Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1 and 5 stars

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Wayne F.

Published on 27/05/2020 à 12h00

Definitely

Karen

Published on 22/05/2020 à 12h42

Simple website, goods arrived promptly.

Rolandas

Published on 14/05/2020 à 12h21

Quick, professional service. Information provided is excellent. Products superb.

sheila P.

Published on 13/05/2020 à 11h54

Great service good product

John C.

Published on 13/05/2020 à 06h05

Good information to help select most appropriate product

Deborah D.

Published on 12/05/2020 à 20h17

Quick delivery. Excellent product that was easy to mould to the correct fit with clear instructions. The jaw correction pallet works better for my husbands Sleep Apnoea than the many we have had from the NHS.

Pauline A.

Published on 06/05/2020 à 18h03

speedy delivery. Item as required.

Donal C.

Published on 05/05/2020 à 13h49

I still haven’t received delivery of my order !! What is happening ? [email protected]

Response from SomniShop

Dear Mr.Collins

We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at : [email protected] so that we can quickly clarify your request.

Paul D.

Published on 30/04/2020 à 11h22

Easy ordering, swift despatch, well-packaged product

Steven O.

Published on 28/04/2020 à 10h40

Fast service, prices could be lower for some products, and responsive to emails! Perhaps there could be a wider range of nasal dilators to choose from but the ones available are good for trying out!

Yan H.

Published on 02/04/2020 à 23h32

Excellent service, keep it up!

Nick S.

Published on 28/03/2020 à 14h47

fast delivery - my order came through quickly.

KOON W.

Published on 18/03/2020 à 10h19

Speedy service, item purchased was well packed

Jacqueline B.

Published on 06/03/2020 à 13h09

Delivery fast.

Duncan G.

Published on 06/03/2020 à 09h39

I order this on the 26/02/20 and it has yet to arrive. So I would piont to the postal as an area for improvement.

Bridget M.

Published on 22/02/2020 à 14h16

Yes very easy to use and very prompt with delivery

Gwyneth L.

Published on 12/02/2020 à 15h32

Decent price and works for me

Easy to use and prompt delivery

Easy to use

Imre T.

Published on 07/02/2020 à 15h06

Absolutely.

Ted G.

Published on 06/02/2020 à 19h42

Good pricing, service, and communication.

Michael T.

Published on 05/02/2020 à 12h20

Good product offering, easy ordering process, quick delivery, quality product.

Margaret D.

Published on 04/02/2020 à 13h17

It took a little long to get here but it was coming from Germany so I cut the company some slack.
I am on my second mouthpiece with reorders for bands. It is the only product that fits my mouth! I wish the mouth pieces lasted longer. I realize that there is built in Obsolescence so people reorder. That makes me kinda sad. But there is nothing I can do about it and I see the logic of it from a business standpoint.

GARY E.

Published on 30/01/2020 à 23h19

Good service and very happy with the quality of the product I purchased.

michael C.

Published on 30/01/2020 à 10h35

Order tracking was excellent

Richard S.

Published on 28/01/2020 à 12h42

I have not received the item yet.

Danny H.

Published on 16/01/2020 à 11h36

Very fast delivery

Pavol C.

Published on 16/01/2020 à 08h01

Fast delivery

Håvard L.

Published on 28/12/2019 à 09h03

Fast delivery.

Angela L.

Published on 20/12/2019 à 16h18

Certainly!!

Jacqueline B.

Published on 26/11/2019 à 13h07

Great service. Goods always received promptly without damage.

Gordon M.

Published on 01/11/2019 à 12h28

Product did not yet arrive. Why??

Response from SomniShop

Dear customer, we've shipped your order the very next day. Please take into account that we ship from Germany and that a delivery to Australia usually take up to 10 business days. Your order should arrive this week, if not then please contact our customer service.

Team SomniShop

Paul N.

Published on 24/10/2019 à 12h01

good pricing and speedy delivery

Harold K.

Published on 15/10/2019 à 14h01

Had good communications when my package was delayed during the shipment.

Sue Y.

Published on 15/10/2019 à 09h48

Very happy with the retail experience.

Cathy H.

Published on 05/10/2019 à 01h07

Goods arrived late. Somnishop were open to further action. The product is excellent and I was able to breath freely when using the device.

Ann-Marie H.

Published on 30/09/2019 à 08h58

I ordered a mask from Somnishop it came to Ireland quicker than stated.. Also an interesting information booklet enclosed all about sleep apnea. There was also a free sample of XyliMelts enclosed.. Will be shopping there again..

Jo M.

Published on 29/09/2019 à 06h26

I ordered Clipair nasal dilators. They arrived within a few days and have worked extremely well. My snoring is dramatically reduced and when it does occur is much quieter. These are very soft and I didn’t think they would do anything but have been very impressed

David W.

Published on 24/09/2019 à 11h55

Good product and fast and reliable service. Would strongly recommend this company for all sleep problem equipment.
David Williams, Ireland

WILLIAM W.

Published on 30/08/2019 à 14h52

Prompt and accurate.

Donal P.

Published on 20/08/2019 à 18h32

Very positive

Mark P.

Published on 14/08/2019 à 08h42

Fast Shipping From Germany to the United States. Their products are the real deal, not the cheap product's found on Amazon U.S. I have tried them all.