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W
Rating: 5 out of 5
Definitely
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1 and 5 stars
Reset filtersK
Rating: 5 out of 5
Simple website, goods arrived promptly.
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R
Rating: 5 out of 5
Quick, professional service. Information provided is excellent. Products superb.
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S
Rating: 5 out of 5
Great service good product
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J
Rating: 5 out of 5
Good information to help select most appropriate product
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D
Rating: 5 out of 5
Quick delivery. Excellent product that was easy to mould to the correct fit with clear instructions. The jaw correction pallet works better for my husband's Sleep Apnoea than the many we have had from the NHS.
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R
Rating: 1 out of 5
The bracket does not stay in place falls out of the mouth
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R
Rating: 1 out of 5
Received a different product than ordered. Worthless product. Cannot return it because it has been opened. The difference is small so not seen, but still they sent a wrong product. Weak and poor material. Absolutely useless. By the way: large price difference between the shops in different countries!!
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Response from SomniShop
Dear customer, we are sorry that you received the wrong product. We regret that you did not contact us so that we could solve this problem. Please send us an email at [email protected] with a photo of the wrong product. Or call us at: +31 74 8080 206
We will gladly send you the correct item free of charge.
We will gladly send you the correct item free of charge.
V
Rating: 5 out of 5
Deadline and product conform. Thank you
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P
Rating: 5 out of 5
speedy delivery. Item as required.
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D
Rating: 1 out of 5
I still haven’t received delivery of my order !! What is happening ? [email protected]
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Response from SomniShop
Dear Mr. Collins
We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at: [email protected] so that we can quickly clarify your request.
We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at: [email protected] so that we can quickly clarify your request.
D
Rating: 5 out of 5
Well packaged and matching my expectations. Package arrived after 10 days, but the delay is not due to the company but apparently lingered at the Belgian post.
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Response from SomniShop
Dear Mr. Collins
If your order does not arrive, please contact our customer service at [email protected] so that we can resolve your request quickly.
If your order does not arrive, please contact our customer service at [email protected] so that we can resolve your request quickly.
P
Rating: 5 out of 5
Easy ordering, swift dispatch, well-packaged product
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S
Rating: 5 out of 5
Fast service, prices could be lower for some products, and responsive to emails! Perhaps there could be a wider range of nasal dilators to choose from but the ones available are good for trying out!
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E
Rating: 5 out of 5
Very good quality and fast delivery
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J
Rating: 5 out of 5
Had items in stock and received them on time
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P
Rating: 5 out of 5
Does what it promises and good quality
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A
Rating: 1 out of 5
Having a customer service (a real one)
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J
Rating: 5 out of 5
good reliable
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P
Rating: 5 out of 5
Hello, yes, the delivery was delayed, but despite the traffic restrictions, it's reasonable. I am very satisfied and especially with the responsiveness to an inquiry. With the order, a booklet of products offered for sale was included. It's very good, too bad it was only published in German. It's long to translate even with DeepL translator. I will return to the site.
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C
Rating: 5 out of 5
Simple preparation of the mouthguard against bruxism thanks to the video. Good product that I recommend.
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T
Rating: 1 out of 5
respect delivery times or, if not possible, keep the customer informed. I have been waiting for the delivery of your product that I need for ten days.
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H
Rating: 5 out of 5
This webshop does what is promised.
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M
Rating: 5 out of 5
good service
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Y
Rating: 5 out of 5
Excellent service, keep it up!
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R
Rating: 1 out of 5
They promise to deliver the product to the customer within 3-5 days. We are now a week later and I have heard nothing more. And the tracking number is incorrect according to the DHL website, so my product seems to have disappeared from the earth.
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J
Rating: 5 out of 5
Good service
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N
Rating: 5 out of 5
fast delivery - my order came through quickly.
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G
Rating: 1 out of 5
not a word in French all in German
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M
Rating: 5 out of 5
Fast and correct delivery
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J
Rating: 5 out of 5
Excellent service, delivery times in accordance with announcements. Very reliable
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M
Rating: 5 out of 5
good service
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H
Rating: 5 out of 5
For sale what I want to have!
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K
Rating: 5 out of 5
Speedy service, item purchased was well packed
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J
Rating: 5 out of 5
Good product Fast delivery
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B
Rating: 5 out of 5
item ordered. neatly delivered. clear explanation on the website. good reviews.
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G
Rating: 1 out of 5
Delivery I have not received my order!!!
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H
Rating: 5 out of 5
Good advice on the site through comparison option. Good pricing and delivery without problems.
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J
Rating: 5 out of 5
Delivery fast.
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D
Rating: 1 out of 5
I order this on the 26/02/20 and it has yet to arrive. So I would point to the postal as an area for improvement.
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