Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

F
francois S.
Rating: 5 out of 5
with the repair tutorial, everything went well
Translated reviews
D
DANIEL K.
Rating: 5 out of 5
Product conforms, fast delivery, I highly recommend.
Translated reviews
G
Guillaume L.
Rating: 1 out of 5
Non-functional used part (PlayStation 4 controller touchpad)
Translated reviews
Response from SOSAV
Hello Guillaume, Thank you for your review! Could you please contact our customer service so that we can find a solution to the problem you are experiencing? Have a nice day! Sincerely, The SOSav team
P
philippe P.
Rating: 4 out of 5
well
Translated reviews
S
stef G.
Rating: 1 out of 5
I still haven't received my package and I will have to pay for the shipping again if I want it.
Translated reviews
Response from SOSAV
Hello, Our customer service has just received your request on our support, we will answer it as soon as possible! Sincerely, The SOSav team.
M
Maxime J.
Rating: 5 out of 5
Very fast delivery
Translated reviews
F
Francois C.
Rating: 5 out of 5
The explanatory video which is essential for the installation of the part contains some small errors (tools used not being part of the kit, or reconnection of a connector which had not been removed during disassembly) but otherwise, nothing to complain about. Parts conform.
Translated reviews
R
rafael R.
Rating: 1 out of 5
The cables received are not compatible with the go pro as proposed on the site.
Translated reviews
Response from SOSAV
Hello, Thank you for sharing your opinion following your order on our site! Have you contacted our customer support at contact@sosav, so that we can offer you an after-sales solution? Wishing you a nice day! The SOSav team
R
richard D.
Rating: 5 out of 5
Impeccable
Translated reviews
W
Willy B.
Rating: 5 out of 5
Fast delivery. Compliant products
Translated reviews
J
Jacques P.
Rating: 4 out of 5
more flexible and resistant glass than the original one
Translated reviews
M
Matthieu B.
Rating: 5 out of 5
Fast delivery (even during containment) Product conforms
Translated reviews
P
Philippe P.
Rating: 4 out of 5
Delivered quickly and product conforms.
Translated reviews
F
Franck D.
Rating: 5 out of 5
Conforming part and fast delivery
Translated reviews
J
Jeremy B.
Rating: 5 out of 5
Easy to order. Very good explanations beforehand to know the tips and steps to repair your mobile. The battery ordered works perfectly for the moment.
Translated reviews
M
mali C.
Rating: 5 out of 5
I have nothing to say for this site, but I have doubts about the quality of the battery, I find that it discharges quickly
Translated reviews
T
Tom V.
Rating: 2 out of 5
Screen much more fragile than the original one, cracked in my pocket after two days. And no return possible.
Translated reviews
F
Flavie M.
Rating: 5 out of 5
Compliant and fast
Translated reviews
F
Fabrice G.
Rating: 5 out of 5
Order received quickly. Very reactive. Really satisfied!
Translated reviews
S
Samuel M.
Rating: 2 out of 5
The delay is much longer than usual. This is a big handicap knowing that the screen I ordered had to be replaced with a screen that was completely out of order. I find it a shame not to be warned of this longer delay. However, this is the first problem I have encountered after several orders, the quality is always there. Good luck to all.
Translated reviews
Response from SOSAV
Hello, Thank you for your comment! In case of problem, our customer service is at your disposal! We wish you a good day! Sincerely, The SOSav team
S
stephane R.
Rating: 5 out of 5
Fast and trouble-free delivery Perfect packaging
Translated reviews
S
SAINT-MARC F.
Rating: 4 out of 5
I am very pleased with the quality of the product and the service. Photo sensor ordered to replace the original sensor which with time contained many dust inside, materializing by the presence of multiple black dots on the screen. Alas with the ignition of the mode photograph, this one posts me 4 black points in the higher right quarter of the image. I recommended 2 of them hoping that they do not have the same problem. Still waiting for supply since July 15. SOSAV has taken care of the problem. Thanks
Translated reviews
D
donovan I.
Rating: 5 out of 5
I received my first order and it was incomplete. I had a hard time contacting customer service at first, but once they got back to me, I received the same item a few days later, complete this time. I received the same item a few days later, complete this time. I ordered another item the following month and it arrived without a hitch. I'm very pleased with the service and the quality of the product.
Translated reviews
L
Lukas A.
Rating: 5 out of 5
Received on time, perfect parts, everything is well packaged.
Translated reviews
G
Guillaume R.
Rating: 5 out of 5
I received the item in 2 days, as ordered, the part was changed and it works again. Thank you Sosav
Translated reviews
J
Jean-Philippe J.
Rating: 2 out of 5
This assembly does not have depth and therefore I lost the facial recognition on my iPhone. Obviously this was not described in the description at all.
Translated reviews
Response from SOSAV
Hello, Thank you for your comment! If you have any problems, please contact our customer service. The address is [email protected] Sincerely, The SOSav team
G
gilbert P.
Rating: 5 out of 5
Nothing to say if not that everything is perfect. A big thank you.
Translated reviews
O
Omar H.
Rating: 1 out of 5
Non.
Translated reviews
Response from SOSAV
Hello, If you have any problems, our customer service is available at [email protected]. Sincerely, The SOSav team
B
bruno S.
Rating: 5 out of 5
Good delivery of the product.
Translated reviews
R
Rémi B.
Rating: 5 out of 5
The products ordered (rear camera, tools) are functional, surprised by the express delivery, very satisfied.
Translated reviews
G
Gregory C.
Rating: 5 out of 5
Always impeccable!
Translated reviews
C
Clément G.
Rating: 5 out of 5
Very good website. I recommend
Translated reviews
B
Bruno R.
Rating: 4 out of 5
I have nothing more to say
Translated reviews
H
Henri L.
Rating: 5 out of 5
I am very pleased with the service and the quality of the product.
Translated reviews
F
François L.
Rating: 5 out of 5
Very good value for money
Translated reviews
O
olivier S.
Rating: 5 out of 5
Very good site with real video tutorial well detailed thank you
Translated reviews
F
Frédéric O.
Rating: 5 out of 5
Super!
Translated reviews
A
Alain T.
Rating: 5 out of 5
Nothing more to say, it's perfect
Translated reviews
R
Robin C.
Rating: 5 out of 5
Very good reception of the product nothing to say in spite of the confinement the delay was respected I would recommend to you cordially
Translated reviews
D
David G.
Rating: 1 out of 5
The battery never wanted to charge. The speaker doesn't work. In short, very disappointed.
Translated reviews
Response from SOSAV
Hello, thank you for your review! Could you please contact our customer service at [email protected] so that we can arrange an exchange? Sincerely, The SOSav team
We use cookies for audience measurement and improving user experience.