Customer reviews of SomniShop

8,8 /10

Based on 1 015 published reviews

5 735 72% 4 132 13% 3 41 4% 2 25 2% 1 82 8%

Summary of reviews

The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.

Reviews 3 and 4 stars

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STEPHEN R.

Published on 19/06/2026 à 16h35

Not the most comfortable but I was dropping my O2 sats overnight according to my watch and since using it that's stopped. Feel more refreshed so worth it I suppose

Owen D.

Published on 15/04/2026 à 09h09

Great service

Tim S.

Published on 14/04/2026 à 09h17

Excellent product to a long time to arrive.

Alvan C.

Published on 02/03/2026 à 14h56

Driver polite helpful and friendly. The order was very well received and correct I would recommend the delivery service.

Published on 26/02/2026 à 14h11

There was a significant import duty to pay that wasn't mentioned at the time of purchase. While this is obviously not paid to Somnishop they must be aware that as they were importing from the EU there would be a duty payable by the customer. It would be useful to know that in advance.

Cecilia F.

Published on 29/12/2025 à 10h34

good product

David C.

Published on 24/09/2025 à 07h31

Evidently good quality, but I can’t begin to imagine how you justify such a high price!

David C.

Published on 19/09/2025 à 13h19

Took 17 days to receive product ( at one point DHL returned it to Somni shop - no explanation given and I had to chase!) other than communication and delivery service was good.

Rudolf E.

Published on 24/03/2025 à 09h24

I‘m happy.

Darren S.

Published on 19/03/2025 à 13h23

Fast delivery. the MAD device bands were too small. I'm told to contact the manufacturer.

Published on 19/02/2025 à 12h23

I didnt realise i was buying a product from outside of the UK. Maybe I shouldve looked a little deeper as the delivery price was expensive. However, as the prices are in pounds sterling, and the site has a uk email address, i didnt realise. I think it should be made clearer on the home page.
I bought a trial package in addition to the product and have experienced very good, prompt customer service. A refund has been actioned immediately and I look forward to receiving it.

Brendan S.

Published on 13/01/2025 à 09h29

Prompt delivery , no fuss

Charlie C.

Published on 19/12/2024 à 11h32

The shopping experience, from the UK, is poor. Customer service unhelpful, long delivery times. Unexpected taxes. Good product though.

Helen P.

Published on 21/11/2024 à 09h34

Product and price really good but tracking is terrible. Had to contact supplier to be told it was in customs waiting to clear and any further charge would have to be paid, still checked daily with no further information and it just arrived. Maybe a tweak in the shipping info

John K.

Published on 17/09/2024 à 09h16

very long delevery time

thevicster82

Published on 02/08/2024 à 19h56

Better price than in the UK, however I wasn't expecting customs charges of £58 on top of my order.

Peter W.

Published on 13/07/2024 à 21h32

takes some getting used to. but good

Chris G.

Published on 06/05/2024 à 15h28

Simple order process and quick delivery

Janeth C.

Published on 30/04/2024 à 15h45

Fast delivery, easy to use, it reduced my snoring moments and dramatically decreased the volume of my snoring, less of my epic snores, and my mouth is not anymore dry and sore in the morning. More rest and sleep for me.

Paul R.

Published on 26/04/2024 à 11h36

Very good.

Rafael A.

Published on 15/04/2024 à 12h55

The product is not working as expected, and it can't be returned once or is open from box. I recommend others buyers to try first on another shops where they can have a free trial first.

Matthew

Published on 01/04/2024 à 13h46

I think the item could work for some people but unfortunately did not work for me. It is quite hard to mould. It could probably work for some

Charlie C.

Published on 01/03/2024 à 14h00

Not clear the product was coming from outside uk. I paid 50% in charges to receive in the UK

Peter H.

Published on 27/02/2024 à 16h09

Easy to use, slightly uncomfortable though seems to improve air flow

Philippe T.

Published on 19/02/2024 à 14h36

The product was well packaged and instructions are very detailed. I have started using the mouth guard for 2 days now and so far snoring seems to be reduced. To be confirmed.

Mark G.

Published on 19/01/2024 à 14h23

Whilst to AP2 is working and decreasing my scoring the fit is not tight on the bottom tray despite numerous attemps to mould it via the instructions. During sleeping mybteeth can slip out of the bottom tray causing snoring.

Stuart F.

Published on 16/01/2024 à 13h21

Good service

Toby B.

Published on 27/12/2023 à 16h35

Brother has really expensive MAD device gave this a go not snoring now

Greg R.

Published on 08/12/2023 à 14h21

Slow delivery, service from Somnishop good.

Peter K.

Published on 17/11/2023 à 08h59

Only tried one setting lower than 6 so need to try a liwer setting again and hope for better results

Fouad K.

Published on 17/11/2023 à 05h44

Very disappointed

Beverley W.

Published on 09/11/2023 à 14h58

Delivery was quick. Unfortunately I cannot use the guard as it causes to much pain in my jaw and my teeth.

Penny T.

Published on 17/10/2023 à 13h30

The top mouthpiece was easy to mould correctly - it did take two attempts but now fits nice and snug and doesn't slip at all. However the bottom mould is a lot more difficult to get right. As I have a small mouth having to insert the bottom mould will the top one in places has caused problems, I experienced rubbing at the side of my mouth and scratched the corner of my mouth when inserting. Also experienced a problem fitting the connectors - they kept popping off so had to fit the "non adjusting ones". Will preserver and will try to mould the bottom set again.
Delivery was excellent and only took a few days.

Rohit S.

Published on 16/10/2023 à 12h08

Product is good however the delivery of the product is not very good. I had to wait for 7 working days to receive the product. they should have a warehouse in the UK instead of sending the product from Germany

Nick B.

Published on 29/08/2023 à 12h54

Clear website with a good range of products

Sarah C.

Published on 26/08/2023 à 01h14

Tried to contact the shop after my purchase but not getting replies.

Dean T.

Published on 15/08/2023 à 13h18

Not a good device, had to go back to my older mouth guard.

David S.

Published on 19/07/2023 à 08h16

Bought a Somnipax guard S. Works fantastic when Tensioning band is new. Very expensive to buy additional Tensioning Bands, and you have to buy 10 packs even though you are only using 1 or 2 of them. Then you have to throw away remaining.

Paul

Published on 18/07/2023 à 15h09

My order came through quick.

Simon M.

Published on 10/05/2023 à 14h41

So , this appears to work well for me !
More deep sleep . Les snoring snd less apnea. Hurts my teeth tho .