Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1 and 4 stars

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Bernard
Rating: 4 out of 5
Good quality t-shirt, good effectiveness. However, it seems to me that the sizes correspond to good beer drinkers who are a bit chubby. I usually take size L or XL. I ordered the smallest size (S) and it's still too big, the inflatable ball slips in the back.
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Ian C.
Rating: 1 out of 5
Website looked to be English, but did not advise shipping was from Germany and would incur customs charges. Contacted company who just pointed at FAQs and blamed Brexit. No hint of apology. Was landed with a £40 customs and handling charge. Please beware - their prices are cheap, but not all that it seems!
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Nicole F.
Rating: 1 out of 5
I still haven't received my sausage t-shirt. The amount has been charged and my t-shirt was said to be delivered by GLS. But no, still nothing 3 weeks later. Should I give up on it?
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Argus R.
Rating: 1 out of 5
I didn’t receive my order
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Brendan S.
Rating: 4 out of 5
Prompt delivery, no fuss
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Bart N.
Rating: 4 out of 5
fine web shop
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Michel L.
Rating: 1 out of 5
Hello
At this time I still haven't received my order from 19/12/2024 can you imagine my satisfaction? Moreover, no information on the tracking of my DHL order more flashy than effective. Very negative evaluation. I hope for a very soon delivery.
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Vasile G.
Rating: 1 out of 5
The guard was somehow difficult to mould, they don't say if not hot enough, will not mould on your teeth. If too hot, it burns your tongue and gums. After several tries, it moulded better. But this does not relieve from snoring at all, test and confirmed by my partner, with video recording.
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Hilde O.
Rating: 4 out of 5
Everything was handled very smoothly. Only a pity that the attachment is completely in French.
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Helen P.
Rating: 4 out of 5
Product and price really good but tracking is terrible. Had to contact supplier to be told it was in customs waiting to clear and any further charge would have to be paid, still checked daily with no further information and it just arrived. Maybe a tweak in the shipping info
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Alain L.
Rating: 4 out of 5
Perfect
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Gaëlle G.
Rating: 1 out of 5
still nothing received
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Jean-Claude V.
Rating: 1 out of 5
I have not received my last order !!!!!
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Micha M.
Rating: 1 out of 5
Product not delivered. Little help from customer service. Very poor for a medical product.
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Abdelmadjid S.
Rating: 1 out of 5
I have never received my order until today, the email follow-ups have no response, the service does not speak French, it's a shame I lost more than 75€
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Cindy D.
Rating: 4 out of 5
Fast, correct delivery
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Mathilde B.
Rating: 1 out of 5
I have never received my products or a refund
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Roger P.
Rating: 1 out of 5
The Somnipack, T shirt with inflatable support is not suitable from an Osteopathic point of view. If you are asleep and roll on to the pack the pack is not supportive enough and should be longer. Support needs to be the length of the spine otherwise the muscles are not relaxed when asleep, and will cause headaches and back pain. This has been my experience. On a good point the quality of the material used for the T shirt is very good.
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Régis R.
Rating: 1 out of 5
The product does not work
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De F.
Rating: 1 out of 5
Product impossible to wear
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Blaise
Rating: 4 out of 5
Quality products at affordable and effective prices
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Lionel F.
Rating: 4 out of 5
good product
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Olivier L.
Rating: 4 out of 5
Very professional site: fast delivery and good quality product
The explanations for choosing the vest size could be more detailed
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Wiechert
Rating: 4 out of 5
Delivered quickly. Solid and pleasant pillow, only the bottom could be a bit rougher.. it falls out of bed at my headboard during the night.
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Ingrid S.
Rating: 4 out of 5
Unfortunately had to return because I really can't lie on it. Still waiting for receipt confirmation.
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Gert-Jan P.
Rating: 1 out of 5
Product not received, no problem-solving ability from customer service.
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V.l.
Rating: 1 out of 5
Anti-snore pillow bought, €95...doesn't work, returned with return form within 30 days. Still haven't received money back after 3 weeks. No responses to 2 emails.
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Chela
Rating: 4 out of 5
Now placed an order for the 2nd time. Was well packaged, arrived quickly. The products are as described and look good. The quality is also good. So far nothing to complain about.
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Thierry P.
Rating: 1 out of 5
Ordering an item for 137.- and then having to pay the postman an amount of 30.70 as customs fees should be clearly mentioned on the site! One does not suspect while on the site that it is not in Switzerland.
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Helen
Rating: 1 out of 5
The product does not work. Neither mouthpieces fit, and so snoring continues. The company would not give money back, even though the product does not work. Disappointed.
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Laura G.
Rating: 1 out of 5
Package never received, marked delivered but never received...
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Gertjan V.
Rating: 1 out of 5
Anti-snore brace ordered, paid, but never received. Nr 070167190J
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Dick K.
Rating: 4 out of 5
Good product but a Dutch manual should be included for a medical product
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Thevicster82
Rating: 4 out of 5
Better price than in the UK, however I wasn't expecting customs charges of £58 on top of my order.
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Regine G.
Rating: 1 out of 5
Indicated size inappropriate, ineffective product.
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M.g
Rating: 4 out of 5
Correct.
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Dogan D.
Rating: 1 out of 5
Ordered almost a month ago, still haven't received anything
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Jonathan L.
Rating: 1 out of 5
I still haven't received my order
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Richard F.
Rating: 1 out of 5
The UK import tax was not paid, so I had to pay over £40.00 to get the goods released to me. Can I have reimbursement for this cost?
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Enoch P.
Rating: 1 out of 5
Wasted my money and time!!!
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