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R
Rating: 4 out of 5
serious site
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Delivery could be faster.
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J
Rating: 4 out of 5
Order process correct, despite a small delay in delivery
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M
Rating: 1 out of 5
I have enough of an overbite that the product is unusable for me. This could've been avoided had sufficient guidance been given when I tried the suggested fitting test by biting a piece of cardboard.
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S
Rating: 1 out of 5
Unusable. Comes off every night without exception even though I put it on exactly as recommended. Ineffective and therefore useless! They refused the return and refund because it was used... You test something that doesn't work but no refund because you tested it... To be avoided at all costs!!!!
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P
Rating: 4 out of 5
Fast and serious shipping.
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S
Rating: 1 out of 5
I am waiting for the refund for the return made two weeks ago!
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M
Rating: 1 out of 5
Hello,
I would have loved to give you my opinion on the service and the product but despite the fact that DHL claims to have delivered the package on 29/12/25 in my mailbox, the package remains untraceable including with neighbors.
For now, I am waiting for your reaction as I paid €53.94 for nothing.
Thank you for your help and understanding.
Michèle MACCHI
Order 09T271366Y
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I would have loved to give you my opinion on the service and the product but despite the fact that DHL claims to have delivered the package on 29/12/25 in my mailbox, the package remains untraceable including with neighbors.
For now, I am waiting for your reaction as I paid €53.94 for nothing.
Thank you for your help and understanding.
Michèle MACCHI
Order 09T271366Y
B
Rating: 1 out of 5
The product does not seem to work properly... can I return it and hope for another copy?
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K
Rating: 4 out of 5
Not fast
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F
Rating: 4 out of 5
was easy to order and quick delivery
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S
Rating: 1 out of 5
Order shipped promptly but was returned to Somnishop without even leaving Germany, due to the package being damaged. Somnishop blamed this on the courier, though had the package been packed well it would have not got damaged beyond repair during shipping. Please package items well enough to survive international shipping.
Refund was arranged after contacting Somnishop by email, they did not answer the phone over multiple days. Refund took over a week to arrive (over Christmas which excuses this a little)
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Refund was arranged after contacting Somnishop by email, they did not answer the phone over multiple days. Refund took over a week to arrive (over Christmas which excuses this a little)
G
Rating: 1 out of 5
the order arrived very late with us, we had to wait a long time!!!
I won't order anything here anymore
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I won't order anything here anymore
C
Rating: 4 out of 5
good product
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L
Rating: 4 out of 5
product delivered by post easy to use
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G
Rating: 4 out of 5
Good service, good product quality. One downside: what a shame that you can't try the t-shirts in a store!
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P
Rating: 4 out of 5
Good products and fair prices.
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R
Rating: 4 out of 5
Cool... it was quick. Good value for money.
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P
Rating: 4 out of 5
Good service.
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C
Rating: 1 out of 5
I have a problem with your shipment, how can I let you know, please?
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J
Rating: 1 out of 5
I received size S, to compare I ordered the set of three sizes...
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M
Rating: 4 out of 5
Fast delivery.
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H
Rating: 4 out of 5
good prices and fast delivery
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F
Rating: 4 out of 5
Size really large, (take 2 sizes down) the inflatable cushion floats in the pocket. Delivery problem. But quality product.
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A
Rating: 4 out of 5
I had to wait a whole week,
A CPAP item should be faster, luckily I have a spare mask otherwise it would be bad or impossible for other people to sleep
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A CPAP item should be faster, luckily I have a spare mask otherwise it would be bad or impossible for other people to sleep
P
Rating: 4 out of 5
Very good item! Delivery time long compared to what was announced.
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G
Rating: 1 out of 5
First delivery went wrong and only action after my reminder. Meanwhile, the second attempt has also not been delivered yet.
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R
Rating: 1 out of 5
I still haven't received the refund for my returned belt.
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J
Rating: 1 out of 5
I have com
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A
Rating: 4 out of 5
& trace not
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J
Rating: 4 out of 5
Good quality
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T
Rating: 4 out of 5
Works fine
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W
Rating: 1 out of 5
Worthless idiots they are
Worthless idiots they are, I received an unsealed mouth nose mask I wanted a nose mask, so I returned it neatly, Got a little later after my insistence an email that they do not accept it and return it. It had been opened, I indicated that I received it like this, but I am a liar according to the company. The package kind of arrived, Broken box mask read everything thrown in the box, I have now taken photos and sent them and closed the box well and now I get the threat that they will send it one more time or they will throw it away, 14
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Worthless idiots they are, I received an unsealed mouth nose mask I wanted a nose mask, so I returned it neatly, Got a little later after my insistence an email that they do not accept it and return it. It had been opened, I indicated that I received it like this, but I am a liar according to the company. The package kind of arrived, Broken box mask read everything thrown in the box, I have now taken photos and sent them and closed the box well and now I get the threat that they will send it one more time or they will throw it away, 14
G
Rating: 4 out of 5
Fast delivery
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P
Rating: 4 out of 5
Product conforms and does the expected job.
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P
Rating: 1 out of 5
Worthless company, very bad service, I have been made 150 euros lighter, you hear nothing from them anymore, I think I will take a day off to go there to get my money back, going through the court would cost much more, really a shame for the retailers.
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D
Rating: 4 out of 5
Evidently good quality, but I can’t begin to imagine how you justify such a high price!
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S
Rating: 4 out of 5
Nothing to say about the cavity, very good product, fast delivery
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G
Rating: 4 out of 5
I have no comparison
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F
Rating: 1 out of 5
The teeth can't hold it because it is very soft. I damped it in the bin immediately
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