Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 1 and 5 stars

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Darren A.

Published on 05/02/2024 à 21h29

Timely delivery, product as described.

Simon W.

Published on 05/02/2024 à 16h43

Great service, quick delivery, highly recommended.

TIMOTHY F.

Published on 05/02/2024 à 14h50

All good thanks

Nicole N.

Published on 01/02/2024 à 19h29

The mandibular device works excellent! Sucks onto the teeths to help stay in place. No apnea anymore ! My fitbit has confirmed this too. I am so relieved.If any improvement required, then maybe a bit less bulky as I can not close my lips at night. But overall the device is a blessing.

G. F.

Published on 31/01/2024 à 16h36

Easy to find what i wanted. Quick delivery, no wasted packaging. Very pleased.

Edward B.

Published on 31/01/2024 à 14h28

Great price & delivery

Stuart C.

Published on 31/01/2024 à 13h46

Quick delivery and just what I ordered. Well made and seems to be doing the job!

Stephen D.

Published on 30/01/2024 à 13h51

somnoguard SPX
Good device, once you spend some time in fitting it properly, it works very well

Shaukat D.

Published on 24/01/2024 à 13h36

Product wasn’t good

Mrs H.

Published on 19/01/2024 à 12h09

Very good

Chris G.

Published on 17/01/2024 à 13h13

Avoid. Very poor management of a complaint.

The mask was supplied the correct size, the harness was supplied too small. I provided photographs and a resized harness was not offered. When I asked how I might avoid ordering the wrong size harness in the future I received the following answer:
Hello,

Unfortunately we can not answer this question for you. You may have had the standard size, as this is the most common one.

However we don't know that. So if you want to order another size, it would be at your own buyers risk in this case.

Thank you for your understanding.

Best regads
SomniShop-Team

Gwyneth L.

Published on 10/01/2024 à 15h18

fast delivery and perfect as usual

Noel K.

Published on 09/01/2024 à 08h11

great service

Debora E.

Published on 04/01/2024 à 13h54

Fantastic service, will use again and would recommend highly.

Guy G.

Published on 04/01/2024 à 13h51

Fabulous trouble free transaction - exactly as described and what I required.

M W.

Published on 04/01/2024 à 12h11

Efficient service

Richard H.

Published on 02/01/2024 à 15h13

Great service good product only this masks this time take a lot of movement to get it to seal or have to pull the straps very tight which does leave bruising

James D.

Published on 02/01/2024 à 14h03

Swift and efficient

Ruth R.

Published on 02/01/2024 à 13h15

Professional service. Quick delivery. High quality CPAP items.
Thank you.

roy M.

Published on 01/01/2024 à 19h39

good price very good product

Roger M.

Published on 01/01/2024 à 16h11

Product has not been delivered.

Sean J.

Published on 28/12/2023 à 15h30

Great service

susan L.

Published on 27/12/2023 à 15h00

Really good experience. Tracking of parcel and seamless delivery once in the UK. Highly recommended products.

Brenda B.

Published on 27/12/2023 à 14h44

Delivered on date it should have been. Very comfortable mask at a very good price

Liam H.

Published on 22/12/2023 à 14h01

All good , product and service

Simon M.

Published on 21/12/2023 à 10h43

Reasonably fast delivery …

John S.

Published on 15/12/2023 à 21h10

Good quality products and fast delivery.

Ivan

Published on 13/12/2023 à 18h11

Superb service. Fast delivery and competitive price too.

HowarP

Published on 08/12/2023 à 21h59

Fair pricing and good delivery.

Andre E.

Published on 08/12/2023 à 20h57

Amazing service fantastic product speedy delivery and the 2nd time ive used this company for my Cpap suplies and they never cease to amaze me on how prompt they are at shipping and the quality of the cpap products they sell just fantastic I will be back soon

Tom S.

Published on 29/11/2023 à 19h52

High quality product. The fit is a little large but it’s probably better that way with the roll attached to the back.

Mrs B.

Published on 23/11/2023 à 14h54

great service, speedy delivery. can't say how they function as they were not for me.

Michael B.

Published on 20/11/2023 à 15h06

Fast delivery and all correct

Keith

Published on 16/11/2023 à 22h41

Easy to order and prompt delivery

mike P.

Published on 13/11/2023 à 14h07

The goods were not described correctly a key piece of information missing, had they been properly described I would not have bought them as they would not fit, you are not accepting this, furthermore, despite your paperwork offering a UK phone number, it only went to a fax machine, you blanked my request for a UK tel no that 'worked', therefore I have raised a complaint with HSBC

Garth S.

Published on 07/11/2023 à 18h46

I have still not received the product.

Brian E.

Published on 03/11/2023 à 12h28

Competitive price and efficient delivery

Dan

Published on 02/11/2023 à 16h55

Fast delivery from Germany to UK.

Kyle G.

Published on 30/10/2023 à 15h06

I haven’t received my order

Garret H.

Published on 26/10/2023 à 12h43

Great price and great service. Thanks.