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W
Rating: 5 out of 5
They keep their promises.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 1 and 5 stars
Reset filtersG
Rating: 5 out of 5
very good product and fast delivery
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L
Rating: 5 out of 5
I placed an order on June 5 and have not received anything yet!
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Response from SomniShop
Dear customer, we shipped your order the very next day (June 6). The normal delivery time is 4-5 working days, it may take a day longer due to the Pentecost weekend.
J
Rating: 1 out of 5
Absolutely unusable 50€ item sent, and denial of any refund... I guess this is a lucrative activity, but not for the victims of course...
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Response from SomniShop
Dear customer, we feel very sorry that you aren't satisfied with our product. Please send our customer support the requested documents so that we can work on a solution. Thank you for your cooperation.
A
Rating: 5 out of 5
Clear website, very fast delivery...
Very satisfied
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Very satisfied
H
Rating: 5 out of 5
Good easy to use site with swift delivery. Well done.
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A
Rating: 5 out of 5
Great service.
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E
Rating: 5 out of 5
I am very satisfied with the product on one hand and the customer service on the other, they are attentive and always ready to help! Thank you to them.
Very fast delivery as well, all good.
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Very fast delivery as well, all good.
M
Rating: 5 out of 5
works fine
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F
Rating: 5 out of 5
Fast delivery. Very satisfied!
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N
Rating: 5 out of 5
Very satisfied. Received the order within 1 week at home in Portugal.
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W
Rating: 1 out of 5
Order returned.
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K
Rating: 5 out of 5
Perfectly arranged.
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K
Rating: 1 out of 5
Does not keep its delivery promises
To know false promise
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To know false promise
Response from SomniShop
We apologize for this delivery delay. We sent your package on the same day as your order. According to the tracking information, your package arrived the next day in France. It seems that something abnormal occurred at La Poste française.
Do not hesitate to contact our customer service, we will be happy to find a solution with you.
With our sincere greetings,
Somnishop France
Do not hesitate to contact our customer service, we will be happy to find a solution with you.
With our sincere greetings,
Somnishop France
H
Rating: 5 out of 5
The order was delivered quickly and well within the previously reported delivery time. The order completely meets expectations.
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J
Rating: 5 out of 5
Good website. Cheapest I could find my product. Delivered promptly and undamaged.
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D
Rating: 5 out of 5
D
Rating: 5 out of 5
A
Rating: 5 out of 5
easy to order, prompt delivery - could do with an English language brochure
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M
Rating: 5 out of 5
B
Rating: 5 out of 5
Quickly arranged and received.
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P
Rating: 5 out of 5
Good service
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J
Rating: 5 out of 5
Order honored within the deadlines with compliant products. I recommend this company.
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M
Rating: 5 out of 5
Fast shipping, clear info, satisfied customer! I will definitely buy again.
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V
Rating: 5 out of 5
I was hesitant ordering product from overseas. The process was very easy. The billing and shipping were no problem. Arrived in US much quicker than expected. Price and service was great. Thank You
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M
Rating: 5 out of 5
Our order arrived within 4/5 days but we had May 1st in it.
I had contacted customer service which was very responsive.
I recommend.
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I had contacted customer service which was very responsive.
I recommend.
M
Rating: 5 out of 5
The first time I ordered something from you .... very smoothly ordered on the site and quickly and correctly delivered.
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C
Rating: 5 out of 5
Easy to order - excellent service and fast delivery - very impressed - will use this company again.
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H
Rating: 5 out of 5
Good and timely delivery, clear site.
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P
Rating: 5 out of 5
Comfortable, it adapts very well.
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C
Rating: 1 out of 5
E
Rating: 5 out of 5
Fast and smooth delivery. 1 intellitag did not work properly and a new one was quickly sent.
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