English 
S
Rating: 5 out of 5
Item was good, and came on time
Customer reviews of SomniShop
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 1 015 published reviews
Summary of reviews
The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.
Reviews 1 and 5 stars
Reset filtersT
Rating: 1 out of 5
Appalling service, 3-5 day delivery given at time of placing order. Currently 18 days and still no sign of it being delivered, order sent to Austria. Apologetic email received after I emailed the support line but nothing done to resolve the lack of delivery - advised just to wait until it arrived. Follow up email blocked by Sommni system. Very disappointing.
R
Rating: 5 out of 5
Simple to order, has a wide range of part for masks.
E
Rating: 5 out of 5
velmi spokojená
L
Rating: 1 out of 5
Haven’t received it 2 weeks after ordering
F
Rating: 5 out of 5
Excellent and quick delivery!
G
Rating: 5 out of 5
A great idea and stops my husband’s apnea.
J
Rating: 5 out of 5
Excellent product.At last I
A
Rating: 1 out of 5
Not the best, borderline unusable. The sales practice is also a little opaque. Missed that you need to pay extra to be able to return after trying. Disappointed, that I can't use it and it cost a ton. Very professional looking brand otherwise.
A
Rating: 5 out of 5
Fast dispatch, item arrived super quick all the way from the us to uk, would use somnishop again.
K
Rating: 5 out of 5
Fast & efficient ordering process and delivery.
K
Rating: 5 out of 5
I am pleased with the service, although
it was not delivered to my address
it was not delivered to my address
A
Rating: 1 out of 5
Poor product. Uncomfortable, overpriced and not useable. It's basically the same as the cheaper bite/mould models, but far more expensive, the gel goes hard and lumpy or doesn't set properly so like sticking your teeth in some gloop,
or between a piece of granite. The most uncomfortable and overpriced anti-snore device I've ever purchased. Like having a horses bit stuck in your mouth or being gagged, rather than a comfortable mouth piece. I wont be purchasing again and kick myself for not taking out the refund package. £130 for a bit of hard plastic. Hugely dissapointed in this.
or between a piece of granite. The most uncomfortable and overpriced anti-snore device I've ever purchased. Like having a horses bit stuck in your mouth or being gagged, rather than a comfortable mouth piece. I wont be purchasing again and kick myself for not taking out the refund package. £130 for a bit of hard plastic. Hugely dissapointed in this.
T
Rating: 5 out of 5
Excellent service,shall use them again .Thank you.
J
Rating: 5 out of 5
Great service
J
Rating: 5 out of 5
Arrived quickly, happy to use again.
H
Rating: 5 out of 5
Fast, efficient and reliable. Product well packaged
M
Rating: 5 out of 5
Always quick delivery and great price. Excellent communication and customer service
L
Rating: 5 out of 5
Fast delivery.
A
Rating: 5 out of 5
Excellent pricing, the mask has been a game changer
K
Rating: 5 out of 5
Great pricing and quick delivery.
Product as described and put to use straight away
Product as described and put to use straight away
M
Rating: 5 out of 5
Great price and service, no issues at all
I
Rating: 1 out of 5
Ordered a mask, but it hurt my face and the pipe kept falling off in the night and now they are now refusing to accept the return even the though thebproduct isnt up to scratch
B
Rating: 1 out of 5
not comfortable in the mouth, don’t waste money on this
P
Rating: 5 out of 5
Very good pleased with my order i love the product's I bought and a very quick delivery thank you
V
Rating: 1 out of 5
Read feedback
S
Rating: 5 out of 5
Very good service, excellent prices and good delivery, great comms all through the process, would not hesitate to use again.
M
Rating: 5 out of 5
Excellent service from this vendor. Arrived on schedule and exactly as described. Will use this vendor again.
O
Rating: 5 out of 5
Competitive price and efficient service
M
Rating: 1 out of 5
I have enough of an overbite that the product is un-usable for me. This could've been avoided had sufficient guidance been given when I tried the suggested fitting test by biting a piece of cardboard.
J
Rating: 5 out of 5
Fast delivery, good quality products
L
Rating: 5 out of 5
Very good price and the service was hassle free
M
Rating: 5 out of 5
Despatched as promised, slight delay with courier, but tracking ensured I was informed and aware. No hesitation in using again
M
Rating: 5 out of 5
They had what I needed is stock and shipped pretty promptly. Pricing was good and product delivered well packed and intact. Very pleased with the service and will order again.
S
Rating: 5 out of 5
Great service , kept up to date with delivery information and delivery was really quick
G
Rating: 5 out of 5
Great service as usual
S
Rating: 1 out of 5
Order shipped promptly but was returned to Somnishop without even leaving Germany, due to the package being damaged. Somnishop blamed this on the courier, though had the package been packed well it would have not got damaged beyond repair during shipping. Please package items well enough to survive international shipping.
Refund was arranged after contacting Somnishop by email, they did not answer the phone over multiple days. Refund took over a week to arrive (over Christmas which excuses this a little)
Refund was arranged after contacting Somnishop by email, they did not answer the phone over multiple days. Refund took over a week to arrive (over Christmas which excuses this a little)
R
Rating: 5 out of 5
Very courteous lot, fast delivery
F
Rating: 5 out of 5
Well done
B
Rating: 5 out of 5
Excellent value and service!