Customer reviews of SomniShop

8,6 /10

Based on 3 020 published reviews

5 1 962 65% 4 591 20% 3 147 5% 2 93 3% 1 227 8%

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1 and 4 stars

Reset filters

Didier 9.

Published on 20/08/2025 à 13h22

Product delivered quickly and properly protected for transport

Translated reviews

Tony M.

Published on 18/08/2025 à 19h25

I am 100% confident that nobody actually uses these. £120 FOR A PIECE OF PLASTIC with a NO RETURNS POLICY!!! It is absolutely 100% not possible that you can sleep for 7 hours with this massive piece of hard plastic around your teeth. So angry with myself that I bought this. £120!!!!

Translated reviews

Gilles P.

Published on 12/08/2025 à 08h52

I have not received my order that I paid for. I will initiate legal action.

Translated reviews

Hubert

Published on 10/08/2025 à 22h21

Precise information.

Translated reviews

Jan G.

Published on 08/08/2025 à 09h12

The delivery took a bit longer than indicated (5 instead of 2-3 working days) but no complaints.

Translated reviews

Patricia M.

Published on 22/07/2025 à 10h08

Everything went well

Translated reviews

Marco

Published on 18/07/2025 à 11h43

Nothing to report . .

Translated reviews

Mehand M.

Published on 07/07/2025 à 20h36

I can't even find my last purchase on your site !??

Translated reviews

Andy W.

Published on 30/06/2025 à 13h30

I have been waiting for 6 weeks for the delivery of my product and still nothing. There is no tracking number and there has been nothing left in my letter box to say someone has tried to deliver. Please can you investigate this and sort this out. Thank you.

Translated reviews

Nathalie P.

Published on 20/06/2025 à 10h16

Order placed on the site. Payment debited immediately. Package supposedly delivered a week later but never arrived. 140 € lost!

Translated reviews

Dennis S.

Published on 16/06/2025 à 13h09

Excellent product

Translated reviews

Marcel G.

Published on 12/06/2025 à 09h38

My order 09T169848B from 03/06/2025 is still at the Post Office. I am leaving for 8 days and will not be there to receive it. Fortunately, I just received my package. The inconvenience does not come from SomniShop

Translated reviews

James T.

Published on 11/06/2025 à 15h57

Product never arrived, lots of emails sent to try and resolve and nothing sorted. Wouldn't recommend.

Translated reviews

Wesley D.

Published on 10/06/2025 à 14h04

Horrible to deal with, received an empty box. Avoid.

Translated reviews

Chantal A.

Published on 30/05/2025 à 16h12

Speed of sending. No problem ordering.
We know these products as we use them regularly against apnea. They are very good.
I still find that the prices are a bit high.

Translated reviews

Dave H.

Published on 22/05/2025 à 10h27

Just been charged over £100 in customs charges.

Translated reviews

Bert V.

Published on 20/05/2025 à 09h29

Nice product, practically usable

Translated reviews

Dominique J.

Published on 07/05/2025 à 12h37

Product not received!

Translated reviews

Pascalg72

Published on 16/04/2025 à 14h26

Order delivered quickly and effective product.

Translated reviews

Ben M.

Published on 02/04/2025 à 11h33

Neatly delivered

Translated reviews

Rudolf E.

Published on 24/03/2025 à 09h24

I’m happy.

Translated reviews

Michelle G.

Published on 21/03/2025 à 12h53

Great

Translated reviews

Darren S.

Published on 19/03/2025 à 13h23

Fast delivery. The MAD device bands were too small. I'm told to contact the manufacturer.

Translated reviews

W Y.

Published on 18/03/2025 à 09h34

Order placed on 28 Feb 2025. But the product - cleaning tablets do not ship yet (18 Mar 2025). Have committed to ship last week but no response as of today. No proactive update.

Translated reviews

Nico

Published on 10/03/2025 à 11h17

Good services

Translated reviews

Jean-Pierre B.

Published on 07/03/2025 à 11h37

Delivery quite fast, package in good condition. Good product.

Translated reviews

Nicolas V.

Published on 04/03/2025 à 13h01

Product conforms to my order but I will not order again because the amount of plastic for the packaging is huge. Hence the poor rating. We won't get by with methods like that. I can provide you with a photo and you will see that it is nonsense. They sent me 3 small nasal dilators in 3 different full plastic packages. I do not understand this stubbornness to use such rubbish. I would order again if the packaging methods change. Too bad because the product is great.

Translated reviews

Sandrine D.

Published on 03/03/2025 à 12h16

Package never received. And I have not been refunded.

Translated reviews

Rene K.

Published on 01/03/2025 à 13h30

Somnishop is my home supplier for all my CPAP supplies

Translated reviews

Jan L.

Published on 26/02/2025 à 10h26

Nice webshop well organized

Translated reviews

James S.

Published on 24/02/2025 à 19h38

I was recommended this product after doing a sleep test but turns out to be a terrible product. Followed the instructions to set mould to my mouth and it didn’t work therefore the mouth guard becomes completely useless.
I ordered from the UK directly from their website and had to pay additional taxes for the delivery therefore even more disappointed.
Instructions are extremely difficult to read, not sure how someone not used to watching YouTube videos would know what to do.
I would be very careful when ordering this.

Translated reviews

Published on 19/02/2025 à 12h23

I didn't realize I was buying a product from outside of the UK. Maybe I should've looked a little deeper as the delivery price was expensive. However, as the prices are in pounds sterling, and the site has a UK email address, I didn't realize. I think it should be made clearer on the home page.
I bought a trial package in addition to the product and have experienced very good, prompt customer service. A refund has been actioned immediately and I look forward to receiving it.

Translated reviews

Patrick Z.

Published on 12/02/2025 à 13h09

So far so good
Product

Translated reviews

Christian B.

Published on 12/02/2025 à 11h29

Try to turn in bed with

Translated reviews

Roland

Published on 31/01/2025 à 11h15

Order placed on 05/01 and not yet received on 31/01

Translated reviews

Christian C.

Published on 30/01/2025 à 10h23

The anti-rolling t-shirt on the back is ineffective. I still end up on my back and continue to snore

Translated reviews

Miguel

Published on 27/01/2025 à 12h58

Reasonable price and good service

Translated reviews

Pascal G.

Published on 24/01/2025 à 13h06

Very good service and reasonable price. I would have preferred to be able to buy this product individually.

Translated reviews