9.3/10
★★★★★
based on 26732 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The nylon tools in the repair kit are of poor quality. The battery isn't great either, compared with my old one, which I still have to change every day, and I'm not a regular phone user.........

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Serge J.
purchased on 01/09/2024
Translated review
2 /5
★★☆☆☆

The order arrived on time, but the screen had been opened and 3 braids were missing. Unprofessional

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Laurent A.
purchased on 19/08/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
2 /5
★★☆☆☆

The screen I ordered is not as described. The tablecloths for the volume and ignition buttons are missing.

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Christophe M.
purchased on 01/08/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆

Medium quality

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Mohamed C.
purchased on 28/07/2024
Translated review
3 /5
★★★☆☆

Perfect site, great tutorials, good price and fast delivery. I had a battery failure with my IPhone8, so I ordered everything I needed from them. Unfortunately, I received a gasket that was too big (not from an Iphone8), but I was able to change it after sending photos and an e-mail.

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Dominique G.
purchased on 24/07/2024
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2 /5
★★☆☆☆

I am waiting for a refund for my order which has been delayed for 8 days I am on dece supplier

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Franck A.
purchased on 18/07/2024
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Answer from SOSAV
Hello,
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
2 /5
★★☆☆☆

I bought an oppo find x2 NEO battery that I returned because it heats up a lot. I'm waiting for an exchange or refund.

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Rinish J.
purchased on 04/07/2024
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Answer from SOSAV
Hello,
The exchange was successful. Please let us know how it goes.
Best regards.
3 /5
★★★☆☆

It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.

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Jean B.
purchased on 03/07/2024
Translated review
3 /5
★★★☆☆

Product received defective and battery purchased to avoid error message. So I get the error message

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Jennifer R.
purchased on 26/06/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
2 /5
★★☆☆☆

Parcel in very poor condition on arrival. Nothing is broken but it's still fragile material.

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Victor S.
purchased on 14/06/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆

Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.

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Fabrice V.
purchased on 10/06/2024
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2 /5
★★☆☆☆

Parts received on time but some internal defects. Claw and screen sticker appear to have been peeled off and re-sticked.

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Vincent D.
purchased on 03/06/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆

Delivery ok but the tablecloths didn't fit properly on my iPhone. Impossible to connect the screen.

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Benedicte J.
purchased on 22/05/2024
Translated review
3 /5
★★★☆☆

Notification of shipment on Tuesday, the post office actually picked it up on Saturday. For a battery that's supposed to ship in 24 hours, that's a lot of time. Please mention that you are only creating a shipping number, but that this does not mean that the parcel has been shipped.

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Arnaud C.
purchased on 14/05/2024
Translated review
2 /5
★★☆☆☆

The video is misleading because the Nintendo Switch Lite's battery is not so easy to remove. It should have been indicated that nail polish remover was required. I'm very disappointed.

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Sébastien E.
purchased on 12/05/2024
Translated review
3 /5
★★★☆☆

VERY LONG DELIVERY TIMES

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Myriam G.
purchased on 07/04/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆

For an iPhone charging connector change, a screwdriver in the tool pack was faulty, and after reassembly, the external microphone for calling via apps/siri doesn't work properly. But efficient support service

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Julien L.
purchased on 15/04/2024
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2 /5
★★☆☆☆

The tool kit is not complete (2 times the same tool, so 1 is missing, which is necessary to disassemble the screen), and the tools are of poor quality (impossible to disassemble certain screws because of the tool).

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Bruno C.
purchased on 13/04/2024
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Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Yours faithfully
3 /5
★★★☆☆

Hello, I'm a bit disappointed because one of the screwdrivers was damaged so I couldn't unscrew certain screws with it. It was a real pain.

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John W.
purchased on 06/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2 /5
★★☆☆☆

Some tools (3-wing screwdriver) are not at all suitable for changing screens.

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Loic M.
purchased on 08/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
3 /5
★★★☆☆

Good quality material, lack of description on the products such as the shells which already have the glue and I was missing the bag for ungluing a little long shipping time because without phone it complicated to be reached

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Thomas G.
purchased on 26/03/2024
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3 /5
★★★☆☆

The screw organizer is inconclusive, poorly laid out and not very intuitive! As a result, you get the wrong screw! Too bad

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Gilles C.
purchased on 25/03/2024
Translated review
3 /5
★★★☆☆

Good, but the battery is not recognized by the iPhone... shame... otherwise perfect!

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Simon P.
purchased on 16/03/2024
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Answer from SOSAV
Hello,
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
3 /5
★★★☆☆

The screen I ordered seems to be of good quality (assembled 4 days ago), unlike the tool kit, which is of poor quality, not to say mediocre. The heads of the three screwdrivers were already worn just from disassembly. I had to go to a repair shop to tighten the pentalobe or star screws. Unacceptable for a new kit. The video tutorial is of very good quality.

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Etienne M.
purchased on 02/03/2024
Translated review
3 /5
★★★☆☆

Impeccable delivery. It's a pity that the equipment is a bit sloppy. Poor quality spatula (soft plastic), suction cup that doesn't suction. For the rest it's ok. good screwdriver etc.

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Thomas D.
purchased on 26/02/2024
Translated review
3 /5
★★★☆☆

I'm not super satisfied. The battery supplied for the iPhone 8 doesn't last very long. AND I screwed up a screw with the tools provided while trying to change the Home button, which put the motherboard at fault, so my button will never work again.

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Elise B.
purchased on 04/02/2024
Translated review
3 /5
★★★☆☆

Product complies with specifications. Too bad the instructions for fitting the protective film on the phone screen are missing.

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Morgane L.
purchased on 19/02/2024
Translated review
2 /5
★★☆☆☆

The products are good but there are products missing from the order.

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Didier C.
purchased on 07/02/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2 /5
★★☆☆☆

Fast delivery but iphone shows an unknown part for the changed battery. I can no longer see the battery status.

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Alisson P.
purchased on 06/02/2024
Translated review
Answer from SOSAV
Hello,
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
2 /5
★★☆☆☆

Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola

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Nicola D.
purchased on 05/02/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
3 /5
★★★☆☆

I changed the part as in your video but it still won't load 😭

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Florian C.
purchased on 21/01/2024
Translated review
3 /5
★★★☆☆

An item in the order was not for the right phone (return at our expense)

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Loïc R.
purchased on 12/01/2024
Translated review
3 /5
★★★☆☆

Mitigated, expensive site

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Gobert A.
purchased on 11/12/2023
Translated review
3 /5
★★★☆☆

The joystick works, but in the universal kit the size of the three-headed screwdriver does not correspond to the size of the switch screws, and the screw heads are destroyed.

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Thomas K.
purchased on 18/12/2023
Translated review
3 /5
★★★☆☆

Cde chassis/screen redmi note 8 pro, replacement ok. Except for the proximity sensor, inoperative, the screen flashes when using the phone. In fact, on the chassis, instead of 3 small holes, there are only 2. That's a shame, so dismantle the proximity sensor and no more flashing, but no screen shutdown near the cheek when making a phone call.

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Philippe O.
purchased on 31/10/2023
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
3 /5
★★★☆☆

The package did not fully correspond to the description

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Hippolyte V.
purchased on 05/12/2023
Translated review
3 /5
★★★☆☆

Correct delivery, but I find it strange that the battery has already lost 5% of its capacity after 10 days

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Peter H.
purchased on 26/11/2023
Translated review
3 /5
★★★☆☆

Difficulties at the beginning to have access to my account and to validate the delivery, but after rectification of your share, return to the normal one.

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Alain L.
purchased on 01/12/2023
Translated review
2 /5
★★☆☆☆

Items (screen and battery) described as original, but which are not.

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David C.
purchased on 08/11/2023
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Answer from SOSAV
Hello,
You took iPhone parts, we don't sell original parts on this. It's compatible by default. Under no circumstances do we indicate on the site that it is an original product.
Yours faithfully
3 /5
★★★☆☆

The suction cup in the kit is twisted and ... unusable, doesn't stick at all, the plastic of the instruments is too soft, I had to use my own tools... the part itself works

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Gilles C.
purchased on 09/11/2023
Translated review