Customer reviews of SOSAV

9,3 /10

Based on 26 971 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

Michael D.

Published on 21/09/2020 à 10h04

Quick order, but my favorite part is the tutorials. Which are clear and indicate the skill level

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antonio N.

Published on 21/09/2020 à 08h56

fast delivery very satisfied

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Stephane S.

Published on 21/09/2020 à 08h13

Fast and efficient, perfect product

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emmanuel B.

Published on 21/09/2020 à 08h00

Fast and accurate service.

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sylvain R.

Published on 21/09/2020 à 07h42

I'm not sure how to use the screen, but it's not a perfect match for the original screen, so it can be misleading. I appreciated the replacement help videos.

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eric L.

Published on 21/09/2020 à 03h37

Perfect

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Jean Claude F.

Published on 20/09/2020 à 22h50

The material is conform, the site is very well done, the packaging is more than perfect, the shipping is very fast. Site to recommend

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Maxime C.

Published on 20/09/2020 à 18h52

Fast delivery

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ANTHONY R.

Published on 20/09/2020 à 18h04

Perfect as usual!

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Laurent E.

Published on 20/09/2020 à 16h48

Ordered and delivered perfectly! I recommend it!

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Christian G.

Published on 20/09/2020 à 15h40

I was very pleased with the service and the quality of the product, which was very good. I was very pleased with the service and the quality of the product.

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Nicolas C.

Published on 20/09/2020 à 15h31

Images and products not identical, products that do not even fit and work properly. To be avoided!

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Response from SOSAV Published on 21/09/2020

Hello, thank you for your feedback! If you wish, you can contact our customer service at [email protected] so that we can offer you a solution to the problem you encountered! Sincerely, The SOSav team

Olivier F.

Published on 20/09/2020 à 14h33

Same day shipping. Quick reception. My watch is saved.

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olivier G.

Published on 20/09/2020 à 13h55

The part fit well in the console and gave it a facelift . shipped quickly .

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Gilles B.

Published on 20/09/2020 à 12h48

Competent, very good advice, attentive and efficient.

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jean marc C.

Published on 20/09/2020 à 11h14

Fast delivery kdo reasonable

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Guy P.

Published on 20/09/2020 à 10h47

Very easy to access and use

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YANNICK R.

Published on 20/09/2020 à 10h05

Nice site to use, great tutorials for repairs. I appreciate the details given on the different qualities of parts available. More than the low prices, I like to have the choice and pay more if needed for top quality.

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prescillia M.

Published on 19/09/2020 à 19h31

Nothing to complain about, everything is perfect

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Fabien M.

Published on 19/09/2020 à 17h35

RAS !

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Robert P.

Published on 19/09/2020 à 17h08

I am very pleased with the quality of the product and the service. Very satisfied.

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alain F.

Published on 19/09/2020 à 16h52

Very satisfied with the delivery time and the quality of the tool, thank you again.

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Claude T.

Published on 19/09/2020 à 15h11

ok ok

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guiguet P.

Published on 19/09/2020 à 15h10

Very accessible site

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Marcel S.

Published on 19/09/2020 à 14h32

Everything is well received and everything works. Fast delivery

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SAVADOGO M.

Published on 19/09/2020 à 14h25

A note 10/10 I highly recommend the site I ordered for the first time I will reorder here because cheaper and authentic

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Marianne W.

Published on 19/09/2020 à 13h32

The item is as I expected and the price is very reasonable. Fast shipping

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bruno D.

Published on 19/09/2020 à 12h08

Bought a template for iphone 8, lame and considering the price, I will avoid SOSAV.

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Response from SOSAV Published on 21/09/2020

Hello, thank you for your feedback! If you want to return the part, our customer service is at your disposal at [email protected] ! Have a nice day! Sincerely, The SOSav team

jeanmario E.

Published on 19/09/2020 à 00h39

all in all, everything is ok

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Nicolas T.

Published on 18/09/2020 à 15h28

Very good

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Yves B.

Published on 18/09/2020 à 13h30

Very happy in every way. Thank you

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Patrice L.

Published on 18/09/2020 à 12h40

I received the order quickly, the material (tools) are excellent, the battery well wrapped, except that on the site youtube it would have been able to specify that the hair dryer to remove the shell is not too hot and too ready I damaged the screen.

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Huseyin A.

Published on 18/09/2020 à 11h25

Doesn't work this piece?

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Response from SOSAV Published on 18/09/2020

Hello Huseyin, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we simply invite you to send a photo of the part received directly to your customer support at [email protected] without hesitating to recall your order number and the manufacturer's reference of the iPhone. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. Have a nice day!

Franck F.

Published on 18/09/2020 à 11h02

Fast and accurate delivery. The online guide was essential for me to carry out the repair. It's great!

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Cindy V.

Published on 18/09/2020 à 06h03

Everything was as described

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Maximilien D.

Published on 18/09/2020 à 04h09

Everything is simple and clear. Fast shipping and delivery. CLEAR

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Prescillia D.

Published on 17/09/2020 à 22h03

Not received the right parts again

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Romain C.

Published on 17/09/2020 à 21h29

RAS.

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Christian L.

Published on 17/09/2020 à 19h35

Fast delivery and fit my order.

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Florent F.

Published on 17/09/2020 à 18h06

I have bought an iPhone X charging connector and a speaker so I change it all very very well the tuto are nickel all happy with me I put the tel back on the road everything works well I was delighted and after three minutes the phone turns off and this rallume all alone I said update and the no every three minutes my tel turns off and this I went to a repairer and said the tablecloths you changed are not compatible so thank you I paid 120 euro to change my tablecloth at the repairer and my phone works properly so I am really not happy with your site with parts that are not compatible or do not work I am very disappointed I think a refund is not possible??? I am very disappointed with your site and the parts are not compatible or do not work, I think a refund is not possible. I think I will not buy from you again if you do not do anything.

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Response from SOSAV Published on 18/09/2020

Hello Florent, We thank you for your message and we are sorry to learn this information :-( It seems that you have not yet contacted our team on this subject. In order to check the status of your order with our after-sales service, please contact us by e-mail at [email protected] and give us the manufacturer's reference of your iPhone: our team will be happy to help you :-) Have a great day! The SOSav.fr team