9.3/10
★★★★★
based on 26466 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
The screen I ordered is not as described. The tablecloths for the volume and ignition buttons are missing.
User icon
Christophe M.
purchased on 01/08/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆
Medium quality
User icon
Mohamed C.
purchased on 28/07/2024
Translated review
3 /5
★★★☆☆
Perfect site, great tutorials, good price and fast delivery. I had a battery failure with my IPhone8, so I ordered everything I needed from them. Unfortunately, I received a gasket that was too big (not from an Iphone8), but I was able to change it after sending photos and an e-mail.
User icon
Dominique G.
purchased on 24/07/2024
Translated review
2 /5
★★☆☆☆
I am waiting for a refund for my order which has been delayed for 8 days I am on dece supplier
User icon
Franck A.
purchased on 18/07/2024
Translated review
Answer from SOSAV
Hello,
We are still waiting for the product.
As soon as we receive it, we will make the necessary arrangements.
Best regards.
2 /5
★★☆☆☆
I bought an oppo find x2 NEO battery that I returned because it heats up a lot. I'm waiting for an exchange or refund.
User icon
Rinish J.
purchased on 04/07/2024
Translated review
Answer from SOSAV
Hello,
The exchange was successful. Please let us know how it goes.
Best regards.
3 /5
★★★☆☆
It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.
User icon
Jean B.
purchased on 03/07/2024
Translated review
3 /5
★★★☆☆
Product received defective and battery purchased to avoid error message. So I get the error message
User icon
Jennifer R.
purchased on 26/06/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
2 /5
★★☆☆☆
Parcel in very poor condition on arrival. Nothing is broken but it's still fragile material.
User icon
Victor S.
purchased on 14/06/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆
Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.
User icon
Fabrice V.
purchased on 10/06/2024
Translated review
2 /5
★★☆☆☆
Parts received on time but some internal defects. Claw and screen sticker appear to have been peeled off and re-sticked.
User icon
Vincent D.
purchased on 03/06/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆
Delivery ok but the tablecloths didn't fit properly on my iPhone. Impossible to connect the screen.
User icon
Benedicte J.
purchased on 22/05/2024
Translated review
3 /5
★★★☆☆
Notification of shipment on Tuesday, the post office actually picked it up on Saturday. For a battery that's supposed to ship in 24 hours, that's a lot of time. Please mention that you are only creating a shipping number, but that this does not mean that the parcel has been shipped.
User icon
Arnaud C.
purchased on 14/05/2024
Translated review
2 /5
★★☆☆☆
The video is misleading because the Nintendo Switch Lite's battery is not so easy to remove. It should have been indicated that nail polish remover was required. I'm very disappointed.
User icon
Sébastien E.
purchased on 12/05/2024
Translated review
3 /5
★★★☆☆
VERY LONG DELIVERY TIMES
User icon
Myriam G.
purchased on 07/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
3 /5
★★★☆☆
For an iPhone charging connector change, a screwdriver in the tool pack was faulty, and after reassembly, the external microphone for calling via apps/siri doesn't work properly. But efficient support service
User icon
Julien L.
purchased on 15/04/2024
Translated review
2 /5
★★☆☆☆
The tool kit is not complete (2 times the same tool, so 1 is missing, which is necessary to disassemble the screen), and the tools are of poor quality (impossible to disassemble certain screws because of the tool).
User icon
Bruno C.
purchased on 13/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Yours faithfully
3 /5
★★★☆☆
Hello, I'm a bit disappointed because one of the screwdrivers was damaged so I couldn't unscrew certain screws with it. It was a real pain.
User icon
John W.
purchased on 06/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2 /5
★★☆☆☆
Some tools (3-wing screwdriver) are not at all suitable for changing screens.
User icon
Loic M.
purchased on 08/04/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
3 /5
★★★☆☆
Good quality material, lack of description on the products such as the shells which already have the glue and I was missing the bag for ungluing a little long shipping time because without phone it complicated to be reached
User icon
Thomas G.
purchased on 26/03/2024
Translated review
3 /5
★★★☆☆
The screw organizer is inconclusive, poorly laid out and not very intuitive! As a result, you get the wrong screw! Too bad
User icon
Gilles C.
purchased on 25/03/2024
Translated review
3 /5
★★★☆☆
Good, but the battery is not recognized by the iPhone... shame... otherwise perfect!
User icon
Simon P.
purchased on 16/03/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
3 /5
★★★☆☆
The screen I ordered seems to be of good quality (assembled 4 days ago), unlike the tool kit, which is of poor quality, not to say mediocre. The heads of the three screwdrivers were already worn just from disassembly. I had to go to a repair shop to tighten the pentalobe or star screws. Unacceptable for a new kit. The video tutorial is of very good quality.
User icon
Etienne M.
purchased on 02/03/2024
Translated review
3 /5
★★★☆☆
Impeccable delivery. It's a pity that the equipment is a bit sloppy. Poor quality spatula (soft plastic), suction cup that doesn't suction. For the rest it's ok. good screwdriver etc.
User icon
Thomas D.
purchased on 26/02/2024
Translated review
3 /5
★★★☆☆
I'm not super satisfied. The battery supplied for the iPhone 8 doesn't last very long. AND I screwed up a screw with the tools provided while trying to change the Home button, which put the motherboard at fault, so my button will never work again.
User icon
Elise B.
purchased on 04/02/2024
Translated review
3 /5
★★★☆☆
Product complies with specifications. Too bad the instructions for fitting the protective film on the phone screen are missing.
User icon
Morgane L.
purchased on 19/02/2024
Translated review
2 /5
★★☆☆☆
The products are good but there are products missing from the order.
User icon
Didier C.
purchased on 07/02/2024
Translated review
Answer from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
2 /5
★★☆☆☆
Fast delivery but iphone shows an unknown part for the changed battery. I can no longer see the battery status.
User icon
Alisson P.
purchased on 06/02/2024
Translated review
Answer from SOSAV
Hello,
Yes, if you replace the battery, it will no longer be recognized as indicated on the product sheet.
Best regards.
2 /5
★★☆☆☆
Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola
User icon
Nicola D.
purchased on 05/02/2024
Translated review
Answer from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
3 /5
★★★☆☆
I changed the part as in your video but it still won't load 😭
User icon
Florian C.
purchased on 21/01/2024
Translated review
3 /5
★★★☆☆
An item in the order was not for the right phone (return at our expense)
User icon
Loïc R.
purchased on 12/01/2024
Translated review