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W
Rating: 5 out of 5
fine product! fast delivery.
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 2 and 5 stars
Reset filtersW
Rating: 5 out of 5
Definitely
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K
Rating: 5 out of 5
Simple website, goods arrived promptly.
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R
Rating: 5 out of 5
Quick, professional service. Information provided is excellent. Products superb.
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S
Rating: 2 out of 5
I would have liked to give you 5 stars, however I gave you two stars for the following three reasons:
1. The prosthesis only lasted 1 day despite us scrupulously following all the recommendations clearly indicated in the user guide and that we remolded it a second time.
2. Nowhere is it indicated that the lifespan of the prosthesis is 6 months to a maximum of two years!!
3. I personally find that like many similar products, there should be a 14-day trial warranty clause to justify the lifespan and the price of 149€.
All my most sincere distinguished regards.
PS: I would still like to highlight the kindness of the sales and after-sales service.
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1. The prosthesis only lasted 1 day despite us scrupulously following all the recommendations clearly indicated in the user guide and that we remolded it a second time.
2. Nowhere is it indicated that the lifespan of the prosthesis is 6 months to a maximum of two years!!
3. I personally find that like many similar products, there should be a 14-day trial warranty clause to justify the lifespan and the price of 149€.
All my most sincere distinguished regards.
PS: I would still like to highlight the kindness of the sales and after-sales service.
Response from SomniShop
Dear customer,
Thank you very much for your message.
(1) If you have problems with the assembly of the anti-snoring strap, you can contact our customer service by sending us one or two photos of your anti-snoring strap at [email protected], we will be happy to assist you.
(2) The lifespan of a mandibular advancement device depends on care and usage. It is a daily use item and there is no comparable product with an unlimited lifespan.
(3) Thank you very much for your feedback, unfortunately we cannot offer other mandibular advancement splints with a trial right at this time.
However, the price of our anti-snoring splints is comparable to that of a custom-made anti-snoring splint, for example by the dentist, and is extremely reasonable.
Best regards
The SomniShop team
Thank you very much for your message.
(1) If you have problems with the assembly of the anti-snoring strap, you can contact our customer service by sending us one or two photos of your anti-snoring strap at [email protected], we will be happy to assist you.
(2) The lifespan of a mandibular advancement device depends on care and usage. It is a daily use item and there is no comparable product with an unlimited lifespan.
(3) Thank you very much for your feedback, unfortunately we cannot offer other mandibular advancement splints with a trial right at this time.
However, the price of our anti-snoring splints is comparable to that of a custom-made anti-snoring splint, for example by the dentist, and is extremely reasonable.
Best regards
The SomniShop team
S
Rating: 5 out of 5
Great service good product
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J
Rating: 5 out of 5
Good information to help select most appropriate product
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D
Rating: 5 out of 5
Quick delivery. Excellent product that was easy to mould to the correct fit with clear instructions. The jaw correction pallet works better for my husband's Sleep Apnoea than the many we have had from the NHS.
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M
Rating: 2 out of 5
Return costs not to the customer!!
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V
Rating: 5 out of 5
Deadline and product conform. Thank you
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P
Rating: 5 out of 5
speedy delivery. Item as required.
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D
Rating: 5 out of 5
Well packaged and matching my expectations. Package arrived after 10 days, but the delay is not due to the company but apparently lingered at the Belgian post.
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Response from SomniShop
Dear Mr. Collins
If your order does not arrive, please contact our customer service at [email protected] so that we can resolve your request quickly.
If your order does not arrive, please contact our customer service at [email protected] so that we can resolve your request quickly.
P
Rating: 5 out of 5
Easy ordering, swift dispatch, well-packaged product
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S
Rating: 5 out of 5
Fast service, prices could be lower for some products, and responsive to emails! Perhaps there could be a wider range of nasal dilators to choose from but the ones available are good for trying out!
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E
Rating: 5 out of 5
Very good quality and fast delivery
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W
Rating: 2 out of 5
No communication regarding shipping. No status update. I still haven't received the products!
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Response from SomniShop
Dear customer, we are very sorry that you have not yet received the order. Our customer service will contact you regarding the delivery.
T
Rating: 2 out of 5
good quality. For the first few days less noise disturbance, then it became annoying and the snoring did not decrease. Ultimately, it does not work as I had hoped, as described via the webshop it helps against snoring. Very disappointing purchase.
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J
Rating: 5 out of 5
Had items in stock and received them on time
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P
Rating: 5 out of 5
Does what it promises and good quality
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S
Rating: 2 out of 5
Very slow delivery and delivery details and track and trace only in German
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Response from SomniShop
Dear customer, we regret that you had to wait a long time for your delivery. Please note that due to holidays (Easter) the delivery has taken a few days longer than normal.
J
Rating: 5 out of 5
good reliable
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P
Rating: 5 out of 5
Hello, yes, the delivery was delayed, but despite the traffic restrictions, it's reasonable. I am very satisfied and especially with the responsiveness to an inquiry. With the order, a booklet of products offered for sale was included. It's very good, too bad it was only published in German. It's long to translate even with DeepL translator. I will return to the site.
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C
Rating: 5 out of 5
Simple preparation of the mouthguard against bruxism thanks to the video. Good product that I recommend.
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H
Rating: 5 out of 5
This webshop does what is promised.
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M
Rating: 5 out of 5
good service
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Y
Rating: 5 out of 5
Excellent service, keep it up!
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J
Rating: 5 out of 5
Good service
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N
Rating: 5 out of 5
fast delivery - my order came through quickly.
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M
Rating: 5 out of 5
Fast and correct delivery
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J
Rating: 5 out of 5
Excellent service, delivery times in accordance with announcements. Very reliable
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M
Rating: 5 out of 5
good service
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J
Rating: 2 out of 5
The delivery took way too long, the bottles are very small and therefore quite expensive
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H
Rating: 5 out of 5
For sale what I want to have!
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K
Rating: 5 out of 5
Speedy service, item purchased was well packed
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J
Rating: 5 out of 5
Good product Fast delivery
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B
Rating: 5 out of 5
item ordered. neatly delivered. clear explanation on the website. good reviews.
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H
Rating: 5 out of 5
Good advice on the site through comparison option. Good pricing and delivery without problems.
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J
Rating: 5 out of 5
Delivery fast.
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M
Rating: 2 out of 5
Very bad product. The pillow is a torture device, meaning you get zero sleep at night. I guess that is one way to resolve snoring...
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Response from SomniShop
Dear customer, we regret that our product didn't stop the snoring the way it was intended. Please contact our customer support and we will try to find a solution.
With kind regards,
Team Somnishop
With kind regards,
Team Somnishop
J
Rating: 5 out of 5
Fast reception and quality products (anti-snoring nasal expander). Nothing to complain about! Thank you.
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