English 
Français 
Deutsch 
Nederlands 
F
Rating: 4 out of 5
delivery delayed due to problems related to COVID-19 but my package arrived well
Translated reviews
Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1 and 4 stars
Reset filtersG
Rating: 1 out of 5
not a word in French all in German
Translated reviews
G
Rating: 4 out of 5
Prompt delivery
Translated reviews
O
Rating: 4 out of 5
Excellent
Translated reviews
M
Rating: 4 out of 5
Fast delivery
Translated reviews
G
Rating: 1 out of 5
Delivery I have not received my order!!!
Translated reviews
H
Rating: 4 out of 5
Neatly delivered, only the first time as a package for which you had to stay home and the second time through the mailbox which could also be easy.
Unfortunately, my husband still snores....
Translated reviews
Unfortunately, my husband still snores....
K
Rating: 4 out of 5
Fast and compliant delivery
Translated reviews
C
Rating: 4 out of 5
fast delivery
Translated reviews
K
Rating: 4 out of 5
Had to wait a bit longer than expected. perhaps indicate on the site that it can take longer than 5 working days for international shipping
Translated reviews
Response from SomniShop
Dear customer,
We strive to deliver all orders as quickly as possible. Our team sent the package on the same day. You entered a foreign address as the delivery address which may cause the delivery to take a bit longer than our standard shipping time. We appreciate your understanding.
Team Somnishop
We strive to deliver all orders as quickly as possible. Our team sent the package on the same day. You entered a foreign address as the delivery address which may cause the delivery to take a bit longer than our standard shipping time. We appreciate your understanding.
Team Somnishop
R
Rating: 4 out of 5
Good items
Translated reviews
D
Rating: 1 out of 5
I order this on the 26/02/20 and it has yet to arrive. So I would point to the postal as an area for improvement.
Translated reviews
R
Rating: 4 out of 5
very good product but the delivery is way too long
Translated reviews
M
Rating: 4 out of 5
Delivery on time and product in line with my expectations.
A small remark: I would have appreciated a manual in French for setting up the straps of the bag
Translated reviews
A small remark: I would have appreciated a manual in French for setting up the straps of the bag
N
Rating: 4 out of 5
Compliant delivery
Translated reviews
K
Rating: 4 out of 5
well arranged
Translated reviews
B
Rating: 4 out of 5
Top customer service, fast delivery and interesting price quality
Translated reviews
D
Rating: 4 out of 5
Instructions should be written in English as well.
Translated reviews
M
Rating: 4 out of 5
Fast good delivery
Translated reviews
W
Rating: 4 out of 5
Very good service
Translated reviews
F
Rating: 4 out of 5
Speed of delivery.
Translated reviews
É
Rating: 4 out of 5
Very satisfied with the quality of your products
Translated reviews
J
Rating: 1 out of 5
no results, completely useless, stop offering nonsense
Translated reviews
T
Rating: 4 out of 5
Good service
Translated reviews
R
Rating: 1 out of 5
I still have not received my package... Left Germany on January 28, 2020?
Translated reviews
Y
Rating: 4 out of 5
Yes, that's right
Translated reviews
M
Rating: 4 out of 5
I found the product that suited me
Translated reviews
B
Rating: 4 out of 5
Quick processing of my order linked to perfect service.
Translated reviews
D
Rating: 4 out of 5
paAASDéAL
Translated reviews
G
Rating: 4 out of 5
Fast delivery of the order
Translated reviews
R
Rating: 1 out of 5
I have not received the item yet.
Translated reviews
B
Rating: 4 out of 5
Everything is ok
Translated reviews
P
Rating: 4 out of 5
Good price
Translated reviews
J
Rating: 4 out of 5
correct and fine handling
Translated reviews
A
Rating: 4 out of 5
well packaged
Translated reviews
J
Rating: 4 out of 5
Somnishop responded adequately. The package has been resent
Translated reviews
Response from SomniShop
Dear customer, unfortunately the correct delivery address did not come through to us (house number incorrect) and therefore the package was returned. We have now sent you a new package.
C
Rating: 4 out of 5
Delivery not that fast, but it arrived!
Translated reviews
J
Rating: 1 out of 5
Item canceled one day, the next day I was informed that it had already been shipped
Translated reviews
Response from SomniShop
Dear customer, thank you very much for your review. We always try to ship our orders as quickly as possible, usually directly the next morning. Unfortunately, there was some overlap between your cancellation and the distribution. Please return the package to us and we will immediately refund your payment.
Team Somnishop NL
Team Somnishop NL
I
Rating: 4 out of 5
Very good service, after placing my order online I realized I had not requested the right size. I quickly received a response and the correct size. The only thing is; do not forget to add 27.10 CHF for Swiss customs. Regarding the mask, for me it is more comfortable to wear and adjust, softer at the nose level, and the adjustment of the strap. The noise is almost identical to the other one I had, but I am very sensitive to noises for sleeping.
Translated reviews