Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1 and 5 stars

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Naomi

Published on 30/12/2022 à 17h10

This company supplied us with the dental products which were out of stock in UK. Excellent communication and delivery time ok.

John S.

Published on 28/12/2022 à 09h29

very quick delivery.

James R.

Published on 27/12/2022 à 14h17

Item delivered fast and great updates

D P.

Published on 23/12/2022 à 09h28

Great customer service. Delivery came promptly and packed really well. I will continue to use their services.

Seán C.

Published on 21/12/2022 à 12h18

Product arrived on time and as described.

Pat S.

Published on 20/12/2022 à 14h35

Order still not received despite confirmation on 5th December 2022 that order was complete and had been shipped. I Emailed on 10th December with query as tracking was not working on link provided . Confirmed by vendor that delivery was imminent with new tracking link, this has been showing for over a week that purchase is in Ireland/ no sign of delivery date 😡

CHARLES R.

Published on 17/12/2022 à 10h56

Great products and service

Liz K.

Published on 14/12/2022 à 15h05

Items dispatched from Germany by DHL. Delivered in UK by Parcel Force.

Grace E.

Published on 13/12/2022 à 14h57

I never received my item and still haven’t received my refund.

Robert C.

Published on 09/12/2022 à 14h07

Great service highly recommended

Colin R.

Published on 07/12/2022 à 13h10

Excellent pricing and service.

Pete C.

Published on 03/12/2022 à 09h02

Ordered wrong size but terms & conditions state unable to return if bag seal broken. Not sure how you're supposed to find out it's the wrong size without taking it out of the package though. Poorly described on website.

Mervyn G.

Published on 30/11/2022 à 15h06

All fine

Russell P.

Published on 23/11/2022 à 09h52

Excellent service

Cormac C.

Published on 22/11/2022 à 13h46

Why can i not buy the products from the German website?

Mark W.

Published on 22/11/2022 à 13h33

I was diagnosed with mild sleep apnoea and to prevent this along with snoring when lying on my back I purchased the Somnipax shirt (T shirt) with roll foam. It works brilliantly prevents me from rolling onto my back for a better nights sleep And prevents me waking up at the household. I would recommend that you go one size small for a tight fit. T-shirts are made of good quality cotton and comfortable to wear.

Stuart M.

Published on 22/11/2022 à 13h06

Initially I was concerned by some negative feedback left by previous Customers. All i can say is that this mask is far superior to any mask i have had. The seal is great, no annoying leaks while asleep either.

Nathan

Published on 22/11/2022 à 09h06

Cannot fault service at all. Had a couple of queries before purchase which were answered very quickly. Delivery from Germany to the UK only took a couple of days.

Absolutely first rate folks. Will definitely be using them again.

Mick S.

Published on 21/11/2022 à 23h58

Excellent value and service to Ireland

Helen S.

Published on 17/11/2022 à 01h54

Very happy with my new mask

Balazs D.

Published on 08/11/2022 à 20h03

The received product is not usable. Customer service does not respond to any inquiry.

Sharon P.

Published on 08/11/2022 à 14h37

Easy to use website and delivery to door as promised.

James H.

Published on 08/11/2022 à 14h26

Both.

Mark G.

Published on 02/11/2022 à 11h37

Item arrived on the date stated. Used for two weeks now with some success.

Gwyneth L.

Published on 26/10/2022 à 15h52

Good value and good service

James B.

Published on 26/10/2022 à 12h18

Great service and prices, thanks SomniShop will definately buy from you again soon.

Fredrik S.

Published on 25/10/2022 à 16h44

Awesome service!

Selwyn A.

Published on 25/10/2022 à 13h23

Very good price compared to other suppliers, and delivery was quick and hassle free.

Francisco M.

Published on 21/10/2022 à 13h10

Great service

Dawn R.

Published on 21/10/2022 à 11h14

Good price, goods ordered and arrived before expected. Kept informed at all stages by online tracking

Mark S.

Published on 19/10/2022 à 12h50

Product was sub standard.

Andy F.

Published on 19/10/2022 à 11h12

Great product, solved my sleep apnea problem.

Terence M.

Published on 13/10/2022 à 12h56

Good service

Jill B.

Published on 06/10/2022 à 12h40

Prompt service

Jane R.

Published on 05/10/2022 à 12h30

Not worth the price.. Could have got cheaper if i looked around...

Christina C.

Published on 04/10/2022 à 18h27

Great service, goods arrived well packed and on time. Regular updates on progress of order

Luigi C.

Published on 04/10/2022 à 12h09

It was not clear that the shipping was going to take place from the Uk or from the EU, since the website indicated both as available. Only after paying the order it was clear that shipping took place from the EU by DHL, to the UK delivery address. The cost for just a handful of sleep apnoea air filters was exorbitant. Ordinary post would have been sufficient. Or give a choice . Please be guided.
Thank you. Luigi Cassar Manghi

Martyn P.

Published on 29/09/2022 à 13h42

Great products and decent delivery times

David G.

Published on 27/09/2022 à 11h22

Returned a faulty product and the replacement sent also does not work as the supplied instructions say it should.

Peter M.

Published on 26/09/2022 à 16h15

Great service , best MAD ever