Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 121 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable delivery experiences, with many mentions of ultra-fast or very fast shipping, on-time arrivals, and well-packaged orders. Customers praise product quality and fit, noting that parts such as screens, batteries, back covers, and internal components match descriptions and work correctly after installation. The shopping experience is supported by clear explanations and troubleshooting tutorials, helpful customer service, and reasonable or competitive prices for original or compliant parts. Overall, SOSAV is described as serious, professional, and easy to use, with customers repeatedly recommending the site.

All reviews

O
Olivier B.
Rating: 4 out of 5
conforms to my expectations
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P
Pierre-Alain C.
Rating: 5 out of 5
Fast shipping and great packaging
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D
Daniel L.
Rating: 5 out of 5
The exchanges are very cordial and after a first defective part it was replaced without any problem as with some suppliers! Thank you to the interlocutors...
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T
Tiffanie M.
Rating: 1 out of 5
I received my screen and just put it on my device 2 days later screen broken into a thousand pieces. Very disappointed despite the price I paid I will not order again
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S
Severine D.
Rating: 4 out of 5
Good!
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A
Abraham B.
Rating: 5 out of 5
Satisfied
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L
Laurent D.
Rating: 2 out of 5
Sorry the product was not suitable
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Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can offer you a satisfactory solution? Sincerely, The SOSav team
G
Gerard L.
Rating: 5 out of 5
Nothing to report, in other words: RAS
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C
Christian M.
Rating: 5 out of 5
Efficient, we quickly find what we are looking for.
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D
Daniel P.
Rating: 5 out of 5
Very good product, fast delivery
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Lancelot H.
Rating: 5 out of 5
Very professional. No worries.
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S
Sandra R.
Rating: 5 out of 5
Nickel no problem
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P
Philippe D.
Rating: 5 out of 5
Very good performance in the period of cofinement
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L
Laurent A.
Rating: 5 out of 5
excellent logistics good responsiveness and really efficient it was perfect I recommend
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P
Philippe P.
Rating: 5 out of 5
Product conforms to the description. Delivered on time. Bravo
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Y
Youssef B.
Rating: 1 out of 5
I have to say that I am very pleased with the service and the quality of the product.
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J
Jean L.
Rating: 5 out of 5
everything went well despite the covid
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J
Jean V.
Rating: 5 out of 5
Perfect
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D
David D.
Rating: 3 out of 5
The video would sometimes be more appropriate ... the reassembly is not necessarily explained the photo not always taken at the best angle Finally the iphone recharges again but no wifi.
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Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service so that we can offer you a solution? Sincerely, The SOSav team
D
Dominique P.
Rating: 5 out of 5
Very good order.
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M
Michel R.
Rating: 5 out of 5
Very good quality equipment. Efficient and commercial after sales service.
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S
Stephane W.
Rating: 1 out of 5
I took an express delivery and I had my package in the end not delivered in time and by mail. I have contacted customer service to ask why a delivery made by the post office under the postal deadlines is charged at the express price and then ask for a refund but I did not get a satisfactory answer. I have notified that I will not be ordering from you again.
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Response from SOSAV
Hello, due to the new measures imposed by Chronopost, we are sorry for the delay of your package. Wishing you a good day. Sincerely, The SOSav team
N
Nicolas L.
Rating: 5 out of 5
Excellent
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'+Mickael' T.
Rating: 1 out of 5
I have to say that I am very pleased with the service and the quality of the product. The pickup service is not really up to scratch. I'm hoping for a refund or a voucher of the same value to change my mind.
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Response from SOSAV
Hello, Thank you for your message. Our customer service is doing its best to offer you a satisfactory solution. We wish you a good day. Sincerely, SOSav
C
Caroline V.
Rating: 4 out of 5
Fast and careful shipping. CLEAR
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E
Elodie P.
Rating: 5 out of 5
Very satisfied with the order. Fast and easy
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A
Allan C.
Rating: 5 out of 5
Efficient and very good follow-up... Thank you
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M
Mathieu L.
Rating: 5 out of 5
Simple site, fast delivery despite the current lockdown period and good quality products.
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C
Cyril P.
Rating: 5 out of 5
Ok ok
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A
Armand G.
Rating: 5 out of 5
Everything is perfect
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C
Cédric P.
Rating: 5 out of 5
Nothing to say, I am satisfied.
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A
Alain M.
Rating: 4 out of 5
fast delivery
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G
Guy M.
Rating: 5 out of 5
Battery ordered a long time ago but installed today. Great as usual. Thank you for your supply its shipping and the video tips. Easier to open the iPhone 6S than the 4S.
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C
Camille B.
Rating: 5 out of 5
Ok races
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S
Sebastien T.
Rating: 5 out of 5
I've been using this product for a long time and it is very easy to assemble and use. It is slightly more expensive but much more reliable than the components sold by the big discounters and imported from Asia.
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C
Clément S.
Rating: 4 out of 5
The delivery was made without concern, despite the current context of Covid 19 is 7 days between the order and delivery.
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M
Mélinda C.
Rating: 5 out of 5
I was very pleased with the service and the quality of the product. I was very pleased with the service and the quality of the product. I was very pleased with the service and the quality of the product and the quality of the service. I have to say that I'm very pleased with the service and the quality of the product.
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S
Sebastien V.
Rating: 5 out of 5
Very handy for playing
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M
Michèle H.
Rating: 2 out of 5
Total flop for me. My phone was very difficult to open... and the glass broke. Now it's out of order. It was a refurbished device, maybe it had been opened and glued with a stronger glue than the original one...maybe that's why? I think in the tuto it would have been wise to specify these things. I would not have bought a kit "change battery" in this case. I lost money. Too bad....
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G
Giovanni A.
Rating: 5 out of 5
all this is going well thank you
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