Customer reviews of SomniShop

The item took a while to arrive.

product meets my expectations

Good product, but seems relatively expensive for what it is

Good but high prices

Ordered a CPAP pillow. Unusable, couldn't sleep on it. Neck complaints only got worse. Over 80 euros including cover. Expensive experiment

Clear and user-friendly website.

Snoring mouth guard

Professionalism

good material

Nothing to report

Yes fast

Very satisfied with the ordered product

Fast delivery. The offer could include packaging with multiple pieces to avoid unnecessary packaging.

Ordered hose cover. The cover was about 10 cm too long. It states in the product description that it is for hoses of 180 cm and the hose cap 170 cm. However, the cover I received was 190 cm. I wanted to return it unused due to the wrong size delivered, but the store initially refused for hygiene reasons. According to them, the product description stated 191 cm and therefore I must not have looked properly, but that size is really nowhere on their site. I also informed them of this via email and called them. Afterwards, they admitted that it indeed does not appear on the Dutch site (it turned out to be a German company, although you call a Dutch number, they only spoke English or German, although they do email in Dutch). They would consult with the manager and that same morning I was told that I would get my money back after all. That has now been refunded, so at my request I also adjusted the review.

You need to specify on your site that customs duties are not included in the indicated price!!!

Good service

Delivery took 9 business days

The mouthpiece only has a marginal effect on my snoring - the only subtle change was the tone of my snoring. I would appreciate any further advice you can give. Julian Mason.

Excellent service.

Please be aware this is an EU based shop, despite the .uk domain. If you order over the threshold then duties/VAT will be payable. This could be made clearer. I was erroneously charged under even though my order was under the limit but Somnishop took care of that so points to them. Actual goods were perfect, great price and rapidly delivered, well packed.

Order delivered neatly according to the indicated time.

It's a good product!! The t-shirt is very pleasant.

Fast delivery and works well

Good product

The service was excellent and delivery prompt. I would like to be able to purchase the short flexible pipe nearest the face mask on its own as it has a short life. The face mask will last three times as long. The short pipe is not listed as being available on its own unfortunately. Regards Sean

Fast delivery, very good quality product

It’s working

Product was delivered in good condition, though a little later than promised. Instructions were written in translated German, which made them a little difficult to understand.

Received the nasal mask as per my order and received quickly

One week of use so no results yet.... very pleasant t-shirt but size too big! It would need a size XXS for 1m65 and 53 Kg

Products that might fit if one knew in advance the size needed for their nostrils. There is indeed a kind of kit presenting 3 different sizes, but in this case, one is sure to have bought the other 2 sizes for nothing.
Maybe a similar kit in lower quality material, but just good for a "size fitting" would be interesting as a trial.
Aside from this, I tried 2 types of products at night, but after a while, I had irritation of the mucosa with nasal discharge.
Maybe it's due to the unsuitable size, maybe to the product itself (to the main material of the product).
I would like to try another size, but the fact of possibly paying again for nothing is prohibitive.
One last thing, I also tried the product for sports. In case of heavy exhalation, it comes out of the nostrils.
For my part, the experience is not conclusive at all and I will therefore stick with my external nasal strips.

I don't use the t-shirt and you suggested I return it but that's too complicated so too bad
Mrs. Piasco

Useful piece of kit....

Good that there is a money-back guarantee if not satisfied

Impeccable delivery, thank you very much!

Great product, correct price, thank you

Yes... fast delivery, order compliance!!!

No problems,

Pleasantly surprised that the purchased Staud Gel can be ordered in the Netherlands. I always buy it in Austria.

Negative service by phone
When you call, you get a German or English speaking lady.
Not right when you sell products in the Netherlands.