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A
Rating: 5 out of 5
Certainly!!
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect service and very fast! Order placed on Saturday morning and received the following Thursday morning! Well packaged in excellent condition.
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N
Rating: 5 out of 5
Speed and efficiency.
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M
Rating: 1 out of 5
Product is very bad, price quality ratio is unfortunately not in balance!
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Response from SomniShop
Dear customer, we are very sorry that the product did not function well. Have you already contacted our customer service? We kindly ask you to do so again so that we can provide a suitable solution.
Somnishop NL
Somnishop NL
S
Rating: 5 out of 5
Reliable.
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M
Rating: 5 out of 5
fast delivery
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P
Rating: 5 out of 5
Fast delivery and clear description included
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L
Rating: 1 out of 5
I still haven't received my package. The link to check the status of the package is useless. It's been a week that I have the same phrase indicating that the package has been sent to France ...
I am worried.
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I am worried.
Response from SomniShop
Hello,
We sincerely apologize for the delay of your order. We sent the package on November 22 from our side, and the Post may have delays during holiday periods.
If your package does not arrive at its destination by the end of this week, we will take the necessary measures to find a solution that suits you (resending the product or refund)
Thank you for your cooperation,
Best regards,
The SomniShop team
We sincerely apologize for the delay of your order. We sent the package on November 22 from our side, and the Post may have delays during holiday periods.
If your package does not arrive at its destination by the end of this week, we will take the necessary measures to find a solution that suits you (resending the product or refund)
Thank you for your cooperation,
Best regards,
The SomniShop team
A
Rating: 1 out of 5
I have not received anything after a week and have paid!!!!!
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Response from SomniShop
Dear customer, we apologize that you had to wait longer for your package than indicated. We shipped your order the very next day.
Currently, the Post is very busy due to Black Friday and Sinterklaas, so some shipments may take 1-2 days longer.
According to the tracking information, your package arrived at your place on Friday morning. If you have any questions, please contact our customer service.
Somnishop NL
Currently, the Post is very busy due to Black Friday and Sinterklaas, so some shipments may take 1-2 days longer.
According to the tracking information, your package arrived at your place on Friday morning. If you have any questions, please contact our customer service.
Somnishop NL
J
Rating: 5 out of 5
Fast delivery
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T
Rating: 1 out of 5
Poor unclear delivery.
Bad product. I cannot use the mouthpiece at all. I followed the description (which was VERY unclear), did what it said. But worthless. The mouthpiece was loose and after 3 attempts stopped. Day € 49.95.
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Bad product. I cannot use the mouthpiece at all. I followed the description (which was VERY unclear), did what it said. But worthless. The mouthpiece was loose and after 3 attempts stopped. Day € 49.95.
Response from SomniShop
Dear customer, we are very sorry that you are not satisfied with our product. Have you already contacted our customer service? You can reach us by email [email protected] or by phone: +31 314 788 2 62
We are happy to assist you.
Somnishop NL
We are happy to assist you.
Somnishop NL
J
Rating: 5 out of 5
Great service. Goods always received promptly without damage.
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E
Rating: 1 out of 5
I have not received the product
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K
Rating: 5 out of 5
Good service
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E
Rating: 5 out of 5
good price/quality ratio and fast delivery
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J
Rating: 5 out of 5
Very good product fast delivery
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R
Rating: 5 out of 5
For its speed of delivery and the conformity of the order
Best regards
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Best regards
G
Rating: 5 out of 5
OK perfect
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L
Rating: 5 out of 5
Top delivery and speed of dispatch
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R
Rating: 1 out of 5
I recommend, according to the postman the address was not correct the first time.
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Response from SomniShop
Hello Sir,
We regret to note that your experience with SomniShop did not meet your satisfaction.
Your package was returned to us by the Post a few days after your order on August 26, and our follow-ups by email went unanswered from your side.
We hope that your order will reach you at its destination. It should arrive within 3 to 5 working days.
We remain at your disposal,
Best regards,
The SomniShop team
We regret to note that your experience with SomniShop did not meet your satisfaction.
Your package was returned to us by the Post a few days after your order on August 26, and our follow-ups by email went unanswered from your side.
We hope that your order will reach you at its destination. It should arrive within 3 to 5 working days.
We remain at your disposal,
Best regards,
The SomniShop team
M
Rating: 5 out of 5
no problems
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R
Rating: 5 out of 5
My question regarding the status of a delivery was answered almost immediately; the additional information was relevant and correct.
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R
Rating: 5 out of 5
Fast delivery as promised!!!
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A
Rating: 5 out of 5
Fast, clear and organized
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G
Rating: 1 out of 5
Product did not yet arrive. Why??
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Response from SomniShop
Dear customer, we've shipped your order the very next day. Please take into account that we ship from Germany and that a delivery to Australia usually takes up to 10 business days. Your order should arrive this week, if not then please contact our customer service.
Team SomniShop
Team SomniShop
E
Rating: 5 out of 5
impeccable price, fast shipping: that's what I asked for
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T
Rating: 5 out of 5
I was kept informed from A to Z
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W
Rating: 5 out of 5
Everything delivered quickly and well
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M
Rating: 5 out of 5
Fast delivery and good quality
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P
Rating: 5 out of 5
good pricing and speedy delivery
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E
Rating: 5 out of 5
Shipping was fine
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H
Rating: 5 out of 5
Had good communications when my package was delayed during the shipment.
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S
Rating: 5 out of 5
Very happy with the retail experience.
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C
Rating: 5 out of 5
Goods arrived late. Somnishop were open to further action. The product is excellent and I was able to breathe freely when using the device.
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G
Rating: 5 out of 5
Very satisfied. Fast at home
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J
Rating: 5 out of 5
Product available nowhere else and essential when using the CPAP mask
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Y
Rating: 5 out of 5
Unfortunately, the somnipax guard was not an option for me due to the size of the snoring brace. Because I chose the option with a 30-day return policy, I could return it without any problems and had my money back faster than expected, after a few days. The return amount is minus the amount you paid for the extra package. All in all, it cost me 15 euros + the return shipping costs, but it's always better than losing the entire purchase amount. It was worth trying and that's why I appreciate Somnishop excellently.
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A
Rating: 5 out of 5
I ordered a mask from Somnishop it came to Ireland quicker than stated. Also an interesting information booklet enclosed all about sleep apnea. There was also a free sample of XyliMelts enclosed. Will be shopping there again.
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J
Rating: 5 out of 5
I ordered Clipair nasal dilators. They arrived within a few days and have worked extremely well. My snoring is dramatically reduced and when it does occur is much quieter. These are very soft and I didn’t think they would do anything but have been very impressed.
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I
Rating: 5 out of 5
Item was delivered at home on the specified day via post NL and was in good condition, instructions were clear.
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