Customer reviews of SomniShop

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8,6 /10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
5 1 962 65% 4 591 20% 3 147 5% 2 93 3% 1 227 8%

Summary of reviews

SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.

Reviews 3 and 4 stars

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C
Carle C.
Rating: 3 out of 5
You are not a British shipping company
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M
Martin C.
Rating: 4 out of 5
Fast delivery, good products.
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Lex T.
Rating: 4 out of 5
Purchase was simple but the courier wrote to me in German, not English to inform me of delivery. The SomniShop ladies helped me out though by informing me in English.
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J
Jos V.
Rating: 4 out of 5
Clear site and fast delivery!
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Matthijs S.
Rating: 4 out of 5
Nice assortment, extra information via email. In terms of communication, it could all be a bit faster. It was unclear to me that this is a web store from Germany and therefore the shipping of the package simply takes a week. Not a problem at all, but it's nice to know what to expect.
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Alain B.
Rating: 4 out of 5
Good reception. Satisfied
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Thea V.
Rating: 4 out of 5
Good products and at a good price
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Eric L.
Rating: 4 out of 5
Product meets my expectations, even surprised by the result
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H W.
Rating: 4 out of 5
Good service
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E
El B.
Rating: 4 out of 5
Functional
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D
Danny B.
Rating: 3 out of 5
Patronizing customer support when I emailed in as my item was late arriving.
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Gerard B.
Rating: 4 out of 5
Very good service: site, order, and shipping. Orthosis and pillow super. Nasal dilator disappointing.
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M
Martine
Rating: 4 out of 5
Fast delivery
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Anthony G.
Rating: 4 out of 5
Good pricing - and service is good when one considers its provision to the UK obviously involves a little bit longer
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Jack L.
Rating: 4 out of 5
snoring mouthpiece
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Huub D.
Rating: 4 out of 5
Good product, neatly packaged. Delivery did take a few days, but it did come from Germany?
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Mandy A.
Rating: 4 out of 5
First email that came was in German but was followed by one in English
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Paul C.
Rating: 4 out of 5
Philips Respironics mask
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M
Marlon K.
Rating: 3 out of 5
They have a good choice of product but it takes a while to arrive from Germany. My entire package was over the delivery cost threshold for the UK so I had to pay an extra £30 to receive my goods. This would not have been the case if my order had been split by them, I would prefer to pay delivery twice instead of a large customs fee! I've had issues with my products and each time I've emailed for help there has been no acknowledgement or response to my messages. So not great customer service really.
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Angelique S.
Rating: 4 out of 5
Fast delivery. Good product
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Kate S.
Rating: 4 out of 5
Had to wait a long time for my order but when it came it was great. I didn’t realise the shop wasn’t in the Uk.
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Wim W.
Rating: 4 out of 5
The order could have been a bit faster
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Valérie N.
Rating: 4 out of 5
Fast delivery
Product corresponding to the description
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Patrick M.
Rating: 4 out of 5
The package was delivered on time.
However, I had a bit of trouble getting used to this t-shirt very well designed otherwise but which prevents sleeping on the back. This is recommended by the medical profession to prevent sleep apnea.
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Jason P.
Rating: 4 out of 5
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P
Peter
Rating: 4 out of 5
Ordered items are good and meet expectations.
It's a pity that the starter set turned out to be unavailable although the items could be ordered individually.
Ordering by phone was not pleasant either. It was easier on the PC. I will forget the annoying things anyway. I have the items and that is the most important.
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Karin H.
Rating: 4 out of 5
Fast delivery
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David L.
Rating: 4 out of 5
Excellent product and service
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Mireille V.
Rating: 4 out of 5
Fast service!
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Beatrice G.
Rating: 4 out of 5
Good service, very expensive products however
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Erwin B.
Rating: 4 out of 5
Ok good service
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Greg
Rating: 4 out of 5
Good service, item arrived in good time with overseas tracking to follow the purchase.
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J
Josette G.
Rating: 4 out of 5
Order returned. Well handled
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J
James T.
Rating: 3 out of 5
After following the slightly confusing instructions regarding moulding the product it seemed to work well. However a few nights in and I seem to have learned to open my mouth wider in my sleep to compensate which is letting air in and the snoring is returning albeit at a lower level. Disappointing there is no money back guarantee.
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B
Bob F.
Rating: 4 out of 5
Product works well
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Cynthia C.
Rating: 4 out of 5
Good communication
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Mark C.
Rating: 3 out of 5
Little communication on delivery process. Received notifications about delivery in German only. Video instructions for assembly and use were confusing
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R
Robin L.
Rating: 4 out of 5
Good deli
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