to have disappeared from the earth.
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H
Hans V.
Rating: 4 out of 5
well handled, quick and careful
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Sybren S.
Rating: 4 out of 5
Product has now been delivered!
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