Customer reviews of SomniShop

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 1 and 4 stars

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C
Charles
Rating: 1 out of 5
The quality of the pillow being quite mediocre and its price, quite high, I think I can say that I am quite disappointed
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P
Peter W.
Rating: 4 out of 5
Takes some getting used to. but good
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Vincent R.
Rating: 1 out of 5
Impossible to find the contact details or the means to return an item that does not fit
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Luc R.
Rating: 4 out of 5
Interesting offer but big delivery problem
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Ina W.
Rating: 1 out of 5
Cannot share my experience because I still haven't received it
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M
Maxime
Rating: 4 out of 5
Good service, better to order on your site than on Amazon (I have already had delivery issues).
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U
Umanu31
Rating: 4 out of 5
Item ordered on May 6 and received on the 14th which is rather long for a simple mask cushion.
However, I have nothing to say about the quality of the service. The package was well prepared and the item well packaged.
I received emails at each stage of the order and delivery.
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H
Hm
Rating: 1 out of 5
The product moves the teeth..
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M
Marie P.
Rating: 1 out of 5
Does not work
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Armando F.
Rating: 1 out of 5
I have a
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R
René
Rating: 4 out of 5
Good web shop, clear. Fast shipping. Only with questions, by phone or email, after 2 weeks still no response received. I find that a shame, because the web shop looks professional.
Product, Contour CPAP Pillow 2.0 is good. It is true that it is a bit harder but I haven't slept a minute less because of it.
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P
Philippe M.
Rating: 1 out of 5
Customs fees not mentioned in the order. The device is more of a gadget than an orthodontic appliance
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Kenneth N.
Rating: 1 out of 5
I have not seen my order. Still not arrived.
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C
Chris G.
Rating: 4 out of 5
Simple order process and quick delivery
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R
Ramon
Rating: 4 out of 5
Shipping takes a bit longer than you are used to (a few days instead of next day delivery), otherwise just neat and good.
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J
Janeth C.
Rating: 4 out of 5
Fast delivery, easy to use, it reduced my snoring moments and dramatically decreased the volume of my snoring, less of my epic snores, and my mouth is not anymore dry and sore in the morning. More rest and sleep for me.
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P
Paul R.
Rating: 4 out of 5
Very good.
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F
Frank
Rating: 4 out of 5
Reliable delivery
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Patrick H.
Rating: 1 out of 5
I get a code from DHL that is not recognized by DHL. What now?
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T
Tanvir R.
Rating: 1 out of 5
Poor Customer Service.
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Zachery S.
Rating: 1 out of 5
I never received the item.
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H
Hans D.
Rating: 4 out of 5
Not too expensive, but it's a pity it took 4 days to arrive, it was worth the wait
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G
Giel D.
Rating: 4 out of 5
Everything delivered as agreed
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D
Darren B.
Rating: 1 out of 5
Item never arrived
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B
Bart N.
Rating: 4 out of 5
Delivered as requested
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John F.
Rating: 1 out of 5
This product did not work for me
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F
Frederik A.
Rating: 4 out of 5
Fast delivery, fits perfectly
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G
Geen
Rating: 1 out of 5
Product does not meet the description at all
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C
Chris P.
Rating: 1 out of 5
I've already started a complaint with them directly.
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B
Bas
Rating: 1 out of 5
Shipment never arrived.
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J
Jamie B.
Rating: 1 out of 5
DO NOT USE THIS COMPANY. E-commerce websites should be transparent in disclosing the origin of goods and any potential customs duties. This website does not easily show such information and with local domains (.co.uk) and local customer service numbers it deceitfully portrays a UK based company which is not the case. I was stung for import duties and VAT on top of the high price already paid, disgusting service, spread the word and be warned to use other suppliers of CPAP equipment.
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H
Hein D.
Rating: 1 out of 5
I have a wider jaw and therefore there is about 7 mm of excess material on both sides on the inside. This makes the brace so uncomfortable that I can't get used to it. I am looking for a fully customized brace.
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M
Marie-Paule M.
Rating: 4 out of 5
everything went well.
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Andrew H.
Rating: 1 out of 5
Delivered promptly but after following instructions to mould correctly device would not stay in place. With my mouth closed almost impossible to breathe unless you can breathe through your nose all the time. When I opened my mouth to breathe the device would fall out. I have found a much better mandible available for a fraction of the price.
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Peter H.
Rating: 4 out of 5
Easy to use, slightly uncomfortable though seems to improve air flow
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V
V
Rating: 1 out of 5
I still haven't received the package, called and emailed you and got no response. Very disappointed due to the importance of this.
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L
Louis F.
Rating: 4 out of 5
fast shipping
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P
Phl
Rating: 4 out of 5
Fast delivery, effective products
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Philippe T.
Rating: 4 out of 5
The product was well packaged and instructions are very detailed. I have started using the mouth guard for 2 days now and so far snoring seems to be reduced. To be confirmed.
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Lionel L.
Rating: 4 out of 5
Very good, fast delivery, I only regret the absence of an assembly manual in French.
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